Rob1130

Q: Outlook 2013 calendar sync to iphone not working

Outlook 2013 calendar sync to iphone not working

iPhone 5s, iOS 7

Posted on Dec 16, 2013 12:12 PM

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Q: Outlook 2013 calendar sync to iphone not working

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  • by jimbob5941,

    jimbob5941 jimbob5941 Sep 18, 2014 5:44 PM in response to Csound1
    Level 1 (28 points)
    iPhone
    Sep 18, 2014 5:44 PM in response to Csound1

    This post is not directed at any person in particular ... but in the unlikely event that any Apple and/or Microsoft employees are listening:


    I think that, as consumers, we have a right to know what to expect in return for spending our money with MS & Apple.

    Every iPhone ships with a USB cable, and historically iTunes has been able to sync. successfully a local copy of Outlook via the use of an Apple-provided Outlook Add-in installed along with iTunes.

     

    If Apple has decided to stop supporting this type sync. it should publicly announce that fact along with the details ...

    (Works with Outlook 2010 but not with 2013 ... works with iTunes up through version 11.xx but not after ... whatever the case may be).

    Oh, and let me say some advance waring of a decision of that magnitude would be nice ...

    If Apple has simply decided, for whatever reason, to stop supporting local sync. to Outlook without publicly announcing it:  Shame on them!

     

    If, on the other hand, Apple would have liked to continue to support it but Microsoft has done something that inhibits them from providing their traditional and "assumed" level of support .. then they should say so. 

    "Microsoft has stopped playing ball with us" ... "Microsoft now requires us to pay a zillion dollars a year in tribute to support our add-in and we won't pay it" ...

    "Microsoft has changed the APIs in Outlook 2013 and we would have had to re-write our add-in from scratch and we have decided not to do so" ...

     

    Whatever ...

    Here's my frustration:  Apple knows what is going on with regards to this topic, and we as their customers deserve to know the score.

     

    I just built a Microsoft Win8.1 Pro. system and installed Outlook 2010 and then iTunes 11.4.0.18.

    I am sync-ing without issues, I'd like to know how long I can expect that to continue and what "innocent" acts on my part might stop it from working in the future.

     

    Y'all be safe out there!

  • by djgibboni,

    djgibboni djgibboni Sep 18, 2014 5:57 PM in response to jimbob5941
    Level 1 (5 points)
    Sep 18, 2014 5:57 PM in response to jimbob5941

    I'm surprised you've gotten it to work with iTunes 11.4.xx.  I had to go back to 11.1.xx to get the syncing to work again.

     

    But you're exactly correct -- a change of this magnitude is made blithely without either company sharing the information.  That Apple insists we move information via their iCloud suggests that they're making money by reading that uploaded information, and selling it.

  • by segalsegal,

    segalsegal segalsegal Sep 18, 2014 8:20 PM in response to djgibboni
    Level 1 (11 points)
    iPad
    Sep 18, 2014 8:20 PM in response to djgibboni

    I agree that jimbob5941's post was not only well said, but a cause for optimism, sort of like detecting a heartbeat on an electrocardiogram during a resuscitation.  My iTunes 11.3 is offering an upgrade to 11.4, presumably part of the iOS 8 release preparation.  Is it overoptimistic to try USB sync again to see if it was fixed?  Has anyone tried recently to see if this was fixed?  Even if Apple never admitted there was a problem, will they announce that the problem was fixed*?

     

    * If indeed it was fixed.  jimbob5941's assumption that the problem is a fragility that is still there seems like a more likely an explanation.

  • by jimbob5941,

    jimbob5941 jimbob5941 Sep 18, 2014 8:38 PM in response to segalsegal
    Level 1 (28 points)
    iPhone
    Sep 18, 2014 8:38 PM in response to segalsegal

    Heck I don't know what's going on ... I just don't think it's an irrational expectation for me to think that two of the biggest companies in the world to keep us informed of their plans and decisions that impact us as their customers.

     

    Please note I am running Outlook 2010 not 2013....

     

    While I have a license for both versions.................. I intentionally chose the path of least resistance............

     

    I installed 11.4 because I do want to upgrade my 5s to iOS 8 after some reasonable waiting period for the bugs to be resolved............

  • by ntvtxn,

    ntvtxn ntvtxn Oct 14, 2014 9:42 AM in response to Csound1
    Level 1 (11 points)
    Oct 14, 2014 9:42 AM in response to Csound1

    I've searched for an announcement to this effect and couldn't find one. Can you confirm how you know it's been dropped? Thanks!

  • by ntvtxn,

    ntvtxn ntvtxn Oct 14, 2014 10:38 AM in response to ntvtxn
    Level 1 (11 points)
    Oct 14, 2014 10:38 AM in response to ntvtxn

    I've also looked in the Help files and documentation. The information about sync Win PC with an iPhone through iTunes is so vague that it could be read both ways -- yes, you can still sync Win PC Outlook with iPhone through iOS and no, you can't. In reading this thread -- I'm still unclear whether it's yes or no. Thanks to anyone who can confirm whether this feature is gone or broken for a lot of people.

  • by segalsegal,

    segalsegal segalsegal Oct 14, 2014 12:07 PM in response to ntvtxn
    Level 1 (11 points)
    iPad
    Oct 14, 2014 12:07 PM in response to ntvtxn

    I was describing the Outlook - iOS sync to an expert last week who told me that he spent many hours on this for a client last month and got it to work, but it was very brittle and there was no simple fix.  His conclusion was that the sync can work, but it is so brittle that it won't work in most cases and that it can stop working without notice.

     

    So it is indeed a big mess.  I'd say that Apple should be ashamed of this mess, but I don't know how much of the blame belongs to Microsoft.  But both Apple and Microsoft should be shamed for not commenting on this situation publicly.  The senior leadership at Google knows about this mess.  If I were them, I'd make fun of Apple or Microsoft for this mess.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 12:10 PM in response to segalsegal
    Level 9 (50,841 points)
    Desktops
    Oct 14, 2014 12:10 PM in response to segalsegal

    Do you mean the cable or wifi sync via iTunes or over the air with iCloud?

  • by ntvtxn,

    ntvtxn ntvtxn Oct 14, 2014 12:11 PM in response to Csound1
    Level 1 (11 points)
    Oct 14, 2014 12:11 PM in response to Csound1

    Cable and Wi-Fi sync via iTunes. NOT through iCloud.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 12:14 PM in response to ntvtxn
    Level 9 (50,841 points)
    Desktops
    Oct 14, 2014 12:14 PM in response to ntvtxn

    I am not sure, I know that it was dropped on Macs, less sure about Windows machines though.

  • by segalsegal,

    segalsegal segalsegal Oct 14, 2014 12:28 PM in response to Csound1
    Level 1 (11 points)
    iPad
    Oct 14, 2014 12:28 PM in response to Csound1

    I meant USB sync still can work, but is brittle and typically doesn't work. iCloud sync works, but is very kludgy, as detailed at https://social.technet.microsoft.com/Forums/en-US/ca3191f4-2c1e-4b52-a563-177877 a89ee8/is-outlook-icloud-syncing-hopelessly-kludgy?forum=outlook

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 12:29 PM in response to segalsegal
    Level 9 (50,841 points)
    Desktops
    Oct 14, 2014 12:29 PM in response to segalsegal

    Apple sync systems are not 'brittle'. They either work correctly (as this did in the past) or they don't work because they have been deprecated. Which may be the case here.

  • by segalsegal,

    segalsegal segalsegal Oct 14, 2014 12:41 PM in response to Csound1
    Level 1 (11 points)
    iPad
    Oct 14, 2014 12:41 PM in response to Csound1

    Csound1 wrote:

     

    Apple sync systems are not 'brittle'. They either work correctly (as this did in the past) or they don't work because they have been deprecated. Which may be the case here.

    This is the opposite of what an expert on Microsoft systems told me last week.  He was able, after considerable effort, to get USB syncing working at least temporarily, with current versions, while many of us have not been able to get it to work for months.  Maybe he's wrong, but we should at least consider the possibility that he's right.

     

    This thread, of course, suffers from ascertainment bias in that people for whom USB syncing still works won't find this thread.  We need other types of information to assess brittle versus broken.  That's why I asked that expert.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 2:42 PM in response to segalsegal
    Level 9 (50,841 points)
    Desktops
    Oct 14, 2014 2:42 PM in response to segalsegal

    segalsegal wrote:

     

    Csound1 wrote:

     

    Apple sync systems are not 'brittle'. They either work correctly (as this did in the past) or they don't work because they have been deprecated. Which may be the case here.

    This is the opposite of what an expert on Microsoft systems told me last week.  He was able, after considerable effort, to get USB syncing working at least temporarily, with current versions,

    We have different ideas of what constitutes 'working' then. To me that is not working in any sensible or deployable fashion. But then I don't work for Microsoft.

  • by ntvtxn,

    ntvtxn ntvtxn Oct 16, 2014 9:54 AM in response to segalsegal
    Level 1 (11 points)
    Oct 16, 2014 9:54 AM in response to segalsegal

    I got so fed up with the workarounds not working, so I took the leap and tried third party software. Of course, syncing Outlook through iTunes free is ideal as it doesn't cost anything. But what good is it if I'm spending all this time reading forums and trying your great suggestions. Decided to try AkrutoSync from www.akruto.com and it works! My favorite part is that it does not require iTunes, which always slows my computer.

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