stevendeluxe
Level 1 (0 points)

Q: Command key shortcuts don't work anymore in Safari since upgrade to Yosemite!

Hi,

I recently upgraded the MacOSX to Yosemite. Since this moment Safari doesn't work properly anymore, because the command key shortcuts are out of order.

Cmd + Q

Cmd + C

Cmd + V

Cmd + X

 

These are now the key shortcuts I've noticed that aren't working anymore. Other apps (a part from Firefox) don't seem to have these problems.

In the meantime I have to use the mouse cursor and choose from the menu bar.

Apple support wasn't able to help me! They just gave me the advice force quit Safari and restart it while pushing the ALT-key. Result: Nothing!

 

Thanks in advance for your help.

 

Kind regard,

Steven

 

--

MacBook Air

Version 10.10

1.3 GHz Intel Core i5

8 GB 1600 MHz DDR3

MacBook Air (13-inch Mid 2013), OS X Yosemite (10.10)

Posted on Oct 20, 2014 9:24 AM

by stevendeluxe,Solvedanswer
stevendeluxe stevendeluxe
Level 1 (0 points)
A:

Problem fixed!

I compared the system preferences for each user and found out that I had several languages activated in the language/region settings. So I deleted the language adding the option "list sort order". This option wasn't activated in my test account.

 

You have to try which language is the "bad one" on your system (In my case it was "german"...haha) and delete it. UPDATE: I've tried to re-add the deleted language and still safari works fine.

 

All this sounds a bit weird to me, but it helped to get rid of my CMD-key annoyance. Let my know if it helped you too.

Posted on Oct 22, 2014 10:44 AM

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stevendeluxe

Q: Command key shortcuts don't work anymore in Safari since upgrade to Yosemite!

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  • by Drew Reece,

    Drew Reece Drew Reece Oct 20, 2014 9:29 AM in response to stevendeluxe
    Level 5 (7,746 points)
    Notebooks
    Oct 20, 2014 9:29 AM in response to stevendeluxe

    Are there any shortcuts listed next to the menu items?

     

    System Preferences > Keyboard > Shortcuts tab should be where you assigned custom ones, see if you have set any new ones for those items in Safari.

  • by stevendeluxe,

    stevendeluxe stevendeluxe Oct 21, 2014 11:35 AM in response to Drew Reece
    Level 1 (0 points)
    Oct 21, 2014 11:35 AM in response to Drew Reece

    Yes, there are shortcuts listed next to the menu items.

     

    I haven't added any custom shortcuts to the keyboard preferences and there are no conflicts listed.

  • by Drew Reece,

    Drew Reece Drew Reece Oct 21, 2014 4:06 PM in response to stevendeluxe
    Level 5 (7,746 points)
    Notebooks
    Oct 21, 2014 4:06 PM in response to stevendeluxe

    That is rather odd if they are all visible as shortcut commands.

     

    Here are some more tests to do…

    1) Disable all your Safari Extensions & retest (in Safari Preferences).

     

    2) Logout of the account (from the Apple menu). At the login window enter your password & hold shift as you click the login button. Keep it held until the Desktop has become usable. This disables 'User login items' - retest. Logout after testing.

     

    3) Try a safe boot… OS X: What is Safe Boot, Safe Mode?

    Does it still happen in safe mode? This disables third party extensions & some inessential Apple system extensions - things will not be normal, however the Mac should be 'functional', test as much as you can.

     

    Post the results of those here, it may give us a better idea where to look.

  • by Counselor Troi,

    Counselor Troi Counselor Troi Oct 22, 2014 12:39 AM in response to Drew Reece
    Level 1 (0 points)
    Oct 22, 2014 12:39 AM in response to Drew Reece

    Hi Drew,

     

    I tried all of the above, 2) and 3) even twice, but the problem stays the same. I want to add that shortcuts don't work in FIREFOX either. For instance, I see the EDIT-tab light up, when I press CMD+C, but it doesn't actually copy. As for SAFARI, it doesn't react at all with shortcuts.

     

    Best,


    Vic

  • by seduc,

    seduc seduc Oct 22, 2014 1:08 AM in response to stevendeluxe
    Level 3 (510 points)
    Oct 22, 2014 1:08 AM in response to stevendeluxe

    Terminal.app

         mv ~/Library/Preferences/.GlobalPreferences.plist ~/Desktop

     

    logout

  • by Bigger.on.the.inside,

    Bigger.on.the.inside Bigger.on.the.inside Oct 22, 2014 2:00 AM in response to Counselor Troi
    Level 1 (0 points)
    Oct 22, 2014 2:00 AM in response to Counselor Troi

    Same issue here. I also tried the same procedure and no improvement. I also have a 13" 2013 MBA. Maybe something to do with that?

  • by cmontola,

    cmontola cmontola Oct 22, 2014 6:17 AM in response to stevendeluxe
    Level 1 (0 points)
    Oct 22, 2014 6:17 AM in response to stevendeluxe

    UP! Same issue, tried to reboot, restart both Safari and Yosemite, clean Safari, disable and uninstall all Extensions, nothing works fine; all cmd+key doesn't works. MacBook Air mid 2013

  • by nnaycol,

    nnaycol nnaycol Oct 22, 2014 7:07 AM in response to stevendeluxe
    Level 1 (0 points)
    Oct 22, 2014 7:07 AM in response to stevendeluxe

    Same issue, found a similar discussion on Mavericks ( Safari keyboard shortcut not working ) but didn't work for me. Besides, I've found that clicking the menu bar, shortcuts work. I'm also on a MacBook Air mid 2013.

  • by stevendeluxe,

    stevendeluxe stevendeluxe Oct 22, 2014 8:59 AM in response to stevendeluxe
    Level 1 (0 points)
    Oct 22, 2014 8:59 AM in response to stevendeluxe

    Hi,

     

    I'm getting closer to the solution since I've created a new user (in my example "Alter ego"). Safari and the CMD-keys work fine after the login under the new user. That means there must be some software/app messing up under my regular user (ok, that was a bit of Columbo ;-) ).

     

    Any clue how I can check which apps/processes are running in the background? (UPDATE: Activity Monitor should help, right?)

  • by Bigger.on.the.inside,

    Bigger.on.the.inside Bigger.on.the.inside Oct 22, 2014 10:15 AM in response to stevendeluxe
    Level 1 (0 points)
    Oct 22, 2014 10:15 AM in response to stevendeluxe

    Got the same result by logging out and back into a guest account - all cmd-shortcuts work in Safari. And now for the detective work...

  • by stevendeluxe,Solvedanswer

    stevendeluxe stevendeluxe Oct 22, 2014 10:44 AM in response to stevendeluxe
    Level 1 (0 points)
    Oct 22, 2014 10:44 AM in response to stevendeluxe

    Problem fixed!

    I compared the system preferences for each user and found out that I had several languages activated in the language/region settings. So I deleted the language adding the option "list sort order". This option wasn't activated in my test account.

     

    You have to try which language is the "bad one" on your system (In my case it was "german"...haha) and delete it. UPDATE: I've tried to re-add the deleted language and still safari works fine.

     

    All this sounds a bit weird to me, but it helped to get rid of my CMD-key annoyance. Let my know if it helped you too.

  • by Bigger.on.the.inside,

    Bigger.on.the.inside Bigger.on.the.inside Oct 22, 2014 10:51 AM in response to stevendeluxe
    Level 1 (0 points)
    Oct 22, 2014 10:51 AM in response to stevendeluxe

    Yes! Brilliant! It worked for me as well; I removed all languages except the main one and now cmd-shortcuts work again in Safari. Problem solved. Kudos to

    stevendeluxe for sorting it out.

  • by Counselor Troi,

    Counselor Troi Counselor Troi Oct 23, 2014 6:30 AM in response to stevendeluxe
    Level 1 (0 points)
    Oct 23, 2014 6:30 AM in response to stevendeluxe

    THANKS, this worked for me, too!! Shortcuts are working in Safari and Firefox!!

  • by donccz,

    donccz donccz Oct 24, 2014 9:55 AM in response to stevendeluxe
    Level 1 (0 points)
    Oct 24, 2014 9:55 AM in response to stevendeluxe

    Thank you for the solution stevedeluxe. This was driving me crazy, and adding work time!

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