dothan08

Q: Is anyone else having a problem with a complete system freeze after Mac wakes from sleep mode? Post OS X Yosemite install.

Is anyone else having issues with system freeze after OS X Yosemite? Happens each time after system sleeps???

Mac mini, OS X Yosemite (10.10)

Posted on Oct 17, 2014 6:22 PM

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Q: Is anyone else having a problem with a complete system freeze after Mac wakes from sleep mode? Post OS X Yosemite install.

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  • by filahome,

    filahome filahome Oct 18, 2014 1:46 AM in response to dothan08
    Level 1 (4 points)
    iPhone
    Oct 18, 2014 1:46 AM in response to dothan08

    Exactly the same, Mac mini (late2012)

  • by Holypwnage,

    Holypwnage Holypwnage Oct 18, 2014 3:35 AM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 3:35 AM in response to dothan08

    I have the exact same problem every time coming out of system sleep. I can move the mouse but I can't click on anything nor type in my password.

     

    Mac Mini (late2012).

  • by runningoutofnames,

    runningoutofnames runningoutofnames Oct 18, 2014 4:05 AM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 4:05 AM in response to dothan08

    I upgraded to Yosemite from Mavericks yesterday and have the same problem.  Talked with service rep and they walked me through several steps to try and find the problem.  No solutions found.  They said the next step would be to try and download Yosemite again, which I did, and reinstalled , but have the same problems.  Hope they come up with a fix for this.  Everything else seems to be working properly.

  • by leonard1212,

    leonard1212 leonard1212 Oct 18, 2014 7:36 AM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 7:36 AM in response to dothan08

    Late 12 Mac Mini and exactly like above unresponsive screen, mouse moves ok but can´t do anything but hard boot...

    Dock doesn´t show either...

  • by steven7,

    steven7 steven7 Oct 18, 2014 7:38 AM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 7:38 AM in response to dothan08

    Happens to me all the time, screen goes black but I see my mouse. I usually close my laptop and reopen it repeatedly and click and spam on my keyboard, sometimes I have to press the power button a few times, but eventually it comes on.

  • by caponey,

    caponey caponey Oct 18, 2014 7:50 AM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 7:50 AM in response to dothan08

    Yes! same thing. Late mac mini (2012), mouse moves and can't click anything. Also, rebooting sometimes causes all static screen. It didn't do it this morning, however, and I had pushed the power button to wake it up instead of the spacebar. Next time I will use the spacebar and see if that does it.

  • by CatalinPrata,

    CatalinPrata CatalinPrata Oct 18, 2014 7:53 AM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 7:53 AM in response to dothan08

    This happens to me too and it is really frustrating..

     

    Config:

    Mac mini (Late 2012) with Yosemite 10.10

  • by CatalinPrata,

    CatalinPrata CatalinPrata Oct 18, 2014 10:31 AM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 10:31 AM in response to dothan08

    Hey all, so as @caponey said, I tried waking the mac from the mac power button instead of pressing some keyboard buttons or moving the mouse and that seem to work for me too..

  • by delgadoj8,

    delgadoj8 delgadoj8 Oct 18, 2014 10:52 AM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 10:52 AM in response to dothan08

    Same here.  Ever since I installed the public beta for Yosemite, experiencing freezing after my IMAC (2009) wakes up from sleep. I did reinstall the new release on Thursday, but the problem persists. I have to restart for it to go back to normal. Very frustrating Apple! Please fix.

  • by Steven Gordon,Helpful

    Steven Gordon Steven Gordon Oct 18, 2014 11:15 AM in response to dothan08
    Level 1 (10 points)
    Oct 18, 2014 11:15 AM in response to dothan08

    Same here. And I, too, have a Late 2012 Mac mini. For a while, in System Preferences, I turned off putting hard drive to sleep and set the computer to "never" sleep. That worked for a about 12 hours. Back to total freeze.

  • by dothan08,

    dothan08 dothan08 Oct 18, 2014 11:21 AM in response to Steven Gordon
    Level 1 (0 points)
    Oct 18, 2014 11:21 AM in response to Steven Gordon

    The same for me. I called apple support yesterday mid day. All they had me do was reinstall OS. Obviously didn't work. Called back in case number last night. Worked with advanced support 3 hours and 15 minutes. We deleted every item from launch..deleted my virus shield... Even Java. No luck. They were completely perplexed. I am due a return call this afternoon. Here is hoping for a fix!

  • by Steven Gordon,

    Steven Gordon Steven Gordon Oct 18, 2014 2:33 PM in response to dothan08
    Level 1 (10 points)
    Oct 18, 2014 2:33 PM in response to dothan08

    dothan08...please keep this thread posted with your latest news. I'm ineligible for Apple support because I'm way past my 1-year warranty. So you're our source of news and tips from Apple support.

     

    I recently installed Sophos anti-virus to verify my hard drive was clean after I landed on a page that wanted to take over Safari (I Force Quit Safari because the page wouldn't let me navigate away). I may delete that app and see if things improve. I note that most people on this thread also have a Late 2012 Mac mini.

     

    Also, I've changed the Energy Save system pref in several ways but I still get the freeze on waking from sleep. However, I unplugged my external USB Western Digital drive and so far so good: I'm able to log in after the mini has been asleep.

     

    So thanks for your reporting on Apple support's response. Please keep us up-to-date.

  • by phsieh,

    phsieh phsieh Oct 18, 2014 3:21 PM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 3:21 PM in response to dothan08

    Also the exact same problem.  I can use my mouse and my trackpad to move the cursor around the screen.  However, I can't enter my password with my keyboard.  It's worth noting that even the caps lock light won't turn on. 


    Mac mini (late2012)

  • by marutVachira,

    marutVachira marutVachira Oct 18, 2014 3:11 PM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 3:11 PM in response to dothan08

    My was like After I updated my computer into the newest OS version, it has gone numb and so freaking slow, it gones rain bowing each and everytime I'm clicking on something and even when I'm typing this it just gone almost frozen.

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