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by Linc Davis,Oct 22, 2014 11:22 PM in response to people from kaliningrad
Linc Davis
Oct 22, 2014 11:22 PM
in response to people from kaliningrad
Level 10 (208,000 points)
ApplicationsDo you recognize the ID?
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by Linc Davis,Oct 23, 2014 1:25 PM in response to people from kaliningrad
Linc Davis
Oct 23, 2014 1:25 PM
in response to people from kaliningrad
Level 10 (208,000 points)
ApplicationsYou installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File â–¹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.
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Oct 23, 2014 1:49 PM in response to Linc Davisby people from kaliningrad,Thanks,but these are applications that were originally installed on my MacBook. Were they also able ?
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by people from kaliningrad,Oct 23, 2014 1:50 PM in response to people from kaliningrad
people from kaliningrad
Oct 23, 2014 1:50 PM
in response to people from kaliningrad
Level 1 (0 points)
*able to hack
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by Linc Davis,Oct 23, 2014 3:16 PM in response to people from kaliningrad
Linc Davis
Oct 23, 2014 3:16 PM
in response to people from kaliningrad
Level 10 (208,000 points)
ApplicationsDid you buy this computer new, from an authorized dealer?
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Oct 23, 2014 7:42 PM in response to Linc Davisby APD1026,I'm having the same problem. When I click "Update All,' it says:
"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
I bought my MacBook Air yesterday from the Apple Store at my local mall and all of the apps that need to be updated are ones that come pre-installed. I have already updated to OS X Yosemite.
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Oct 23, 2014 11:27 PM in response to Linc Davisby people from kaliningrad,I didn`t have any problems with AppStore before I downloaded Yosemite.-.
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by Linc Davis,Oct 24, 2014 8:26 AM in response to people from kaliningrad
Linc Davis
Oct 24, 2014 8:26 AM
in response to people from kaliningrad
Level 10 (208,000 points)
ApplicationsIf someone else's Apple ID is on the computer, then either you installed a hacked app (possibly with a different name than what's shown in the alerts), or the computer had been used before you got it. Please follow the instructions in my second comment.
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Oct 24, 2014 8:46 AM in response to Linc Davisby APD1026,The only Apple ID on the computer is mine and the computer was purchased brand new at an Apple store. I changed my Apple ID password, using my new computer, re-entered the new password, and the updates started download. Hope this helps everyone.
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by people from kaliningrad,Oct 25, 2014 3:44 AM in response to people from kaliningrad
people from kaliningrad
Oct 25, 2014 3:44 AM
in response to people from kaliningrad
Level 1 (0 points)
APD1026 and Linc Davis,
Thank you very much
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Oct 25, 2014 5:26 AM in response to Linc Davisby people from kaliningrad,I did everything that you said in your second comment. All applications coincided with a list of my purchases.-.
And the person who set up my computer didn`t download apps from the AppStore.