mswamp

Q: Yosemite OS 10.10 Mail Memory Leak

Since upgrading to Yosemite I have ran out of memory (MacMini, 16 Gbytes) three or four times.  I have traced this to Mail.app.  The trigger seems to be when you drag multiple files into the email to have them included.  Then, the memory usage starts racing, eventually using up all free memory within seconds.  The only way to recover is to use Force Quit from the Activity Monitor, normal Quit from within Mail does not work.  See the attached screenshot.  By the time I grabbed the screen shot and pressed Force Quit, it was already up to 17 Gbytes of Memory. 

 

Has anyone else came across this problem?

 

PastedGraphic-1.tiff

iPad 2

Posted on Oct 19, 2014 5:17 PM

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Q: Yosemite OS 10.10 Mail Memory Leak

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  • by Doren_Sean_Michael,

    Doren_Sean_Michael Doren_Sean_Michael Oct 22, 2014 1:22 PM in response to BraxDad
    Level 1 (17 points)
    Mac OS X
    Oct 22, 2014 1:22 PM in response to BraxDad

    Me too, just tested, switching to 5 minute intervals from Automatic did not fix the issue for me. But I have run another test by disabling my GoDaddy account so only my iCloud account was using Mail and for, at least, 60min it seemed to be ok. This is only partially good news because my GoDaddy account is my business account and I can't run my business without it.

  • by brittneym,

    brittneym brittneym Oct 22, 2014 1:22 PM in response to BraxDad
    Level 1 (0 points)
    Oct 22, 2014 1:22 PM in response to BraxDad

    I am also having this problem and its making my computer worthless as a work computer. I've had to reboot several times a day due to out of application memory errors. We need a bug fix!!

  • by Doren_Sean_Michael,

    Doren_Sean_Michael Doren_Sean_Michael Oct 22, 2014 1:28 PM in response to brittneym
    Level 1 (17 points)
    Mac OS X
    Oct 22, 2014 1:28 PM in response to brittneym

    Remember, holding the Shift key down when opening the Mail.app does nothing else but what is listed in this article below and will not fix this issue. If you'd like to Rebuild and/or Reindex your Mailboxes because you have a corrupted messages this is perfect, but it appears to do nothing for this memory leak issue unfortunately.

     

    http://support.apple.com/kb/TS4066

    Mail: Mail unexpectedly quits when viewing certain messages

    “Open Mail and immediately hold the Shift key until Mail completely launches. This will cause Mail to launch without any Mail message or mailbox selected.”

  • by mlwebber,

    mlwebber mlwebber Oct 22, 2014 1:29 PM in response to mlwebber
    Level 1 (0 points)
    Oct 22, 2014 1:29 PM in response to mlwebber

    NOT RESOLVED:  After too much optimism, eventually the Mail Memory Leaked and grew again.  Not sure what is triggering it.  Fine for 5 hours and then I just emailed a word doc as an attachment and the flood gates opened.  Perhaps an attachment issue, viewing or sending, as some previous contributors have been suspecting.

  • by Daibodhisattva,

    Daibodhisattva Daibodhisattva Oct 22, 2014 1:30 PM in response to brittneym
    Level 1 (0 points)
    Oct 22, 2014 1:30 PM in response to brittneym

    I too use IMAP for work purposes.. but shouldn't have to reboot your system for this.. simply quitting or force quitting the mail app should free up the memory.  Then just click resume on all apps in the warning prompt and all will return to normal.  It's not perfect, but it's better than rebooting each time.  I changed my settings to once per minute, and cleared out my mail index files, rebuilt my mail boxes, and I haven't had a repeat crash since this morning.  Clearly there is a fix Apple will have to make.  I'm just trying to ease the pain until it comes.  I submitted a bug report through my developers login earlier today, and I'm sure hundreds of others have as well at this point.

  • by DrVolt,

    DrVolt DrVolt Oct 22, 2014 1:53 PM in response to brittneym
    Level 1 (0 points)
    Oct 22, 2014 1:53 PM in response to brittneym

    Agree.  I have a MacBook Air (11-inch, Mid 2013) 1.7 GHz Intel Core i7 8 GB 1600 MHz DDR3 and since OS X Yosemite has been installed I have been racing my memory activity monitor to finish and send emails before the "Your system has run out of application memory" message arrives and freezes everything.  Now I have been closing mail often and reopening it to start the memory leak from the beginning.  Painful computing.

  • by daring_rant,

    daring_rant daring_rant Oct 22, 2014 1:54 PM in response to BraxDad
    Level 1 (0 points)
    Oct 22, 2014 1:54 PM in response to BraxDad

    I have done this suggested fix and been working well for a few hours (though I am now scared that it will blow up when I push Reply).

  • by Doren_Sean_Michael,

    Doren_Sean_Michael Doren_Sean_Michael Oct 22, 2014 1:59 PM in response to daring_rant
    Level 1 (17 points)
    Mac OS X
    Oct 22, 2014 1:59 PM in response to daring_rant

    What suggested fix? Thanks!

  • by Doren_Sean_Michael,

    Doren_Sean_Michael Doren_Sean_Michael Oct 22, 2014 2:04 PM in response to Doren_Sean_Michael
    Level 1 (17 points)
    Mac OS X
    Oct 22, 2014 2:04 PM in response to Doren_Sean_Michael

    Rebooting for the 19th time today. Steve would be ashamed.

  • by breezebringer,

    breezebringer breezebringer Oct 22, 2014 4:44 PM in response to Doren_Sean_Michael
    Level 1 (0 points)
    Oct 22, 2014 4:44 PM in response to Doren_Sean_Michael

    I'm having the exact same issue.  Apple Mail took up about 11 to 12 gigs of ram and I had to force close every time.  Please fix bug!

  • by Rob Hambly,

    Rob Hambly Rob Hambly Oct 22, 2014 5:49 PM in response to mswamp
    Level 1 (0 points)
    Oct 22, 2014 5:49 PM in response to mswamp

    I'm in the same boat.  Two computers, one 2008 Macbook Pro, and a 2010 iMac.  Over 50GB of virtual memory being used by Mail.app at times.... Both computers have an iCloud account and an IMAP account from Godaddy..  No solution yet.... 

  • by Lepto,

    Lepto Lepto Oct 22, 2014 5:56 PM in response to emacinbound
    Level 1 (0 points)
    Oct 22, 2014 5:56 PM in response to emacinbound

    That is exactly what's happening to me.  I'm on a MBP Late-2008 with 8GB of RAM.  I can see my CPU and my Memory usage shoot up when I have Mail up and running.  When I noticed that my CPU was clocking at about 98.8% and my memory usage was at 68GB, I closed Mail and switched to Thunderbird.  However, I also noticed that my Thunderbird was also clocking my CPU at between 60.5% and 89.8%.  Memory pressure was low and in the green.

  • by hilde_dog,

    hilde_dog hilde_dog Oct 22, 2014 7:39 PM in response to mswamp
    Level 1 (5 points)
    Oct 22, 2014 7:39 PM in response to mswamp

    Count one more in.  This memory takeover problem started for me about 48 hours after upgrading to Yosemite.  The boys at MacGreekGab suggested disabling third party plugins, but that did not help.  I, too, use GoDaddy IMAP and have had many of the problems mentioned in this thread.   I've turned off automatic checking, but I'm not confident that will do the trick -- as other have noted.  The problem appears at random times and escalates in a matter of seconds.  Maddening.

    screenshot_06.png

  • by hilde_dog,

    hilde_dog hilde_dog Oct 22, 2014 7:42 PM in response to mswamp
    Level 1 (5 points)
    Oct 22, 2014 7:42 PM in response to mswamp

    Could the new setting in Mail.app "Automatically Detect and Maintain Account Settings" (on the Advanced tab when configuring an account) have anything to do with it?  That's a new option in Mail 8, yes? 

  • by Doug Lerner2,

    Doug Lerner2 Doug Lerner2 Oct 22, 2014 7:55 PM in response to hilde_dog
    Level 4 (1,077 points)
    Desktops
    Oct 22, 2014 7:55 PM in response to hilde_dog

    I encountered the same problem and just posted about it at Re: Out of app memory - what happened? and then somebody pointed me to this thread.

     

    doug

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