Mogwai13

Q: Random Blue Screen Crash with 5S and iOS 8.1

Since upgrading to iOS 8.0 my iPhone 5S randomly gets blue screens and then crashes and goes into a loop of boot up, blue screen, reboot, blue screen, reboot...etc. My 5S did this again today when during my upgrade to iOS 8.1 via USB and I was forced to do a factory restore on it. The blue screen is still occurring after the restore and 8.1 upgrade. Is this a known issue? I was hoping this was going to get fixed with 8.1 but unfortunately, it doesn't look like it has.

Posted on Oct 20, 2014 3:04 PM

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Q: Random Blue Screen Crash with 5S and iOS 8.1

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  • by Jpopeney ,

    Jpopeney Jpopeney Oct 21, 2014 11:30 PM in response to Mogwai13
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    Oct 21, 2014 11:30 PM in response to Mogwai13

    Had this problem as well with my wife's iPhone 5s. Updated at 100% battery over wifi, and it sent the phone into a loop of blue screen and reboot. Tried the suggestion above with DFU and reinstalling via iTunes. Still restoring from a backup, but it is looking promising. Thanks @kunal5988!!!,!

  • by Verso67,

    Verso67 Verso67 Oct 22, 2014 4:00 AM in response to Verso67
    Level 1 (0 points)
    Oct 22, 2014 4:00 AM in response to Verso67

    A other problem just came up!

     

    WIFi is greyed up, reboot hard reset, nothing helps!!

    Also cellular conection is not reliable, battery drain also, and iPhone feeling abnormaly warm :-(

  • by FredericQC,

    FredericQC FredericQC Oct 22, 2014 6:33 AM in response to Mogwai13
    Level 1 (0 points)
    Oct 22, 2014 6:33 AM in response to Mogwai13

    Got the blue screen of death with infini boot screen on my 5S 64 GB which is 3 months old since upgrading to IOS 8.1, bad release since it's an iPhone killer.

  • by Janehe916,

    Janehe916 Janehe916 Oct 22, 2014 6:49 AM in response to Mogwai13
    Level 1 (0 points)
    Oct 22, 2014 6:49 AM in response to Mogwai13

    same here, any resolution yet?

  • by flyboymatt04,

    flyboymatt04 flyboymatt04 Oct 22, 2014 7:32 AM in response to flyboymatt04
    Level 1 (0 points)
    Oct 22, 2014 7:32 AM in response to flyboymatt04

    I put my phone in DFU mode and plugged it into iTunes. iTunes recognized it as an iPhone in recovery mode. I downloaded 8.1 on my computer and it installed it to the phone. It completely wiped everything clean and I restored from the latest iCloud backup. So far so good!

     

    Must have been something wrong with the version of 8.1 that I got over wifi...

  • by Xipac,

    Xipac Xipac Oct 22, 2014 12:21 PM in response to Mogwai13
    Level 1 (0 points)
    Oct 22, 2014 12:21 PM in response to Mogwai13

    Same as everyone before. Had trouble first while updating from 8.02 to 8.1.

    This is the third time that while listening to a podcast the Phone goes to a blank gray screen then is stuck in a loop with the apple logo and this blue screen.

    When connected to itunes I was able to restore once and get it back to normal only to fall into the same loop again.

    Here is a picture of the blue screen I am reffering to.

    Iphone 5s. 16GB

     

    blue scrr.png

     

     

    I have since backed up and updated my ipad.

    My wife's iphone 5 and my opd iphone all with the same USB itunes and cables. No problems with any of those. I know then that it has to be the iphone 5s and its update thats rendering me phoneless.

  • by FredericQC,

    FredericQC FredericQC Oct 22, 2014 5:19 PM in response to FredericQC
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    Oct 22, 2014 5:19 PM in response to FredericQC

    I tried the DFU restore and factory reset. It booted fine after that and i am currently restoring 50 GBs from iCloud, will post later if the blue screen comes back.

  • by Honey Waifu,

    Honey Waifu Honey Waifu Oct 22, 2014 7:23 PM in response to Mogwai13
    Level 1 (0 points)
    Oct 22, 2014 7:23 PM in response to Mogwai13

    What a pain ! THE ONLY SOLUTION THAT HAS WORKED FOR ME WAS TO RESTORE MY PHONE ON iTUNES. I updated my iPhone 5s with the 8.1 update and it went into the blue screen loop after rebooting. I held down my home/ lock to turn off my phone, but it continued to loop when I turned it on. So I connected it to iTunes to recover it. Luckily my phone was backed up so I could recover my info. Apparently a lot of people have been having this problem, when I called my cell service for report I was told that it was a known issue, so I am hoping they fix this. What a nightmare !!

  • by Xipac,

    Xipac Xipac Oct 22, 2014 9:08 PM in response to Mogwai13
    Level 1 (0 points)
    Oct 22, 2014 9:08 PM in response to Mogwai13

    Honey. you have summed up my ordeal beautifully. In such a perplexing iphone day(s)

    or·deal

    ôrˈdēl/noun

     

     

    1. 1.a painful or horrific experience, especially a protracted one.

       

  • by Janehe916,

    Janehe916 Janehe916 Oct 22, 2014 10:45 PM in response to Honey Waifu
    Level 1 (0 points)
    Oct 22, 2014 10:45 PM in response to Honey Waifu

    same here.

    went to the store and nothing they could do but restore my 5s to blank.

  • by Xipac,

    Xipac Xipac Oct 23, 2014 9:15 AM in response to Honey Waifu
    Level 1 (0 points)
    Oct 23, 2014 9:15 AM in response to Honey Waifu

    Any time it crashes. I try to do the 30 second

    press-and-hold-home-power.jpgiphone-5-hard-reset.png

    But then I leave it for 10 mins. And then just on again

    It either loops or comes back.

     

    Do not plug in while in this loop

    ALSO QUITE USEFULL

    ReiBoot

    @ReiBoot


  • by MICMAZIERI,

    MICMAZIERI MICMAZIERI Oct 23, 2014 10:13 AM in response to ZABoy
    Level 1 (1 points)
    Oct 23, 2014 10:13 AM in response to ZABoy

    I starting having the same problem few weeks ago, Took the phone to Genius Bar and nothing. My phone is not working right now and Apple told me that I was out of my warrant only 5 days when it happened.

    I guess no more Apple.

  • by mfromzagreb,

    mfromzagreb mfromzagreb Oct 24, 2014 12:25 AM in response to Mogwai13
    Level 1 (0 points)
    Oct 24, 2014 12:25 AM in response to Mogwai13

    Same problem! iPhone 5s

     

    GSM/4G network die!

     

    Im apple user last 7y, this company DIE the day Steve Jobs die.

     

    at this time my Iphone is in recovery mode... after this I will sell this device!

     

    thank u and good bye Apple iPhone.

  • by sheril_mayantha,

    sheril_mayantha sheril_mayantha Oct 24, 2014 6:35 AM in response to Mogwai13
    Level 1 (0 points)
    Oct 24, 2014 6:35 AM in response to Mogwai13

    Me too guys! i was buy 5s in this week. then i was update to 8.0.2 to 8.1

    it was got same problem! BLUE SCREEN AND REBOOT it. closing applications.!

    Plz Help me!! 

  • by amilli_vanilli,Helpful

    amilli_vanilli amilli_vanilli Oct 24, 2014 11:43 AM in response to Mogwai13
    Level 1 (5 points)
    Oct 24, 2014 11:43 AM in response to Mogwai13

    Had the same problem today with my 5s!

    I tried to connect it to iTunes as suggested - it didn't work. Pressing home and power button at the same time didn't work for me either so I was already thinking about throwing the phone out of the window...but luckily my co-worker knew the solution

     

    Here's what helped: connect the iPhone via USB to your computer, then press home and power button at the same time for 10 seconds. Let go of the power button and press home for another 10 seconds (DFU mode). Your iPhone should now connect to iTunes - if not, unplug the phone and repeat until it works. You should be able to update via iTunes.

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