Arestine93
Level 1 (12 points)

Q: Macbook Air (mid-2012) won't pair with iPhone 6

I didn't see anyone ask this so far.

 

I checked the criteria for Continuity between devices. My Macbook Air and my iPhone 6 (obviously) meet the criteria. (By the way, I wasn't able to AirDrop ever because my devices wouldn't pair).

 

1) I make sure both the Macbook and iPhone has Hand-Off checked. I am running OS X Yosemite & iOS 8.

2) I turn Bluetooth on for both devices

3) Macbook shows up on iPhone list on Bluetooth and vice versa.

4) Try to connect on Macbook, clicked "Pair" the iPhone. The message comes up to check the code and pair if the code matches.

5) I check iPhone. Code matches.

6) I pair and it would say the connection was unsuccessful because the MacBook isn't within range. Ok. I did all suggestions Apple gave on the help page like moving the device closer or finding the interference. I cannot see any interference. Both the iPhone and Macbook connect to my same Bluetooth speaker perfectly fine (just for the record). And the phone is literally a few inches away from the Macbook.

 

That doesn't work, then I tried again and at one point, the popup message changed to "not connected because Macbook Air not supported".

 

Clearly, this doesn't just "work" for me and it's really annoying me. Is anyone else having this problem? I was looking forward to this feature for months.

MacBook Air (13-inch, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 16, 2014 9:31 PM

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Arestine93

Q: Macbook Air (mid-2012) won't pair with iPhone 6

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  • by saraspoons,

    saraspoons saraspoons Oct 17, 2014 4:02 PM in response to Arestine93
    Level 1 (0 points)
    Oct 17, 2014 4:02 PM in response to Arestine93

    Ugh!

     

    Hello Apple - can you not see all of us incredibly frustrated with your new 'feature'. At least reply to us and say SOMETHING. I think I wasted a third of my day today trying to research and figure this out. I purchased my new MacBook two weeks ago, and this costs WAY too much money to have anything not work the way it should.

     

    MacBook Pro Retina / Iphone 5s.

  • by a-s-h-r-a-f,

    a-s-h-r-a-f a-s-h-r-a-f Oct 17, 2014 4:02 PM in response to Arestine93
    Level 1 (0 points)
    Oct 17, 2014 4:02 PM in response to Arestine93

    I've also tried all the options but still not working properly. Keeps connecting and reconnecting with both Macbook Air and Pro. Something wrong with iOS 8.0.2

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 17, 2014 4:53 PM in response to Curiophile
    Level 8 (38,039 points)
    Mac OS X
    Oct 17, 2014 4:53 PM in response to Curiophile

    Correct. But they don't require pairing. They use a connectionless mode.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 17, 2014 4:59 PM in response to a-s-h-r-a-f
    Level 8 (38,039 points)
    Mac OS X
    Oct 17, 2014 4:59 PM in response to a-s-h-r-a-f

    It is working properly. It is DESIGNED NOT TO CONNECT between a computer and an iPhone, except for allowing a computer to share an iPhone's Internet data connection. I'll post the list of supported connection modes again: iOS: Supported Bluetooth profiles. If you are trying to connect for any purpose other than those in this Knowledge Base article it will fail, because Apple designed it to fail (or actually, they designed it not to succeed). You are focusing on the method of data sharing rather than the objective. iPhones don't do Bluetooth for data sharing. They never have. That hasn't changed. You can share data by the built-in methods USB, WiFi, and iCloud. Also through iMessage and email. You cannot share data by Bluetooth. Because that's the way Apple designed it. It is working the way it was designed.

  • by mkpac,

    mkpac mkpac Oct 17, 2014 5:11 PM in response to Lawrence Finch
    Level 1 (0 points)
    Oct 17, 2014 5:11 PM in response to Lawrence Finch

    I'm having the same problem. I'm not trying to transfer files, I'm trying to use the new handoff feature. If I look in my system report on my 2012 MacBook Pro Bluetooth it states it supports handoff. There is a definite bug here

  • by xufromrugao,

    xufromrugao xufromrugao Oct 17, 2014 5:19 PM in response to Arestine93
    Level 1 (0 points)
    Oct 17, 2014 5:19 PM in response to Arestine93

    I have the same kind of problem, macbook air is mid 2011, and iphone 5s with a ios 8, they cannot share with each other through air drop.

  • by pippoapple,

    pippoapple pippoapple Oct 17, 2014 5:20 PM in response to Lawrence Finch
    Level 1 (0 points)
    Oct 17, 2014 5:20 PM in response to Lawrence Finch

    Completely agree with you..!

     

    But to make work the " continuity "  you need to have both Bluetooth on ..! On the Mac and on the iPhone. They will not showed connected but for some reason if the two devices are in the same WI-Fi and have both the Bluetooth activated will communicate..! I tested with the e-mail and the phone calls..!

    They works fine to me..! When i try to create an email on the iPhone automatically on the side of the Finder icon another small icon appear with the symbol of the iPhone..! If I turn the Bluetooth off on any of the two devices they will stop to comunicate. I repeat, will not show on the Mac or on the iPhone that there is pairing..!

     

    Regards,

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 17, 2014 5:20 PM in response to mkpac
    Level 8 (38,039 points)
    Mac OS X
    Oct 17, 2014 5:20 PM in response to mkpac

    Handoff does not require pairing. It uses a connectionless Bluetooth mode. See this for troubleshooting Handoff: Get help using Continuity with iOS 8 and OS X Yosemite. Note that some of the Continuity features require iOS 8.1 (but apparently Handoff doesn't). It DOES require a bunch of settings to be correct, however.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 17, 2014 5:21 PM in response to xufromrugao
    Level 8 (38,039 points)
    Mac OS X
    Oct 17, 2014 5:21 PM in response to xufromrugao

    See: Get help using Continuity with iOS 8 and OS X Yosemite. Sharing works only with mid 2012 and later Macs.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 17, 2014 5:23 PM in response to saraspoons
    Level 8 (38,039 points)
    Mac OS X
    Oct 17, 2014 5:23 PM in response to saraspoons

    saraspoons wrote:

     

    Ugh!

     

    Hello Apple - can you not see all of us incredibly frustrated with your new 'feature'. At least reply to us and say SOMETHING.

    Apple does not read or respond in this user-to-user forum. Here are the instructions for using the Continuity features: Get help using Continuity with iOS 8 and OS X Yosemite

  • by bgluckman,

    bgluckman bgluckman Oct 17, 2014 5:52 PM in response to pippoapple
    Level 1 (0 points)
    Oct 17, 2014 5:52 PM in response to pippoapple

    Mine is now only half-working--the icon pops up if I start a text message on the iPhone, but when I click it, I get a message that "Handoff could not be completed." It also does not show any text

     

    I think it's pretty clear that this feature is still buggy in a lot of ways, and will likely not be fixed until iOS8.1 rolls out Monday.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 17, 2014 5:56 PM in response to bgluckman
    Level 8 (38,039 points)
    Mac OS X
    Oct 17, 2014 5:56 PM in response to bgluckman

    Do you have Bluetooth turned on for both devices (but not paired) and both devices on the same WiFi network?

  • by pippoapple,

    pippoapple pippoapple Oct 17, 2014 5:58 PM in response to bgluckman
    Level 1 (0 points)
    Oct 17, 2014 5:58 PM in response to bgluckman

    Mine seems to work fine in every aspect..! Air drop, Phone calls, iMessage, Email..!

    The biggest problem I have right now can't make or receive phones calls in the car..! It pairs but no phones call only music..!

    Like you said defenitelly Monday will be a Fix..!

     

    Regards,

  • by Arestine93,

    Arestine93 Arestine93 Oct 17, 2014 5:58 PM in response to Lawrence Finch
    Level 1 (12 points)
    Oct 17, 2014 5:58 PM in response to Lawrence Finch

    I want to do the last step on the Support page: where I sign out from iCloud to sign back in (on the Mac) in order to get the devices to connect, but it keeps telling me it'll delete files, contacts, reminders, calendar, etc from my Mac. If I agree to this, will I be able to restore these files after signing back into iCloud? I rather know now before losing the files permanently.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 17, 2014 6:03 PM in response to Arestine93
    Level 8 (38,039 points)
    Mac OS X
    Oct 17, 2014 6:03 PM in response to Arestine93

    Yes. It will delete them your phone, but when you log in again they will all sync back. Do NOT choose to leave Contacts on your phone if asked; if you do it will duplicate them when you log back in. While that can be fixed, it is a real pain to do so. Note that it can also take a while to sync back and there is no indication that it is in progress.

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