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Helpful answers
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Oct 10, 2014 10:58 AM in response to Kay Jaysonby jeremy_v,Hi Kay,
Thanks for visiting Apple Support Communities.
You may need to refer to your car's manufacturer or user guide for information about compatibility and the specific steps to pair the iPhone.
Verify compatibility
Contact the manufacturer or refer to your car stereo's user guide to see if your device is compatible.
Note: Some accessories may have limited compatibility.
Update software and firmware if necessary
Verify that both your car stereo and your device have the latest software versions. Contact the manufacturer to see if any updates are available. If your device does not have the latest version of the iOS, update to the latest software version.
From:
iOS: Troubleshooting car stereo connections
If you have the steps to follow, and the phone and car are not pairing like you'd expect, the troubleshooting method on this page can help:
If you can’t use a Bluetooth accessory or car kit
Best Regards,
Jeremy
