Q: My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?

Thank you.  Tried a bunch of things (turning phone & itunes off and on). This worked perfectly.

I was having this problem with both of my iPhones in the family. At first I was using a couple of knockoff charging cables. Then I used an original Apple device charging cable and it worked like a charm. Not sure what the difference is, but it solved the device recognition problem in iTunes.

Good luck.

Any ideas for what to do for a mac?

I was having the same problem but I've finally got it to work. What I did was:

1. Uninstall iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (in that order).

2. Make sure that has got rid of everything to do with Apple, so look through your Program Files folders (Program Files and Program Files (x86) if applicable) and delete anything that says Apple, iTunes or iPod.

3. I also uninstalled ifunbox so I guess you should uninstall anything to do with Apple devices.

4. After you've made sure there is no trace of Apple restart your PC.

5. Download the latest iTunes, version 12 just came out and seems to work well.

Hopefully that helps some people out there, I've been pulling my hair out for nearly a month now!

Scrap that, I'm still having the same problem. Does anyone have any other suggestions?

Hi,

THe instructions were fab thank you. But since following the instructions I can no longer connect to the Internet. It says 'windows cannot find any networks.'  Do you have any advice please.

Thank you

Faye

You are an absolute god send. How may I worship you

Well I didn't read through all of the posts, but here's what I did (the solution by JF Fourie didn't work for me):

1. Control Panel -> Uninstall a Program

2. Find Apple Mobile Device Support

3. Right click -> Change

4. Repair it

That solved my missing iPhone in iTunes

Yes super fix - worked a charm for me too, but why did the installer not install the driver by itself?

Then I got an unknown error occured (-54)

Sigh

Thank you so much for you help, followed your step-by-step guide and it worked. Very happy. x

it works thank youuuuuuuuuuuuuuu that is awesome

OMG you are my HERO!!!!!

Absolutely nothing was working. uninstalled, reinstalled, searched device drivers nothing.....

But a simple repair of that stupid Apple Mobile Device Service and BAM!!!! instantly recognised!

Thanks you!!!

Thank you so much for this.

It was great to find something easily that worked your a complete star thanks again

You seriously are a legend.  Thank you so much.  After wasting hours, blaming all the kids and then threatening to throw out the laptop and phone out you fixed it so easily

Thanks JF Fourie, steps you mentioned fixed issue for me.