antonislatouros

Q: Ricoh MP C2500 not printing after upgrading to Yosemite

I have a Ricoh MP C2500 (installed on my network in the office) that was working perfectly in Mavericks before I upgraded to Yosemite.

 

I was using the drivers via the Linux Foundation (Foomatic, Ghostprint, PXLmono) and everything was working perfect.

 

It seems that there has to be an update for these drivers for Yosemite.

 

The official driver from Ricoh doesn't work, nor has it ever worked because I don't have the PS module for the Ricoh.

 

Any help would be greatly appreciated!

 

MacBook Pro, OS X Yosemite (10.10)

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 20, 2014 6:57 AM

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Q: Ricoh MP C2500 not printing after upgrading to Yosemite

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  • by antoniofrompineto,

    antoniofrompineto antoniofrompineto Oct 20, 2014 8:23 AM in response to antonislatouros
    Level 1 (0 points)
    Oct 20, 2014 8:23 AM in response to antonislatouros

    Unfortunately I had the same problem. On Mavericks, after some testing, maybe with the same procedure as above, I had solved the problem. After upgrading to Yosemite job printer appear to work fine, in reality, however, the printer does not come out any paper.

  • by antoniofrompineto,

    antoniofrompineto antoniofrompineto Oct 20, 2014 8:50 AM in response to antoniofrompineto
    Level 1 (0 points)
    Oct 20, 2014 8:50 AM in response to antoniofrompineto

    I have solved partially the problem with gutenprint-5.2.10a but printing only in grey scale...

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Oct 20, 2014 11:44 AM in response to antonislatouros
    Level 5 (5,243 points)
    Oct 20, 2014 11:44 AM in response to antonislatouros

    This is most likely a sandbox permissions problem. Is there anything in /var/log/cups/error_log in /Utilities/Console abut sandbox or filter failures? If so, you'll need to wait for an update from Ricoh for full functionality.

  • by antoniofrompineto,

    antoniofrompineto antoniofrompineto Oct 21, 2014 12:40 AM in response to John Blanchard1
    Level 1 (0 points)
    Oct 21, 2014 12:40 AM in response to John Blanchard1

    I don't have this path...

  • by Matt Broughton,Solvedanswer

    Matt Broughton Matt Broughton Oct 21, 2014 9:52 AM in response to antonislatouros
    Level 5 (4,980 points)
    Oct 21, 2014 9:52 AM in response to antonislatouros

    I believe I have a temporary fix (patch) for many of those that use foomatic-rip.  It should work with Ricoh printers.  You can get it at http://tinyurl.com/oepe5go Once you have downloaded it, double click on it to unzip it.  The file you want to work with is yosemite_foomatic_paths.command.  You should right-click on the file (control-click) and choose open.  Gatekeeper will otherwise prevent it from running.  A Terminal window will open.  Just follow the instructions.  You should be able to print when done.

     

    Please let us know if it works for you.

     

    This script should work on those that use the pxlmono/pxlcolor, hpijs, and samsung-gdi driver packages.  It will not work for the m2300w driver at this point.  I hope to be able to figure that one out too, but don't count on it.

     

    NOTES: 

    1.  Even after this patch is applied, there will still be sandboxing notifications on the Console.  Both foomatic-rip and ghostscript will eventually have to be modified to accommodate the new sandboxing rules.

     

    2.   In Yosemite, foomatic-rip has been prevented (sandboxed) from reading its configuration file.  It couldn't then find any other files such as ghostscript that it needs to function.  The patch modifies the PPDs for the current printers so that they provide the path to ghostscript.  Similarly, ghostscript has seemingly been prevented (sandboxed) from inheriting the PATH of foomatic-rip. The patch will also add the full path to hpijs in the appropriate PPDs.  I don't believe this patch really violates the intent of the current sandboxing as the PPDs are specifying the exact files to use.

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Oct 21, 2014 10:17 AM in response to antoniofrompineto
    Level 5 (5,243 points)
    Oct 21, 2014 10:17 AM in response to antoniofrompineto

    Sorry. That makes sense since you are not using the Ricoh drivers. Sorry again.

     

    I hope Matt's post helps.

  • by antonislatouros,

    antonislatouros antonislatouros Oct 21, 2014 11:07 PM in response to Matt Broughton
    Level 1 (0 points)
    Oct 21, 2014 11:07 PM in response to Matt Broughton

    Thanks a lot Matt.

     

    Everything seems to work normal now !!

  • by antoniofrompineto,

    antoniofrompineto antoniofrompineto Oct 22, 2014 1:26 AM in response to Matt Broughton
    Level 1 (0 points)
    Oct 22, 2014 1:26 AM in response to Matt Broughton

    Thanks Matt, I have uninstalled Guntenprint and following your instructions I solved problem: now I'm able to print my worksheet in color!

  • by Matt Broughton,

    Matt Broughton Matt Broughton Oct 22, 2014 9:16 AM in response to antoniofrompineto
    Level 5 (4,980 points)
    Oct 22, 2014 9:16 AM in response to antoniofrompineto

    antoniofrompineto -- thanks for reporting back.  I am glad I was able to help you.  Many others will be able to benefit from this patch also.

  • by MrBiyagi74,

    MrBiyagi74 MrBiyagi74 Oct 22, 2014 8:20 PM in response to antonislatouros
    Level 1 (0 points)
    Oct 22, 2014 8:20 PM in response to antonislatouros

    BLESS YOU FOR THIS! I was almost ready to pull out my hair trying to get my MBPro to print after upgrading to Yosemite...just couldn't figure it out for the life of me! Works like a charm so far, so thanks again for doing this

  • by Christopher R Gillespie,

    Christopher R Gillespie Christopher R Gillespie Oct 23, 2014 5:42 AM in response to Matt Broughton
    Level 1 (5 points)
    Oct 23, 2014 5:42 AM in response to Matt Broughton

    Thanks for the patch! Did you pass this along to the Linux Printing forum?

  • by ChiefOkemos,

    ChiefOkemos ChiefOkemos Oct 23, 2014 6:42 AM in response to antonislatouros
    Level 1 (0 points)
    Oct 23, 2014 6:42 AM in response to antonislatouros

    I too was about to pull my hair out. We have a Ricoh 3228c and after upgrading to Yosemite it would not print. No warnings, no lights flashing--nothing. After installing the above mentioned patch voilà we're printing again. Thank you!!!

  • by mitchnthen,

    mitchnthen mitchnthen Oct 24, 2014 9:36 AM in response to antonislatouros
    Level 1 (0 points)
    Oct 24, 2014 9:36 AM in response to antonislatouros

    Hey there

     

    Here is my solution to the Yosemite vs. hpijs case (also called "filter failed").

     

    The problem seems to be the stronger sandbox in Yosemite.
    Software in /usr/local/bin is no more executed.

    But that is where the hpijs package roams.

     

    So, what is there ? (among a lot of other stuff)

    And where to put it ?

    Actually the whole things is started from /usr/libexec/cups/filter.

    There is a link in this folder to foomatic-rip in /usr/local/bin.

    So, the idea was to copy the original into the location of the link.


    (I renamed the foomatic-rip-link in the target dir before, but…).

    Which you can do, but it won't help. ( still "filter failed"-message )


    What else is in /usr/local/bin ?

    Hey look !

    There are some gs*-files.

    There is hpijs, too.

    Which might be - together with foomatic-rip - the full load of the hpijs printing solution.

     

    So I copied these

    ( meaning : all five or so files starting with gs, foomatic-rip and hpijs )

    over to usr/libexec/cups/filter

     

    AND THAT DID IT.

     

    When testing, a first time the printer driver will say it has to correct access on the driver

    which it does and then is ready to print on the next go.

     

    on my tab:

    I have a HP Deskjet 1220C (the one that does A3)

    and think it is a BITTER PILL,

    that HP can not support this machine on actual OS X ( for years now ),

    just because they go cups.

    The printer was expensive and a PRO style gadget

    and - most important - still works perfectly.

    They built it to last and then the wind blew them elsewhere.

    Go your way HP. And thanks to the people who did hpijs.

     

    mitch

  • by tiboug972,

    tiboug972 tiboug972 Oct 24, 2014 10:20 AM in response to Matt Broughton
    Level 1 (0 points)
    Oct 24, 2014 10:20 AM in response to Matt Broughton

    Hi Matt,

    Special thanks for your help.

    It works for me with a printer samsung ML1510!

    Cheers from France

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