HT201363: About Apple ID security questions

Learn about About Apple ID security questions

RAris2

Level 1 (0 points)

Q: My appleid has been disabled. I have reset the password successfully but the id is still disabled. how do I fix this?

My apple id was disabled. I was instructed to reset my password which was supposed to enable my id. I successfully reset the password but the account on itunes is still disabled. How do I fix this?

iPhone 5, iOS 7.1.1

Posted on Aug 2, 2014 7:58 AM

I have this question too

Q: My appleid has been disabled. I have reset the password successfully but the id is still disabled. how do I fix this?

All replies

Helpful answers

by King_Penguin,

King_Penguin Aug 2, 2014 8:24 AM in response to RAris2
Level 10 (133,666 points)

iTunes

Aug 2, 2014 8:24 AM in response to RAris2

Since resetting your password have you logged out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then logged back in so as to 'refresh' the account on it ?
Reply options

Link to this post

by Park Ji Ha,

Park Ji Ha Aug 2, 2014 8:25 AM in response to RAris2
Level 1 (90 points)

Aug 2, 2014 8:25 AM in response to RAris2

CAll itunes and find out if your account has been disabled due to security reason and ask then to reactivate.
Reply options

Link to this post

by zoie2468,

zoie2468 Oct 10, 2014 10:43 PM in response to RAris2
Level 1 (0 points)

Oct 10, 2014 10:43 PM in response to RAris2

Don't try either they don't work I already tried.
Reply options

Link to this post

HT201363: About Apple ID security questions

Q: My appleid has been disabled. I have reset the password successfully but the id is still disabled. how do I fix this?

All replies Helpful answers

by King_Penguin,

by Park Ji Ha,

by zoie2468,

All replies

Helpful answers