Arestine93
Level 1 (12 points)

Q: Macbook Air (mid-2012) won't pair with iPhone 6

I didn't see anyone ask this so far.

 

I checked the criteria for Continuity between devices. My Macbook Air and my iPhone 6 (obviously) meet the criteria. (By the way, I wasn't able to AirDrop ever because my devices wouldn't pair).

 

1) I make sure both the Macbook and iPhone has Hand-Off checked. I am running OS X Yosemite & iOS 8.

2) I turn Bluetooth on for both devices

3) Macbook shows up on iPhone list on Bluetooth and vice versa.

4) Try to connect on Macbook, clicked "Pair" the iPhone. The message comes up to check the code and pair if the code matches.

5) I check iPhone. Code matches.

6) I pair and it would say the connection was unsuccessful because the MacBook isn't within range. Ok. I did all suggestions Apple gave on the help page like moving the device closer or finding the interference. I cannot see any interference. Both the iPhone and Macbook connect to my same Bluetooth speaker perfectly fine (just for the record). And the phone is literally a few inches away from the Macbook.

 

That doesn't work, then I tried again and at one point, the popup message changed to "not connected because Macbook Air not supported".

 

Clearly, this doesn't just "work" for me and it's really annoying me. Is anyone else having this problem? I was looking forward to this feature for months.

MacBook Air (13-inch, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 16, 2014 9:31 PM

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Arestine93

Q: Macbook Air (mid-2012) won't pair with iPhone 6

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 18, 2014 2:52 PM in response to yildirim34
    Level 8 (38,281 points)
    Mac OS X
    Oct 18, 2014 2:52 PM in response to yildirim34

    Don't read tons of anything. Read that ONE Apple knowledge base article and carefully follow every step in it. Including making sure your hardware is compatible (one of the first steps). And don't try to pair BlueTooth between your phone and your Mac; at best it won't pair; at worst it will screw up BlueTooth.

  • by yildirim34,

    yildirim34 yildirim34 Oct 18, 2014 3:01 PM in response to Lawrence Finch
    Level 1 (0 points)
    Oct 18, 2014 3:01 PM in response to Lawrence Finch

    Ekran Resmi 2014-10-19 00.57.28.png

     

    it says mid 2012 or later and my device 2012 mid as you can see and other all the others turn on.handsoff-bluetooth-same wifi and no pair.

  • by catsy83,

    catsy83 catsy83 Oct 18, 2014 3:19 PM in response to Lawrence Finch
    Level 1 (8 points)
    iTunes
    Oct 18, 2014 3:19 PM in response to Lawrence Finch

    I may have posted in the wrong thread, since I am having issues w/Handoff, not pairing.

     

    Lawrence - yes, I did follow the instructions on the "Get help using Continuity with iOS 8 and OS X Yosemite" page you posted multiple times. Handoff started working in limited fashion just suddenly on its own - Mac to iDevice. But iPhone to Mac only works for some apps - can't get the iWorks apps to work - and iPad to Mac doesn't work at all. (Oh, and iWorks apps Mac to iDevice doesn't open the actual document; just the app.)

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 18, 2014 3:19 PM in response to catsy83
    Level 8 (38,281 points)
    Mac OS X
    Oct 18, 2014 3:19 PM in response to catsy83

    Have you upgraded the iWorks apps?

  • by catsy83,

    catsy83 catsy83 Oct 18, 2014 3:26 PM in response to Lawrence Finch
    Level 1 (8 points)
    iTunes
    Oct 18, 2014 3:26 PM in response to Lawrence Finch

    Yeah....thanks for trying to help. I'll wait till Monday.

  • by kschmith,

    kschmith kschmith Oct 18, 2014 3:53 PM in response to Arestine93
    Level 1 (0 points)
    Oct 18, 2014 3:53 PM in response to Arestine93

    I believe this feature needs iOS 8.1 which launches Monday.

  • by dtwilliec,

    dtwilliec dtwilliec Oct 18, 2014 5:55 PM in response to Arestine93
    Level 1 (4 points)
    Oct 18, 2014 5:55 PM in response to Arestine93

    I am having this same issue....someone said to try loging out of iCloud on mac and log back in to see if pairing will work...

  • by HEGNYC,

    HEGNYC HEGNYC Oct 18, 2014 6:41 PM in response to Qman921
    Level 1 (0 points)
    Oct 18, 2014 6:41 PM in response to Qman921

    I have the exact same issue. Using iPhone 6 and Q4 2013 MacBook Air with Yosemite. I even have the new AirPort Extreme. I spoke with Apple and the tech could not help me, he said things are very new and still learning the issues. He bumped it up to an L2 tech and I am waiting to speak with them when they call me. Funny this never happened to Timmy during the Apple presentation.

     

    Apple please chime in, your toys are too expensive for this Sh$t!!!!

  • by HEGNYC,

    HEGNYC HEGNYC Oct 18, 2014 6:42 PM in response to dtwilliec
    Level 1 (0 points)
    Oct 18, 2014 6:42 PM in response to dtwilliec

    That won't work

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 18, 2014 6:53 PM in response to HEGNYC
    Level 8 (38,281 points)
    Mac OS X
    Oct 18, 2014 6:53 PM in response to HEGNYC

    HEGNYC wrote:

     

    I have the exact same issue. Using iPhone 6 and Q4 2013 MacBook Air with Yosemite. I even have the new AirPort Extreme. I spoke with Apple and the tech could not help me, he said things are very new and still learning the issues. He bumped it up to an L2 tech and I am waiting to speak with them when they call me. Funny this never happened to Timmy during the Apple presentation.

     

    Apple please chime in, your toys are too expensive for this Sh$t!!!!

    Apple does not read or respond to posts in this forum.

     

    Do you have the EXACT same issue? That is, you can't BlueTooth pair your iPhone and your Mac? If that's the problem that you have, as has been said innumerable times, that's because that isn't how the Continuity features work. It isn't necessary or possible to pair via BlueTooth; BlueTooth just has to be on for both devices. If your problem is not the EXACT same issue please describe what you are trying to do and what the results are. Also, read the KB article that has been linked to many times in this thread.

  • by dtwilliec,

    dtwilliec dtwilliec Oct 18, 2014 7:02 PM in response to Lawrence Finch
    Level 1 (4 points)
    Oct 18, 2014 7:02 PM in response to Lawrence Finch

    my understanding in order to answer the phone from Mac and text you have to sync your iPhone via bluetooth....if you are saying this is not the case than how is this to work because it sure isn't. I can use handoff on my email no problem (when I save the message as a draft) on iCloud email only but how are you to sync phone if bluetooth is not connected?

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 18, 2014 7:09 PM in response to dtwilliec
    Level 8 (38,281 points)
    Mac OS X
    Oct 18, 2014 7:09 PM in response to dtwilliec

    It syncs via BlueTooth, but it uses a BlueTooth 4 protocol that does not require that the devices be paired. Please read the Continuity link that has been posted several times in this thread alone. It explains in detail how to set up the various continuity features. You will notice that nowhere does it say pairing is required. I've set it up and used tested some of the features and it works without pairing.

  • by HEGNYC,

    HEGNYC HEGNYC Oct 18, 2014 7:10 PM in response to Lawrence Finch
    Level 1 (0 points)
    Oct 18, 2014 7:10 PM in response to Lawrence Finch

    Larry when I said "exact" I meant my MacAir won't connect via Bluetooth AND my handoff doesn't work. Now given the hardware that I mentioned I am using by default it qualifies for the technology so there was no reason to mention your article. Weather or not a the two issues are connected is irrelevant. They don't work and that stupid article is simply a laundry list of qualifications for hardware. I had a tech from AppleCare help me on the phone and we did all of that paring and discussing garbage. 

     

    I saved you and the rest of the tortured souls on here my long story. The fact is the software isn't functioning and requires a fix. If it wasn't ready for release it should nit have been offered. These are expensive luxury items where there is little room for failure.

     

    Lastly, I will say if apple doesn't read these threads they should start. Right about now the Galexy is looking good.

  • by dtwilliec,

    dtwilliec dtwilliec Oct 18, 2014 7:47 PM in response to Lawrence Finch
    Level 1 (4 points)
    Oct 18, 2014 7:47 PM in response to Lawrence Finch

    Got it, I read article i meet all criteria, all settings that are available are check! still no text or phone alerts or whatever it should do so I know its working.

     

    does the iPhone need to be contected via lighting connector?

  • by dtwilliec,

    dtwilliec dtwilliec Oct 18, 2014 8:04 PM in response to Lawrence Finch
    Level 1 (4 points)
    Oct 18, 2014 8:04 PM in response to Lawrence Finch

    Also, if i log out of iCloud it is prompting saying it will delete all my stuff on mac, will i be able to restore cal, contacts, etc?

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