HT201363: About Apple ID security questions
Learn about About Apple ID security questions
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Q: How do i put a rescue email on my account if i forgot my security questions? -.-
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Oct 13, 2014 7:04 AMby sterling r,Hey there Lylahbear25,
It sounds like you cannot access your account to use in the iTunes Store because you cannot reset your security questions. Take a look at this info from the following article:
If you forgot the answers to your Apple ID security questions
Contact Apple Support in either of these circumstances:
- You don't see the link to send a reset email, which means you don't have a rescue address.
- You see the link to send a reset email, but you don't have access to email at the rescue address.
A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.
Thank you for using Apple Support Communities.
Cheers,
Sterling
