MCW55
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Q: Safari DNS problem in Yosemite? Works, then slow death...

Safari 8.0 + Yosemite seems to have a problem. It will work for a while, then begins to fail to load and is unable to resolve top level domains -  "Safari Can't Find the Server ... [e.g. apple.com]"

 

Restarting Safari often resolves the issue for a while (minutes, hours?), then performance deteriorates until it finally gives up and generates the error. Chrome, on the same machine, does not suffer this problem.

 

17" Intel iMac, Safari 8.0, Yosemite, Exede broadband (satellite).

 

Anybody else see this issue and/or have a solution?

 

iMac (27-inch Mid 2011), OS X Yosemite (10.10)

 

iMac (27-inch Mid 2011), OS X Yosemite (10.10)

Posted on Oct 21, 2014 1:44 PM

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MCW55

Q: Safari DNS problem in Yosemite? Works, then slow death...

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  • by Phillip Howe1,

    Phillip Howe1 Phillip Howe1 Oct 21, 2014 2:12 PM in response to MCW55
    Level 1 (0 points)
    Oct 21, 2014 2:12 PM in response to MCW55

    Im also having the same issue.  Safari appears to work for a while then errors out or pages do not display.  I also am running Yosemite on a 27" iMac (2011)

  • by Irene in Tucson,

    Irene in Tucson Irene in Tucson Oct 21, 2014 2:30 PM in response to MCW55
    Level 1 (43 points)
    Oct 21, 2014 2:30 PM in response to MCW55

    Same here on a 21 inch 2012 iMac. Fairfox and Chrome run perfectly.

  • by dmegias,

    dmegias dmegias Oct 21, 2014 4:42 PM in response to Irene in Tucson
    Level 1 (0 points)
    Oct 21, 2014 4:42 PM in response to Irene in Tucson

    Same happens to me with all browsers (Chrome, Safari) BUT when logged as secondary user (guest or another, not the administrator main account). iMac 21"

    Seems to be something related to "secure connection" as the browser stops with that message...

  • by quentin,

    quentin quentin Oct 21, 2014 7:02 PM in response to MCW55
    Level 1 (0 points)
    Oct 21, 2014 7:02 PM in response to MCW55

    My daughter is also seeing this issue in her MacBook Pro 13". She is getting rather frustrated over it

  • by Carolyn Samit,Helpful

    Carolyn Samit Carolyn Samit Oct 21, 2014 7:28 PM in response to MCW55
    Level 10 (120,969 points)
    Apple Music
    Oct 21, 2014 7:28 PM in response to MCW55

    Hi ..

     

     

    For, "can't connect to server" issues, Apple suggests using Open DNS or Google DNS >  Safari 5.0.1 or later: Slow or partial webpage loading, or webpage cannot be found

     

    For OpenDNS.

     

    Open System Preferences > Network > Advanced > DNS

     

    Click + and type:

     

    208.67.222.222

     

    Click + again and do the same.

     

    208.67.220.220

     

    Click OK.

     

    Quit and relaunch Safari to test.

     

    If that didn't help, back to the DNS tab. Select the 208 addresses then click ➖ under the DNS Servers panel to delete.

     

    Then click + to add Googles.

     

    8.8.8.8


    and 8.8.4.4


    Then click OK and try Safari.

  • by Gerd-Joerg Rauch,

    Gerd-Joerg Rauch Gerd-Joerg Rauch Oct 22, 2014 5:48 AM in response to Carolyn Samit
    Level 1 (0 points)
    Oct 22, 2014 5:48 AM in response to Carolyn Samit

    Using icloud webmail services does not work after a while and CPU work load goes up to 100%.

    Being behind a firewall I require a certain DNS.

    This is very frustrating.

    Currently I am using Firefox

    Solutions?

  • by Phillip Howe1,

    Phillip Howe1 Phillip Howe1 Oct 22, 2014 11:59 AM in response to Carolyn Samit
    Level 1 (0 points)
    Oct 22, 2014 11:59 AM in response to Carolyn Samit

    I have been using Google DNS from the start.  Still experiencing the same issues.

     

    Facebook responds terribly in Safari and even Chrome.

    Google+ I have difficulties with Chrome displaying images

  • by narribri,

    narribri narribri Oct 22, 2014 4:36 PM in response to MCW55
    Level 1 (0 points)
    Oct 22, 2014 4:36 PM in response to MCW55

    Yep, same problem. I've been through heaps of troubleshooting with apple support, added those dns numbers mentioned in the thread and still nothing. Fresh reinstall of Yosemite x4, still nothing. This update is extremely annoying, everything was working fine with Mavericks and now my computer is basically crippled.

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Oct 22, 2014 4:47 PM in response to Phillip Howe1
    Level 10 (120,969 points)
    Apple Music
    Oct 22, 2014 4:47 PM in response to Phillip Howe1

    Hi Phillip...

     

     

    I'm not having issues with Facebook on either Safari or Chrome running Yosemite. Try maintenance for Safari.

     

    Might be a cookies, cache, or extensions, issue.

     

    From your Safari menu bar click Safari > Preferences then select the Privacy tab.

     

    Click:   Remove All Website Data

     

    Then delete the cache.

     

    Open a Finder window. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following

     

    ~/Library/Caches/com.apple.Safari/Cache.db

     

    Click Go then move the Cache.db file to the Trash.

     

    Quit and relaunch Safari to test.

     

    If that doesn't help, troubleshoot Safari extensions.

     

    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.

     

    If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.



    If nothing above worked, restart your internet modem and router if you use one then try Facebook on Safari.

  • by narribri,

    narribri narribri Oct 22, 2014 5:41 PM in response to Carolyn Samit
    Level 1 (0 points)
    Oct 22, 2014 5:41 PM in response to Carolyn Samit

    I've tried all those, it didn't do anything

  • by wparsons,

    wparsons wparsons Oct 22, 2014 5:49 PM in response to Carolyn Samit
    Level 1 (10 points)
    Oct 22, 2014 5:49 PM in response to Carolyn Samit

    I don't think it's a browser or extension issue at all.

     

    I'm having the same issue intermittently, it happens only on new requests (an xcode update continued downloading while browsing went in and out half a dozen times).  When it does happen, not even ping will resolve a host name.  I've mainly use FF, but Chrome and Safari are both affected the same.

  • by Irene in Tucson,

    Irene in Tucson Irene in Tucson Oct 22, 2014 6:23 PM in response to wparsons
    Level 1 (43 points)
    Oct 22, 2014 6:23 PM in response to wparsons

    I agree with wparsons message above.   When it happens the choice to Open Page With (another browser) is greyed out. I don't think it is user settings or extensions.

  • by narribri,

    narribri narribri Oct 22, 2014 7:18 PM in response to MCW55
    Level 1 (0 points)
    Oct 22, 2014 7:18 PM in response to MCW55

    Just got off the phone with tech support, they've been through all the troubleshooting stuff. It's not a network or ISP issue, it doesn't appear to be a problem with the update or Safari. They've basically said be patient, its a new OS and things will work out in time.

  • by shin727,

    shin727 shin727 Oct 23, 2014 12:33 AM in response to MCW55
    Level 1 (0 points)
    Oct 23, 2014 12:33 AM in response to MCW55

    I have the same issue. Macbook pro retina 13 (late 2012) with Yosemite and Safari 8.0

    What I do is open the website on chrome and then come back to safari, refresh the page(open again)

    and then safari connects to the website.

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