Q: Why do I only get a blank screen when I want to get in the itunes store?

Hi Cotswold Way,

Welcome to Apple Support Communities.

The article linked below describes a possible Layered Service Provider conflict which creates an issue similar to the one that you described, where the iTunes Store loads with a blank screen.  You can use the resolution in the article to find out if that’s the issue you’re seeing and solve it.

Apple software on Windows: May see performance issues and blank iTunes Store

Cheers,

-Jason