reitermoritz

Q: Why can't I use my iCloud email address as my Apple ID

When I want to enter my iCloud email address (like foo@icloud.com) as my Apple ID, the system at appleid.apple.com tells me that I can't use an email address with a domain owned by Apple as my Apple ID which I find odd enough. I tried to create a new Apple ID through appleid.apple.com just to see what happens and even then it says that you cannot use an email address with an Apple domain.

 

It becomes even more odd when you consider that, if I'm not wrong, you can very well create a new Apple ID and use a new @icloud.com email address if you do it with an iPhone.

 

I can use my iCloud address as the primary email address of my Apple ID account so it's not a huge problem, but it still annoys me a little bit that the name of my Apple ID has to continue being my obsolete Gmail address.

 

Does anyone have more information on this?

Posted on Oct 15, 2012 8:48 AM

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Q: Why can't I use my iCloud email address as my Apple ID

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  • by JMeGusta,

    JMeGusta JMeGusta Oct 9, 2014 7:47 AM in response to reitermoritz
    Level 1 (0 points)
    Oct 9, 2014 7:47 AM in response to reitermoritz

    We really need this.

    It's another chance for Apple do disconnect me from Google services (what I love to do), so why do I have to keep my Gmail account?

    Please make this an option Apple.

  • by Matthew Palm,

    Matthew Palm Matthew Palm Oct 9, 2014 8:27 AM in response to reitermoritz
    Level 1 (41 points)
    Oct 9, 2014 8:27 AM in response to reitermoritz

    Interesting. I did not realize that you cannot set your primary email address to an @icloud.com domain.


    Have you tried making your primary email youremailname@me.com and seeing if that sends emails to your @icloud email account? It might. If not, and you use the Mail app on iPhone, iPad, and iMac, you can easily set it up to receive @icloud emails.

  • by Ski22,

    Ski22 Ski22 Oct 9, 2014 8:43 AM in response to Matthew Palm
    Level 1 (0 points)
    Oct 9, 2014 8:43 AM in response to Matthew Palm

    Matthew Palm wrote:

     

    Interesting. I did not realize that you cannot set your primary email address to an @icloud.com domain.


    Have you tried making your primary email youremailname@me.com and seeing if that sends emails to your @icloud email account? It might. If not, and you use the Mail app on iPhone, iPad, and iMac, you can easily set it up to receive @icloud emails.

     

    It will not let you set up a '@me.com' email address either.  When you attempt to change the email address, it says "Apple ID must not use a domain owned by Apple".  I can understand not setting up a icloud email address tied to another Apple ID, but it won't let you set up a icloud or ".me" email address tied to your own Apple ID account.  Forcing you to use a 3rd party email address.  It appears the only time it will let use a Apple domain as the primary email address is when you initially setup a Apple ID.  But if you initially setup the Apple ID with a 3rd party email address, you cannot go back and use the icloud or .me email address associated with the account, as your primary email address for your Apple ID and Apple specific correspondence.

  • by Matthew Palm,

    Matthew Palm Matthew Palm Oct 9, 2014 8:56 AM in response to Ski22
    Level 1 (41 points)
    Oct 9, 2014 8:56 AM in response to Ski22

    I know for a fact that this is simply not true. I'm not saying you are making stuff up, I'm just suggesting that perhaps you are going about it the wrong way.

     

    The primary email address I use for my Apple ID is an @me.com email address, and this is different from my Apple ID.

     

    My Apple ID is an old, now defunct @sbcglobal.net address, and when I switched my life over to an @me.com email, I was unable to change my Apple ID to my @me.com email (for reasons we all know and hate). However, a work-around was to simply keep my Apple ID as the @sbcglobal.net login, but change my primary email address to @me.com

     

    That is what I did and it works fine.

     

    Not sure what to tell you. Perhaps give Apple a call?

  • by Ski22,

    Ski22 Ski22 Oct 9, 2014 10:09 AM in response to Matthew Palm
    Level 1 (0 points)
    Oct 9, 2014 10:09 AM in response to Matthew Palm

    I don't doubt in the past Apple might have let you change the primary email address to a @me.com or @icloud.com,  but Apple does not currently allow you.  The only way to currently change the Apple primary email address now is to change it at https://appleid.apple.com/ . But on this site, the link to manage/change your primary email address is also directly tied to also changing your Apple ID.  Apple will not let you change them separately.  This might have been different in the past, but now they are tied together.  And it will not currently allow you to change it to an Apple domain....such as @me.com or @icloud.com. 

  • by Matthew Palm,

    Matthew Palm Matthew Palm Oct 9, 2014 10:17 AM in response to Ski22
    Level 1 (41 points)
    Oct 9, 2014 10:17 AM in response to Ski22

    Strange. I just logged in to my Apple ID, and I see options to change my Apple ID and, separately, an option to change my primary email address.

     

    One thing that might be a problem for you is if your current Apple ID is already an email that ends in an Apple-owned domain (iCloud, me, etc.). From the support FAQ it sounds like those Apple ID's might not be able to change their primary email addresses to an Apple domain.

  • by Ski22,

    Ski22 Ski22 Oct 9, 2014 10:19 AM in response to Ski22
    Level 1 (0 points)
    Oct 9, 2014 10:19 AM in response to Ski22

    I just got off the phone with Apple support and a senior adviser.  They confirmed that Apple has changed their policy and will not allow you to change your primary email address to a Apple owned domain. Just plan stupid!!!!!

  • by Matthew Palm,

    Matthew Palm Matthew Palm Oct 9, 2014 10:19 AM in response to Ski22
    Level 1 (41 points)
    Oct 9, 2014 10:19 AM in response to Ski22

    Well, there you have it. Still, very strange.

  • by Ski22,

    Ski22 Ski22 Oct 9, 2014 10:20 AM in response to Matthew Palm
    Level 1 (0 points)
    Oct 9, 2014 10:20 AM in response to Matthew Palm

    Matthew Palm wrote:

     

    One thing that might be a problem for you is if your current Apple ID is already an email that ends in an Apple-owned domain (iCloud, me, etc.). From the support FAQ it sounds like those Apple ID's might not be able to change their primary email addresses to an Apple domain.

     

    My current Apple ID is my gmail account.

  • by Matthew Palm,

    Matthew Palm Matthew Palm Oct 9, 2014 10:22 AM in response to Ski22
    Level 1 (41 points)
    Oct 9, 2014 10:22 AM in response to Ski22

    Wow, that makes no sense. Frustrating, I'm sure. What did the Apple Support guy recommend you do? I don't see how someone could manage an iTunes account with those restrictions in place.

  • by Ski22,

    Ski22 Ski22 Oct 9, 2014 10:25 AM in response to Matthew Palm
    Level 1 (0 points)
    Oct 9, 2014 10:25 AM in response to Matthew Palm

    Matthew Palm wrote:

     

    Well, there you have it. Still, very strange.

    The adviser explained to me it was because in the past, when people got locked out of their account, Apple had no way to send an email to help you recover your account.

     

    But that is just silly, because why not just force people to use an alternate 3rd party email address if you want to use your Apple address as a primary.  Plus if you have your account setup for two-factor authentication, they won't send you an email anyway to recover.

     

    Just plain stupid!!!!

  • by Ski22,

    Ski22 Ski22 Oct 9, 2014 10:29 AM in response to Matthew Palm
    Level 1 (0 points)
    Oct 9, 2014 10:29 AM in response to Matthew Palm

    Matthew Palm wrote:

     

    Wow, that makes no sense. Frustrating, I'm sure. What did the Apple Support guy recommend you do? I don't see how someone could manage an iTunes account with those restrictions in place.

     

    You can still manage your primary email address (which is also your Apple ID), you just can't use your own icloud.com email address.  You have to use a 3rd party email address.  Stupid!

  • by Matthew Palm,

    Matthew Palm Matthew Palm Oct 9, 2014 10:32 AM in response to Ski22
    Level 1 (41 points)
    Oct 9, 2014 10:32 AM in response to Ski22

    So in your case, since your gmail address is your Apple ID, you still have to use that gmail address to manage your Apple ID account, even though you want to kill that old gmail address?

  • by JMeGusta,

    JMeGusta JMeGusta Oct 9, 2014 10:36 AM in response to Matthew Palm
    Level 1 (0 points)
    Oct 9, 2014 10:36 AM in response to Matthew Palm

    This is exactly the problem.

    We have to maintain a Googlemail account just to manage our Apple businesses, quite ironic.

  • by Matthew Palm,

    Matthew Palm Matthew Palm Oct 9, 2014 10:39 AM in response to JMeGusta
    Level 1 (41 points)
    Oct 9, 2014 10:39 AM in response to JMeGusta

    Can you add a secondary email address? And if so, can that address receive emails?

     

    Probably the easiest solution for folks in your position would be to set up your gmail account to forward any Apple emails to your iCloud email account (or whatever email you're using). Not ideal, but at least you would get emails without having to check the gmail account.

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