dothan08
Level 1 (0 points)

Q: Is anyone else having a problem with a complete system freeze after Mac wakes from sleep mode? Post OS X Yosemite install.

Is anyone else having issues with system freeze after OS X Yosemite? Happens each time after system sleeps???

Mac mini, OS X Yosemite (10.10)

Posted on Oct 17, 2014 6:22 PM

Close
dothan08

Q: Is anyone else having a problem with a complete system freeze after Mac wakes from sleep mode? Post OS X Yosemite install.

  • All replies
  • Helpful answers

Previous Page 2 of 3 last Next

  • by RetiredinMountains,

    RetiredinMountains RetiredinMountains Oct 18, 2014 5:49 PM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 5:49 PM in response to dothan08

    I have the exact same issue for the first time after installing Yosemite.  On resume from sleep, I can see the desktop, and can move the cursor with the mouse, but clicking on icons, etc. does nothing, and the keyboard does nothing. A cold boot works fine. This is a Mac Mini bought in the Summer of 2014. I run no unusual software. I have eliminated all log in items in Preferences/Accounts, reset the NPRAM, have no peripherals (other than standard Apple mini mouse and wireless keyboard), and have shutdown and unplugged to reset.  It makes no difference whether a password is required or not - once it goes to sleep, this is the result, and only a forced shut-down by holding the power button and a cold boot give me control back.  This problem does not appear if it merely goes into screensaver mode - which I invoke with a hot corner.

  • by Ralph Landry1,

    Ralph Landry1 Oct 18, 2014 5:57 PM in response to dothan08
    Level 8 (41,782 points)
    Oct 18, 2014 5:57 PM in response to dothan08

    Try clicking on Mail and it should sit there and bounce up and down with a spinning beach ball.  Then right click on the Mail icon and Force Quit.  Open Safari and the menu bar will appear.  If the desktop icons, like the HD do not appear, quit Safari and they should pop up.

  • by Rlange,

    Rlange Rlange Oct 18, 2014 6:07 PM in response to dothan08
    Level 1 (0 points)
    Oct 18, 2014 6:07 PM in response to dothan08

    MY air froze during the install w 15 min to go. I cannot do anything.

  • by dothan08,

    dothan08 dothan08 Oct 18, 2014 6:08 PM in response to RetiredinMountains
    Level 1 (0 points)
    Oct 18, 2014 6:08 PM in response to RetiredinMountains

    Another 2 plus hours on phone with apple adv support.  For a second day they dialed into my computer....Erased all login daemons, honestly removed quite a few small items from folders within folders. They tried removing my login, my Apple ID and using a generic... Nothing worked. Downloaded the entire error information files... They have been sent to OS engineers to look for errors in code.

    Two things. First I was told that withing a few days of download of Yosemite even if you Mac is out of warranty you should receive phone support.

    Second.. The work around. Until something else is figured out i was able to go into system preferences..power saving.. leave monitor sleep mode at default but turn computer sleep to never. This has worked for me in the interim. I am due back another call beginning of next week.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 18, 2014 6:09 PM in response to Rlange
    Level 8 (38,190 points)
    Mac OS X
    Oct 18, 2014 6:09 PM in response to Rlange

    Wait a bit. It took about an hour for mine to finish.

  • by phsieh,

    phsieh phsieh Oct 20, 2014 6:15 AM in response to dothan08
    Level 1 (0 points)
    Oct 20, 2014 6:15 AM in response to dothan08

    I am having the exact same problem.   Also setting computer sleep to never which is working for now.   Looking forward to hearing how they resolve this problem. 

     

    Late 2012 Mac Mini

  • by runningoutofnames,

    runningoutofnames runningoutofnames Oct 20, 2014 6:38 AM in response to phsieh
    Level 1 (0 points)
    Oct 20, 2014 6:38 AM in response to phsieh

    I have set my sleep to never also, but I also found that if you go to key chain and put the keychain icon on the menu bar, that you can lock the screen from there and the log in works every time.  I don't know all that it does, but it does make my monitor shut down when I do this, just like it does when it sleeps.  Will be glad when they get this fixed!

  • by Steven Gordon,

    Steven Gordon Steven Gordon Oct 20, 2014 11:33 AM in response to runningoutofnames
    Level 1 (10 points)
    Oct 20, 2014 11:33 AM in response to runningoutofnames

    Hey runningoutofnames...Can you report back on this thread on whether your Keychain solution consistently works, especially when you put your Mac to sleep for a couple hours (if not overnight)? I turned off all sleep options (computer and display) and had planned to manually put the computer to sleep and see if it'll wake up after a couple hours. If not, I'll assume Keychain sleep is different than Apple menu sleep. Thanks for proposing a workaround...

  • by runningoutofnames,

    runningoutofnames runningoutofnames Oct 20, 2014 9:05 PM in response to Steven Gordon
    Level 1 (0 points)
    Oct 20, 2014 9:05 PM in response to Steven Gordon

    This has worked consistently overnight, and each and every time I need to get to my computer ever since I did this.  I do not know if the computer is actually asleep or not, but it does cause my monitor screen to go black and come up with the "No signal Message", then the monitor turns off, just like it used to when being put to sleep.

  • by Steven Gordon,

    Steven Gordon Steven Gordon Oct 21, 2014 5:26 AM in response to runningoutofnames
    Level 1 (10 points)
    Oct 21, 2014 5:26 AM in response to runningoutofnames

    That's my experience, too. Given that putting my Mac mini into "lockdown" (my term) via Keychain, I can tolerate running Yosemite enough to wait out the inevitable dot maintenance release. It just means I need to remember to lock the machine instead of having Sleep and Energy Saver settings do the work. And my memory isn't as stellar as Mac's.

  • by vabopi,

    vabopi vabopi Oct 22, 2014 1:31 AM in response to dothan08
    Level 1 (0 points)
    Oct 22, 2014 1:31 AM in response to dothan08

    Same here. I have a Late 2012 Mac mini, reinstalled Yosemite but the problem remains. As a temporary solution, in System Preferences I prevented it from sleeping.

  • by golfmichi,

    golfmichi golfmichi Oct 22, 2014 10:34 AM in response to dothan08
    Level 1 (0 points)
    Oct 22, 2014 10:34 AM in response to dothan08

    Exactly the same, Mac mini (late2012)

    I am going back to 10.9.5 (from TimeMaschine). There it is OK!

  • by bak83,

    bak83 bak83 Oct 22, 2014 3:06 PM in response to dothan08
    Level 1 (5 points)
    Oct 22, 2014 3:06 PM in response to dothan08

    Same here on my mini.  Freezes the screensaver screen.  Mouse moves, but no login window.  HELP!!!

  • by gary_bari,

    gary_bari gary_bari Oct 23, 2014 9:59 AM in response to dothan08
    Level 1 (0 points)
    Oct 23, 2014 9:59 AM in response to dothan08

    I'm having exactly the same problem, 2012 Mac Mini.  Never froze before installing Yosemite, now freezes each time it wakes from sleep.  I have set it so that it never sleeps and will shut it down overnight until Apple find a fix.

  • by Steve Klass,

    Steve Klass Steve Klass Oct 23, 2014 11:23 AM in response to marutVachira
    Level 1 (0 points)
    Oct 23, 2014 11:23 AM in response to marutVachira

    Exact same thing here - and it's been persistent since the first Yosemite beta. I've sent numerous tickets for this. I'm afraid Apple is too busy futzing with iPhones and iPads to be too concerned about a few users who are having these persistent problems.

     

    Luckily, I put yosemite on its own drive, so it's easy to go back to something that works.

     

    Yours in beta testing forever…

     

    Hard reset and restart is the only thing that works. (or shutting down every time you leave your mac)

Previous Page 2 of 3 last Next