Desmond Lim

Q: Apple TV cannot connect to iTunes library on MacBook Pro after upgrade to Yosemite/iTunes 12

Does anyone else have this problem?

 

After upgrading my MacBook Pro to Yosemite / iTunes 12, my Apple TV cannot connect to it's iTunes library anymore.

 

I have tried the following:

 

Logging in/out of Apple TV and MacBook Pro's Home Sharing/iTunes account

Turning on/off my wireless router/modem

Turning on/off the Apple TV and MacBook Pro

A combination of the above

 

Nothing works.

 

Is this a bug or am I to wait for an update to Apple TV?

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 17, 2014 12:09 AM

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Q: Apple TV cannot connect to iTunes library on MacBook Pro after upgrade to Yosemite/iTunes 12

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  • by Toddy Mike,Helpful

    Toddy Mike Toddy Mike Oct 17, 2014 2:34 AM in response to Desmond Lim
    Level 1 (15 points)
    Oct 17, 2014 2:34 AM in response to Desmond Lim

    You are not alone. I have had this issue today too and tried the same troubleshooting steps you did. When selecting the Computers app on my Apple TV, I get an error message says "Could not connect to" my library. I have two Apple TVs and both give the same message. However, it's only my mid-2011 iMac having this issue. My Macbook Air, which is less than a year old, is communicating with the Apple TV normally.

  • by AndyJMcC,

    AndyJMcC AndyJMcC Oct 17, 2014 3:14 AM in response to Toddy Mike
    Level 1 (0 points)
    Oct 17, 2014 3:14 AM in response to Toddy Mike

    I am also having the same issue with my iMac (21.5-inch, Mid 2011) not being able to connect to my Apple TV (2nd Gen. running 7.1.2.) after updating to Yosemite and iTunes 12.

     

    Restarting both iMac and Apple TV have not solved the issue. Neither has disabling Home Sharing and reactivating on both iMac and Apple TV.

     

    The Apple TV occasionally shows a Daisy Wheel icon and the light blinks a couple of times and it goes back to the main menu.

  • by Kidsfalloutoftrees,

    Kidsfalloutoftrees Kidsfalloutoftrees Oct 17, 2014 7:48 AM in response to Desmond Lim
    Level 1 (10 points)
    Oct 17, 2014 7:48 AM in response to Desmond Lim

    I get this quite often and usually have to restart my router.

     

    I've recently stuck a Powerline adapter on all the Apple TV's to use LAN instead of WiFi and noticed the issue reduce dramatically. So not sure the cause but try restarting your router.

  • by Welsh Rower,Helpful

    Welsh Rower Welsh Rower Oct 17, 2014 7:52 AM in response to AndyJMcC
    Level 1 (5 points)
    Oct 17, 2014 7:52 AM in response to AndyJMcC

    I upgraded my Macbook Pro (2012) to Yosemite and iTunes 12 last night and having tried to use Home Sharing with Apple TV today it is no longer working (it worked fine before the Yosemite/iTunes 12 upgrade).

     

    As others have done, I've tried switching Home Sharing off/on, resetting the Apple TV and restarting iTunes 12.

     

    My main reason for adding to this thread is to shed some additional light on this:

     

    - Airplay on my iPhone 6 to the Apple TV still works

    - the Sonos app on my Macbook can no longer see my Sonos system yet I have no problems controlling my Sonos from my iPhone.

     

    Based on this I can safely assume the issue isn't with the Apple TV but with something specific to the Macbook and maybe networking. Hopefully someone brighter than me can use this information to progress a solution.

  • by Haidar Samiei,

    Haidar Samiei Haidar Samiei Oct 17, 2014 8:13 AM in response to Welsh Rower
    Level 1 (5 points)
    Oct 17, 2014 8:13 AM in response to Welsh Rower

    Same problem. noticed a while back in a developer preview. I submitted a bug report to apple back then and it has been noted to be a bug that others have reported too. Was really excited thinking new iTunes / Yosemite would fix it. Nope.

  • by BryanKeith,

    BryanKeith BryanKeith Oct 17, 2014 9:21 AM in response to Desmond Lim
    Level 1 (4 points)
    Mac OS X
    Oct 17, 2014 9:21 AM in response to Desmond Lim

    Exact same problem.  I am even trying ( unsuccessfully ) via USB.  :-(

  • by Tony Carreon,

    Tony Carreon Tony Carreon Oct 17, 2014 9:35 AM in response to Desmond Lim
    Level 1 (48 points)
    Oct 17, 2014 9:35 AM in response to Desmond Lim

    upgraded macbook pro to yosemite. updated iTunes this morning 12.0.1 (bad update apple?). now i can't connect to my apple tv 3.

     

    iTunes sees the apple tv just fine (shows up in the list of airplay devices), apple tv can "see" when iTunes starts since the generic "turn on home sharing" screen turns to the apple logo. but when i select computers, it starts loading my library and after a minute it fails with the message "Could not connect to " my library.

     

    restarting iTunes sometimes works, but the connection will die and it starts doing the same thing again.

     

    interestingly, i went to airport utility the last time this issue occurred and it's showing no airport base stations are available

  • by Toddy Mike,

    Toddy Mike Toddy Mike Oct 17, 2014 3:32 PM in response to Desmond Lim
    Level 1 (15 points)
    Oct 17, 2014 3:32 PM in response to Desmond Lim

    UPDATE: I contacted AppleCare about this today and was on the phone with them for more than an hour. We tried several troubleshooting steps, most of the same ones we have all probably tried. Their team will continue to look into it.

  • by bondbond,

    bondbond bondbond Oct 17, 2014 4:03 PM in response to Desmond Lim
    Level 1 (0 points)
    Oct 17, 2014 4:03 PM in response to Desmond Lim

    Same here, prior to the last update everything was smooth, now homesharing with Apple TV is broken.

    Remote app from iOS devices is fine and can control the apple tv, homesharing iTunes with iPhone and iPad works fine, AirPlay works fine with apple tv, everything works except home sharing from Apple TV; iTunes can "see" the Atv last gen but can't connect to library, Atv can see iTunes...

    Network with 1 time capsule last gen AC + extreme AC + MacBook Pro running OS X 10.10 + iTunes 12.01, the apple tv is the most recent release and update...

    Surely tried everything, on / off + Atv reset etc. nothing get back homesharing, judt sut and wait for Monday release of next update ?!?

  • by Design Is Kinky,

    Design Is Kinky Design Is Kinky Oct 17, 2014 5:56 PM in response to Desmond Lim
    Level 1 (4 points)
    Apple TV
    Oct 17, 2014 5:56 PM in response to Desmond Lim

    I'm having the same problem on my relatively new iMac. Have tried all the things mentioned above and no go. only way it works is by starting a video on the iMac. just get a 'No content was found in this library' error when trying to connect on the Apple TV.

  • by smokin' a brisket,

    smokin' a brisket smokin' a brisket Oct 18, 2014 6:43 AM in response to Desmond Lim
    Level 1 (10 points)
    Oct 18, 2014 6:43 AM in response to Desmond Lim

    Same exact problem. I did a complete RESET. It's a pain in the *** - it wipes everything and you have to sign in to everything again - but it worked. My Library reappeared. Apple needs to address this issue.

  • by AndyJMcC,

    AndyJMcC AndyJMcC Oct 18, 2014 11:21 AM in response to smokin' a brisket
    Level 1 (0 points)
    Oct 18, 2014 11:21 AM in response to smokin' a brisket

    Doing a complete Restore on my Apple TV had no effect what so ever

  • by bondbond,

    bondbond bondbond Oct 18, 2014 11:33 AM in response to AndyJMcC
    Level 1 (0 points)
    Oct 18, 2014 11:33 AM in response to AndyJMcC

    Same here, RESTORING Apple TV has no effect at all, home sharing still down... rather annoying!

  • by spitcoff,

    spitcoff spitcoff Oct 18, 2014 3:19 PM in response to bondbond
    Level 1 (0 points)
    Oct 18, 2014 3:19 PM in response to bondbond

    I am having the same issue with both my iMac and my MacBook Air. I have 2 Apple TVs and neither can connect. Airplay from within iTunes works though as a workaround till they fix this.

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