m.dlc

Q: Magic Mouse disconnects

My Magic Mouse disconnects (turns off) after 5/10 seconds after connecting it to my Mac. I have to lift the mouse and click the mouse button in order to turn in on again.

 

I've had a look at some other posts but none of them seem similar to mine. The mouse rarely reconnects itself, you have to physically lift and shake (press) the mouse in order for the green light to light up again and the mouse to connect.

 

The mouse seems to disconnect (faster) when not in use (even for 1 second). If I keep using the mouse (fast moving the pointer) it seems to keep connected. I've tested with multiple batteries (Mac indicates 100% charged). It came with my 2012 Imac OSX 10.10.

 

Does anyone recognize this problem, or (even better) does anyone know how to solve it?

iMac, OS X Yosemite (10.10), Magic Mouse

Posted on Oct 17, 2014 8:05 AM

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Q: Magic Mouse disconnects

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  • by seventy one,

    seventy one seventy one Oct 17, 2014 10:30 AM in response to m.dlc
    Level 6 (15,113 points)
    Peripherals
    Oct 17, 2014 10:30 AM in response to m.dlc

    From what you describe it does look like your batteries, or their connection points are at fault.   The green light is all important here.   Please try this.

     

    First, use only Energiser, Apple, Duracell or eneloop batteries.    Most others can be a little too small and fail to connect properly.   Non branded batteries in particular.   Then, before inserting the batteries, thoroughly clean the inside of the battery compartment.   If that is soiled, even the best batteries may fail.   Once you have done that, reinsert the batteries and try again.   Report back with what happens.

  • by ajbatac,

    ajbatac ajbatac Oct 17, 2014 9:37 PM in response to seventy one
    Level 1 (0 points)
    Mac OS X
    Oct 17, 2014 9:37 PM in response to seventy one

    I have the same problem. Only happened after installing the new 10.10 Yosemite.

  • by JRibbit,

    JRibbit JRibbit Oct 18, 2014 10:29 AM in response to ajbatac
    Level 1 (0 points)
    Oct 18, 2014 10:29 AM in response to ajbatac

    Ditto for me; this only started happening immediately after installing Yosemite. I am also noticing that sometimes the first page or two I load in Safari is extremely slow to load, and then future pages are normal. I'm wondering if both BlueTooth and WiFi are being flakey (maybe in some related way?).

     

    The batteries in my mouse are Apple-branded and have been recharged many times. They tend to lose charge pretty quickly. So perhaps the mouse problem is related to non-optimal batteries after all, but in some way that is particularly exacerbated by Yosemite.

     

    I see there are some threads from the Yosemite public beta releases about flaky BlueTooth and flaky WiFi, so it looks like perhaps not all of the problems have yet been fixed.

  • by JRibbit,

    JRibbit JRibbit Oct 20, 2014 7:11 AM in response to m.dlc
    Level 1 (0 points)
    Oct 20, 2014 7:11 AM in response to m.dlc

    See also OSX Yosemite Wifi issues

     

    Following the suggestions in that thread, I turned off Bluetooth and sure enough, my WiFi hasn't acted up since. But of course without Bluetooth I can't use my Magic Mouse. I'll probably use an old spare wired mouse until this is fixed in an update. (I didn't try turning off WiFi to see if that would make the Magic Mouse work reliably.)

  • by ajbatac,

    ajbatac ajbatac Oct 20, 2014 7:31 AM in response to m.dlc
    Level 1 (0 points)
    Mac OS X
    Oct 20, 2014 7:31 AM in response to m.dlc

    I have solved my problem by resetting the PRAM. 1) Shut down 2) Power ON then Press COMMAND+P+R .

  • by seventy one,

    seventy one seventy one Oct 20, 2014 7:32 AM in response to JRibbit
    Level 6 (15,113 points)
    Peripherals
    Oct 20, 2014 7:32 AM in response to JRibbit

    Unfortunately, the original poster has not come back to tell us what happened.  It would be helpful, but you never know, they may have had more urgent distractions.

  • by paul0704,

    paul0704 paul0704 Oct 22, 2014 1:49 AM in response to seventy one
    Level 1 (0 points)
    Oct 22, 2014 1:49 AM in response to seventy one

    I have the same problem.

    After updating to OS X Yosemite my magic mouse disconnects after a while.

    Changing batteries did not help.

    I did reset PRAM, but the problem still exists.

    Then i removed the mouse from the bluetooth menu.

    And re-connected (paired) it again.

    But after a while the problem occurred again.

    (In the bluetooth menu i did n't see my iPhone 5.....searching apparatus)

    I think the problem is not in the magic mouse...

    Due to the fact that it occurred after updating to Yosimite.

    My MacBook Pro 13' medium 2012.

  • by Duke2earl,

    Duke2earl Duke2earl Oct 27, 2014 9:32 AM in response to m.dlc
    Level 1 (0 points)
    Oct 27, 2014 9:32 AM in response to m.dlc

    I too have the same issue.  My Magic Mouse just simply loses connection at random intervals after installing Yosemite.  I did not have this problem with the prior operating system and the same mouse.  I also have the internet connection problem but not as bad as many.  The only thing I have been able to do is start over.  When the mouse and/ or internet goes down, if I shut down the computer and restart, everything works fine for awhile and then at a random interval it stops again.  Way beyond annoying.

  • by mike the moose,

    mike the moose mike the moose Oct 27, 2014 10:49 AM in response to m.dlc
    Level 1 (0 points)
    Oct 27, 2014 10:49 AM in response to m.dlc

    I have the same issue with magic mouse and a madcatz bluetooth mouse, I think this is an issue with bluetooth mouses on Yosemite,

    Im hoping that apple fix this soon,

  • by paul0704,

    paul0704 paul0704 Oct 31, 2014 2:33 AM in response to paul0704
    Level 1 (0 points)
    Oct 31, 2014 2:33 AM in response to paul0704

    What dit i do...

    After the magic mouse loses connection, it's mostly impossible to reconnect.

    Sometimes.. i choose: mouse-connect in the bluetooth menu and it connects again.

    But most of the time's it's dead.

    Now i tried the following.

    The mouse looses connection.

    i don't move the mouse.

    Tried to connect via the bluetooth menu (using trackpad..) and it doesn't connect.

    Then (still not moving the mouse) i reboot the MacBook Pro and reset the PRAM.

    (using option -Command-P-R buttons at once.. the boot)

    And guess what:.... The magic mouse works fine again !!

    So that proves it's a bluetooth issue with OS X Yosemite.

     

    Does Apple read this forum?

  • by Vladislav735,

    Vladislav735 Vladislav735 Oct 31, 2014 8:52 AM in response to m.dlc
    Level 1 (0 points)
    Oct 31, 2014 8:52 AM in response to m.dlc

    That's not cool. That's not apple way. Steve, we miss you! More of that iOS 8 has got a lot of bugs.

     

    Apple, don't do this anymore!

     

     

  • by Bark0s,

    Bark0s Bark0s Oct 31, 2014 7:10 PM in response to paul0704
    Level 1 (0 points)
    Oct 31, 2014 7:10 PM in response to paul0704

    My mouse is slow to connect after my 5k iMac sleeps.  After a few clicks and turning it over to look for the green light it comes back, but all scrolling and gestures are gone.  The only way I can get scrolling back is to reboot. 

     

    Pretty frustrating and annoying that I've had to return to a USB mouse as a work around. 

  • by nirmalts,

    nirmalts nirmalts Nov 1, 2014 4:46 PM in response to Bark0s
    Level 1 (5 points)
    Nov 1, 2014 4:46 PM in response to Bark0s

    Hi Bark0s,

     

    the iMac 5k sleep problem is being discussed here

    Re: iMac 2014 5K Bluetooth Trackpad Problem after sleep

  • by siva16feb,

    siva16feb siva16feb Nov 20, 2014 12:05 AM in response to m.dlc
    Level 1 (0 points)
    Nov 20, 2014 12:05 AM in response to m.dlc

    it started after installing Yosemite public beta 3.

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