jbarol
Level 1 (0 points)

Q: trouble connecting iphone 5s to macbook pro via bluetooth

My MBP (OS 10.10) and iPhone 5S (iOS 8.0.2) (both late 2013) do not connect via bluetooth. 

I want to use Handoff and file transfer between them, which is why I am trying to connect them.

Steps taken:

1) I pair the devices here:

bt1.tiff

2) My phone says that they are not supported (see below)

IMG_4398.jpg

 

Sometimes they connect for about 30 seconds, but then disconnect.

 

What should I do?

iPhone 5s, iOS 8.0.2

Posted on Oct 20, 2014 12:03 AM

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jbarol

Q: trouble connecting iphone 5s to macbook pro via bluetooth

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  • Helpful answers

  • by FoxFifth,

    FoxFifth FoxFifth Oct 20, 2014 8:20 AM in response to jbarol
    Level 7 (27,252 points)
    iPhone
    Oct 20, 2014 8:20 AM in response to jbarol

    If you are trying to pair for Handoff or Continuity, note 2 things: 1- Both devices must have bluetooth turned on and they must be in range of each other, but you do not pair the devices as you would for other bluetooth uses; and 2- Handoff and Continuity do not seem to be working for a large number of people and there is no clear answer that is solving this for them. Maybe the release of iOS 8.1 today will help.


    The iPhone is not designed to pair via Bluetooth to any computer (Mac or otherwise) except for personal hotspot and it will only do that if your cellular plan supports it. Following is a link to bluetooth profiles supported: iOS: Supported Bluetooth profiles

  • by jbarol,

    jbarol jbarol Oct 20, 2014 11:29 PM in response to jbarol
    Level 1 (0 points)
    Oct 20, 2014 11:29 PM in response to jbarol

    Found a solution on this page:

     

    http://support.apple.com/kb/TS5458?viewlocale=en_US&locale=en_US

     

    Check the following settings on your iPhone, iPad, or iPod touch:

    • Go to Settings > Wi-Fi and turn on Wi-Fi if necessary.
    • Make sure your iOS devices are connected to the same Wi-Fi network by going to Settings > Wi-Fi and comparing the name of the network each is on.
    • Go to Settings > Bluetooth and turn on Bluetooth if necessary.
    • Go to Settings > General > Handoff & Suggested Apps and make sure Handoff is on.
    • Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.

    Check the following settings on your Mac:

    • Go to the Wi-Fi icon at the top of your screen and turn on Wi-Fi if necessary.
    • Make sure your Mac and iOS devices are connected to the same Wi-Fi network. Go to Settings > Wi-Fi on your iOS device and compare the name of the network with the Wi-Fi network on your Mac.
    • Go to the Bluetooth icon at the top of your screen and turn on Bluetooth if necessary.
    • In System Preferences > General, select “Allow Handoff between this Mac and your iCloud devices.” If you don't see this setting, your Mac may not support Handoff.
    • Open the FaceTime app, go to FaceTime > Preferences and turn on “iPhone Cellular Calls.”
    • Go to System Preferences, and sign out and then sign in again to your iCloud account.