abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 10:20 AM in response to zoeker2
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    Oct 14, 2014 10:20 AM in response to zoeker2

    Yes it is, and thanks for confirming that the issue does not happen until you use the other OSX instead of Mavericks. I have noted references to SSD's being a part of the issue (only the 840pro), I don't think they are but the info will eventually produce a pattern. Is the Mac cooler when running Mavericks? (even though the comparison is with e beta so can not be relied on as consistent)

  • by akamyself,

    akamyself akamyself Oct 14, 2014 10:36 AM in response to Csound1
    Level 1 (0 points)
    Oct 14, 2014 10:36 AM in response to Csound1

    Then you should go back to the early days of this (and other related) threads and look. I also answered your investigation question, you should read that as well, it's only a few posts away (or you could just look 4 lines back) , you already quoted the answer yourself.

     

    As for the rest of the post it is more noise without signal and it requires no reply.

    Would love to, but I have a life to live which Apple made harder selling me +2500€ bad computer, don't have time to investigate the reason of your investigation.

    Nevermind, that wouldn't change a thing anyway.
    But you focusing only on the late 2011 models tells a lot about the help you can provide with 'our' case.

     

    Glad you finally admitted you were monitoring and reporting posts to be removed, though.

     

    Have a good.. whatever, wherever you are.

  • by zoeker2,

    zoeker2 zoeker2 Oct 14, 2014 10:40 AM in response to Csound1
    Level 1 (0 points)
    Oct 14, 2014 10:40 AM in response to Csound1

    You're welcome Let's just not jump to the conclusion that only the Beta is to blame and hardware has nothing to do with it. Probably the Beta helped make the problem more prominent...

     

    Cooler... I don't know. I did development under Mavericks, as well as played WoW, so in average temporal terms it was hotter under Mavericks. You're asking however if it was cooler under the same load. I think with both Mavericks and Yosemite the CPU temperature is around 50-60 ºC under usual daily load. For the GPU, I really don't remember the values under Mavericks. Currently (Yosemite) it is also around 50-60 ºC.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 10:45 AM in response to akamyself
    Level 9 (50,684 points)
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    Oct 14, 2014 10:45 AM in response to akamyself

    akamyself wrote:


    Would love to, but

    Of course.

     

    Glad you finally admitted you were monitoring and reporting posts to be removed, though.

     

    There you go again, quote where I said that I was reporting posts to be removed, or did you just invent that.

     

    No matter, you can post a link to it.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 10:48 AM in response to zoeker2
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    Oct 14, 2014 10:48 AM in response to zoeker2

    zoeker2 wrote:

     

    You're welcome Let's just not jump to the conclusion that only the Beta is to blame and hardware has nothing to do with it. Probably the Beta helped make the problem more prominent...

     

    Cooler... I don't know. I did development under Mavericks, as well as played WoW, so in average temporal terms it was hotter under Mavericks. You're asking however if it was cooler under the same load. I think with both Mavericks and Yosemite the CPU temperature is around 50-60 ºC under usual daily load. For the GPU, I really don't remember the values under Mavericks. Currently (Yosemite) it is also around 50-60 ºC.

    I am not concluding anything right now, and I do not think that this is a software (alone) problem. But it has been shown that software can have an effect on the issue. And it seems that (on your Mac) there is no significant temperature difference between the 2 operating systems. It's just more boxes with data in them for now.

  • by jokigenki,

    jokigenki jokigenki Oct 14, 2014 12:40 PM in response to abelliveau
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    Oct 14, 2014 12:40 PM in response to abelliveau

    I wanted to chip in that I experience the problem when running a fresh install of Windows 7 on Bootcamp as well as on Mavericks. The only things I've installed on there are Creative Cloud, Eclipse and Chrome.

     

    Owen

  • by jokigenki,

    jokigenki jokigenki Oct 14, 2014 12:55 PM in response to jokigenki
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    Oct 14, 2014 12:55 PM in response to jokigenki

    Additionally I saw noted somewhere else that some users have had the "service battery" warning as well. I've had this - I can imagine that if the GPU is running very hot it must be drawing power from somewhere. I had them replace my battery last week as it was only holding 10 minutes of charge after only 300 cycles.


    Owen

  • by Tracy Bossong,

    Tracy Bossong Tracy Bossong Oct 14, 2014 3:01 PM in response to Csound1
    Level 2 (220 points)
    Oct 14, 2014 3:01 PM in response to Csound1

    I spoke too soon on the removal of creative cloud.  It was indeed dumb luck.  It stayed up longer than it had previously, but eventually locked up and is exhibiting the same behavior again.  Pulled it apart and blew our the heat syncs and fans.  No dice.  I'll stay on top of this thread and contact Apple when I get a little more time.  This thread is so huge.  Any way to add stickies on it so details are at the top?

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 3:05 PM in response to Tracy Bossong
    Level 9 (50,684 points)
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    Oct 14, 2014 3:05 PM in response to Tracy Bossong

    Make yourself a bookmark to the current page, or even to a specific post (using the Re: 2011 MacBook Pro and Discrete Graphics Card link in the post header)

  • by DWChristopher,

    DWChristopher DWChristopher Oct 15, 2014 6:22 AM in response to abelliveau
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    Oct 15, 2014 6:22 AM in response to abelliveau

    Went to the local store, they hooked it up to their generic test...  I just recently got the 'service battery' and that was the only thing that showed up on the test.  I told him what was happening, and he knew what I was talking about, but said Apple hasn't made an official stance on anything.  So it'll cost me $600 to have the local shop fix the logic board, or $310 to ship the computer off for a week and pray my data comes back with it.

    it's still gonna cost me several hundred bucks and several days to get it fixed...

     

    <Edited by Host>

  • by Cheecher04,

    Cheecher04 Cheecher04 Oct 14, 2014 3:18 PM in response to DWChristopher
    Level 1 (0 points)
    Oct 14, 2014 3:18 PM in response to DWChristopher

    I Just did the 310.00 flat rate repair myself. We signed up for the joint venture account so I have a loaner to work with until my machine comes back.

    Keeping fingers crossed.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 3:19 PM in response to DWChristopher
    Level 9 (50,684 points)
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    Oct 14, 2014 3:19 PM in response to DWChristopher

    DWChristopher wrote:

     

    So it'll cost me $600 to have the local shop fix the logic board, or $310 to ship the computer off for a week and pray my data comes back with it.

    If you can boot and see enough to start Time Machine you won't have to worry about your data

  • by fishinpocket,

    fishinpocket fishinpocket Oct 14, 2014 6:03 PM in response to abelliveau
    Level 1 (0 points)
    Oct 14, 2014 6:03 PM in response to abelliveau

    should all of us call to Apple in the same day at the same time!?

    anyway how many MBP that got crush right now?

  • by ath8484,

    ath8484 ath8484 Oct 14, 2014 6:40 PM in response to abelliveau
    Level 1 (0 points)
    Oct 14, 2014 6:40 PM in response to abelliveau

    Alright its finaly happened! Din't realise about this wide spread calamity until it happened to me.

     

    My 15" MBP from early 2011 just went blank last night. Now it boots to a grey screen or safe boots to a blue screen.

     

    The product was purchased in Singapore. So can confirm that the issue seems to be from around the world and not specfic to any geographical location.

  • by eezacque,

    eezacque eezacque Oct 15, 2014 2:26 AM in response to fishinpocket
    Level 1 (4 points)
    Oct 15, 2014 2:26 AM in response to fishinpocket

    fishinpocket wrote:

     

    should all of us call to Apple in the same day at the same time!?

    Makes no sense: Apple knows about the issue, and Apple doesn't care.

    If you don't like Apple, stop buying Apple...

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