HT202663: Use Wireless Diagnostics to help you resolve Wi-Fi issues on your Mac
Learn about Use Wireless Diagnostics to help you resolve Wi-Fi issues on your Mac
-
All replies
-
Helpful answers
-
Oct 10, 2014 4:35 PM in response to tony.vidmarby Barney-15E,★HelpfulHold down the Option key as you click the menu.
-
Oct 10, 2014 7:46 PM in response to Barney-15Eby tony.vidmar,Thank you. Running now to get at my real question.
-
Oct 11, 2014 4:44 PM in response to tony.vidmarby tony.vidmar,Diagnostic Assistant did not help me with WIFI drop out. WIFI dropped out after being away, and WA said nothing was wrong with WIFI, which while may be true, does nothing to diagnose problem.
-
Oct 11, 2014 5:08 PM in response to tony.vidmarby steve626,★HelpfulI suggest that you download iStumbler to survey WiFi networks in your area. Look for other networks that have (a) signal level and/or (b) signal/noise level that are comparable to your network. Also check the channel numbers. If one is at levels close to yours on the same channel, they might be interfering. Such interference can come and go. Changing to another channel might help. Other types of interference can come from microwave ovens, telephones, etc. Changing the location of your router might help with that.
There is one spot in the corner of my house where a neighbor's WiFi can actually be stronger than mine, once in a while.
You indicated that your situation changed shortly after updating to 10.9, but interference can come and go, so it's worth checking steadily over a hour or two (iStumbler makes a graph) to see if some interference appears. I've also noticed neighbors' networks regularly being created, gong away, changing etc.
Once you have eliminated interference, you can try some software things such as reseting your WiFi setup, deleting preference files, and the like.
-
-
Oct 12, 2014 8:58 PM in response to steve626by Barney-15E,WiFi Diagnostics has a similar network scan to iStumbler.