daddyfinz

Q: Open Scanner option disappeared

Hi

I was tried to reinstall my printer and scanner

now the open scanner option is missing (under system preference, printer and scanner)

I can only print, but scanning option is gone

 

I now will have to install the standard scanning app from Cannon which is a pain in the *** to use

 

anyone knows how to get the open scanner tab back?

 

thanks

 

 

Henry

MacBook Pro, OS X Mavericks (10.9.3)

Posted on Oct 18, 2014 6:27 PM

Close

Q: Open Scanner option disappeared

  • All replies
  • Helpful answers

  • by PAHU,

    PAHU PAHU Oct 19, 2014 1:13 PM in response to daddyfinz
    Level 6 (16,610 points)
    Oct 19, 2014 1:13 PM in response to daddyfinz

    To see the Scan tab, or use Image Capture or Preview to scan, you need to have an ICA driver installed for your device. This driver is normally available via Apple, however the package is often updated and older models are removed from the package, so depending on the age of your Canon, the supporting driver may no longer be available from Apple. So check the Canon web site for your model and for an ICA driver. If one is no longer available then you will have to use the Canon scanning application.

  • by ClasseK,

    ClasseK ClasseK Oct 8, 2015 12:11 AM in response to PAHU
    Level 1 (0 points)
    Oct 8, 2015 12:11 AM in response to PAHU

    It's the same with new os x 10.11

    Finally got my scanner working again.

    Thanks for the info !!