mrwillvincent
Level 1 (0 points)

Q: Kernel Panic when attempting to reinstall OS X with Snow Leopard DVD

Dear Apple Community,

 

I've been attempting to do a clean install of Snow Leopard all day, no joy to be had. From using my copy of the dvd, to cloning it and booting it from an external HD, to borrowing a friends copy, it ends in Kernel Panic each and every time.

 

All I want to do is start afresh! Simulate that new computer smell. Crap-be-gone. The whole process is getting bloody frustrating.

 

Below is the log from the Kernel Panic. I really enjoyed writing it down and then typing it back up. If anyone at all has the faintest idea of what's going on, your assistance would be truly appreciated.

 

panic(cpu 0 caller 0x55762459): "Unsupported cpu: family = 0x6, model = 0x2a, stepping = 0x7"@/SourceCache/AppleIntelCPUPowerManagement/AppleIntelCPUPOwerManagement-90/ pmProcessor.c:210

Debugger called: <panic>

Backtrace (CPU 0), Frame: Return Address (4 potential args on stack)

0x5549bd48 : 0x21acfa (0x5ce650 0x5549bd7c 0x223156 0x0)

0x5549bd98 : 0x55762459 (0x5576a7e8 0x6 0x2a 0x7)

0x5549bdc8 : 0x5575d393 (0x11 0x5576bd40 0x5576bda0 0x0)

0x5549bdf8 : 0x5575a05b (0x6b62800 0x6b21f80 0x5549be28 0x6be8100)

0x5549be18 : 0x5389f2 (0x6b62800 0x6b21f80 0x11 0x4fbe2a)

0x5549be78 : 0x536c27 (0x6b21f80 0x6b62800 0x6beaf00 0x6f23b80)

0x5549bf28 : 0x5371b8 (0x6b21f80 0x6be8b00 0x0 0xffffffff)

0x5549bf78 : 0x538e76 (0x6b21f80 0x0 0x5549bfac 0x1)

0x5549bfc8 : x29c68c (0xx6f02c50 0x0 0xffefffff 0xffdfdfff)

          Kernel Extensions in backtrace (with dependencies):

                    com.apple.driver.AppleIntelCpuPowerManagement(90.0.0)@0x55759000->0x5 5770fff

 

BSD process name corresponding the current thread: Unknown (? - Text obscured)

 

Mac OS version:

Not yet set

 

Kernel version:

Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 P (Text Obscured)

System model name: MacBookPro8,1 (Mac-94245B3640C91 (Text Obscured)

 

System uptime in nanoseconds: 7922264

 

You need to restart your computer. Hold down the Power button until it turns off, then press the Power button again.

 

 

 

Gripping stuff. Responses awaited, gratitude in advance.

 

Merci beacoup.

MacBook Pro, Mac OS X (10.6.8)

Posted on Jul 22, 2012 9:03 PM

Close
mrwillvincent

Q: Kernel Panic when attempting to reinstall OS X with Snow Leopard DVD

  • All replies
  • Helpful answers

Previous Page 2

  • by ThumperSD,

    ThumperSD ThumperSD Oct 18, 2014 5:02 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Oct 18, 2014 5:02 PM in response to Grant Bennet-Alder

    Thanks but I have an iMac. How do I determine which one I have if I already erased the HDD? I know it is one of these:

     

     

    iMac (Mid 2011)May 201110.6.610.6.7, 10.7, 10.7.2, 10.7.310J4026, 10J4139, 11A511a, 11C74, 11D2001
    iMac (Mid 2010)Jul 201010.6.310.6.410D2322a, 10F2056, 10F2061, 10F2090, 10F2108
    iMac (27-inch, Quad Core, Late 2009)Nov 200910.6.2-10C2234
    iMac (21.5-inch, Late 2009)Oct 200910.6.110.6.210A2155, 10C2234
    iMac (27-inch, Late 2009)Oct 200910.6.110.6.210A2155, 10C2234

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Oct 18, 2014 5:47 PM in response to ThumperSD
    Level 9 (60,931 points)
    Desktops
    Oct 18, 2014 5:47 PM in response to ThumperSD

    look at the attributes for the models shown in this long list, or simply enter what you know it this site's search box and a short list will come up:

     

    http://www.everymac.com/systems/apple/imac/index-imac.html

  • by ThumperSD,

    ThumperSD ThumperSD Nov 30, 2014 3:44 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Nov 30, 2014 3:44 PM in response to Grant Bennet-Alder

    Sorry for the late response, I just returned from Korea. Since I already formatted the disk, Im unable to view the computer's specs. I can start the machine and get to OSX Utilities window but I dont see an option to view info about my mac anywhere... What can I do?

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Dec 1, 2014 6:01 PM in response to ThumperSD
    Level 9 (60,931 points)
    Desktops
    Dec 1, 2014 6:01 PM in response to ThumperSD

    The good news:

     

    This site buys and sells used Macs. Since they needed to determine features based on very little information, they built a serial number decoder. They will decode your Mac's serial number and provide a lot of information about your Mac based on the serial number. No spam will follow.

     

    http://www.appleserialnumberinfo.com


    The bad news:


    There is no DVD (except possibly the one that "shipped in the box" with your Mac when new) beyond the "Full Retail" 10.6.3 version available from the Apple Online Store. If your Mac cannot boot and install from 10.6.3 Retail, all subsequent purchases or re-downloads are handled by download.

  • by ThumperSD,

    ThumperSD ThumperSD Dec 1, 2014 6:43 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Dec 1, 2014 6:43 PM in response to Grant Bennet-Alder

    Would the retail copies from ebay not work? That is where I bought my copy of Mountain Lion.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Dec 1, 2014 6:55 PM in response to ThumperSD
    Level 9 (60,931 points)
    Desktops
    Dec 1, 2014 6:55 PM in response to ThumperSD

    If you use a gray pressed DVD for a specific model Mac that was "shipped in the box" it only contains drivers for that model, and no others.

     

    If you bought a burned Dual-Layer DVD that somebody's cousin made, it may have exactly the right stuff and nothing more, or it could include malware as well.

     

    There are no "Full Retail" DVDs issued by Apple for Mac OS X 10.7 Lion or later.

  • by ThumperSD,

    ThumperSD ThumperSD Dec 3, 2014 7:14 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Dec 3, 2014 7:14 PM in response to Grant Bennet-Alder

    Understood. That's a bummer.

     

     

    What does Apple expect one to do in such scenario where you lose the original DVD?

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Dec 3, 2014 7:55 PM in response to ThumperSD
    Level 9 (60,931 points)
    Desktops
    Dec 3, 2014 7:55 PM in response to ThumperSD

    If it shipped with a system before 10.7, you can order a copy of the version of software that shipped with your Mac for a nominal fee. You need your serial number and call Applecare and be insistent to get to a second-level support person if the "first responders" are not familiar with this. There is a nominal charge, about US$25, and you are likely to get a burned dual-layer DVD.

     

    Or you can go to the Apple Store, sit at the counter in the back and use their Wi-Fi (which is usually pretty fast). If you also want help, you need to make a Genius Bar appointment as well, but that appointment is free.

     

    Did you decode your serial number to find out exactly what Mac you have?

    Were you able to look up what version its shipped with?

Previous Page 2