people from kaliningrad

Q: Not my id

When I try to update the app AppStore shows not my apple id.

P.S. when I download the app AppStore shows  my apple id.

Help please:(

MacBook Air, OS X Yosemite (10.10)

Posted on Oct 21, 2014 11:55 PM

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Q: Not my id

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  • by vpower,

    vpower vpower Oct 22, 2014 1:20 AM in response to people from kaliningrad
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    Oct 22, 2014 1:20 AM in response to people from kaliningrad

    I have the same problem :/

  • by Linc Davis,

    Linc Davis Linc Davis Oct 22, 2014 11:22 PM in response to people from kaliningrad
    Level 10 (208,000 points)
    Applications
    Oct 22, 2014 11:22 PM in response to people from kaliningrad

    Do you recognize the ID?

  • by people from kaliningrad,

    people from kaliningrad people from kaliningrad Oct 23, 2014 1:23 PM in response to Linc Davis
    Level 1 (0 points)
    Oct 23, 2014 1:23 PM in response to Linc Davis

    No

  • by Linc Davis,

    Linc Davis Linc Davis Oct 23, 2014 1:25 PM in response to people from kaliningrad
    Level 10 (208,000 points)
    Applications
    Oct 23, 2014 1:25 PM in response to people from kaliningrad

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.

    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.

    1. Triple-click anywhere in the line of text below on this page to select it:

    kMDItemAppStoreHasReceipt=1

    Copy the selected text to the Clipboard by pressing the key combination command-C.

    2. In the Finder, press command-F to open a search window, or select

              File â–¹ Find

    from the menu bar. In the search window, select

              Search: This Mac

    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select

              Other...

    A sheet will drop down. In that sheet, select

              Raw Query

    as the criterion, then click OK or press return.

    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.

    3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.

    4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.

    5. Quit and relaunch the App Store. Test.

    If you find these instructions confusing, ask for an alternative method.

  • by people from kaliningrad,

    people from kaliningrad people from kaliningrad Oct 23, 2014 1:49 PM in response to Linc Davis
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    Oct 23, 2014 1:49 PM in response to Linc Davis

    Thanks,but these are applications that were originally installed on my MacBook. Were they also able ?

  • by people from kaliningrad,

    people from kaliningrad people from kaliningrad Oct 23, 2014 1:50 PM in response to people from kaliningrad
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    Oct 23, 2014 1:50 PM in response to people from kaliningrad

    *able to hack

  • by Linc Davis,

    Linc Davis Linc Davis Oct 23, 2014 3:16 PM in response to people from kaliningrad
    Level 10 (208,000 points)
    Applications
    Oct 23, 2014 3:16 PM in response to people from kaliningrad

    Did you buy this computer new, from an authorized dealer?

  • by APD1026,

    APD1026 APD1026 Oct 23, 2014 7:42 PM in response to Linc Davis
    Level 1 (0 points)
    Oct 23, 2014 7:42 PM in response to Linc Davis

    I'm having the same problem. When I click "Update All,' it says:

     

    "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."

     

    I bought my MacBook Air yesterday from the Apple Store at my local mall and all of the apps that need to be updated are ones that come pre-installed. I have already updated to OS X Yosemite.

  • by people from kaliningrad,

    people from kaliningrad people from kaliningrad Oct 23, 2014 11:14 PM in response to Linc Davis
    Level 1 (0 points)
    Oct 23, 2014 11:14 PM in response to Linc Davis

    Yes.

  • by people from kaliningrad,

    people from kaliningrad people from kaliningrad Oct 23, 2014 11:27 PM in response to Linc Davis
    Level 1 (0 points)
    Oct 23, 2014 11:27 PM in response to Linc Davis

    I didn`t have any problems with AppStore before I downloaded Yosemite.-.

  • by Linc Davis,

    Linc Davis Linc Davis Oct 24, 2014 8:26 AM in response to people from kaliningrad
    Level 10 (208,000 points)
    Applications
    Oct 24, 2014 8:26 AM in response to people from kaliningrad

    If someone else's Apple ID is on the computer, then either you installed a hacked app (possibly with a different name than what's shown in the alerts), or the computer had been used before you got it. Please follow the instructions in my second comment.

  • by APD1026,

    APD1026 APD1026 Oct 24, 2014 8:46 AM in response to Linc Davis
    Level 1 (0 points)
    Oct 24, 2014 8:46 AM in response to Linc Davis

    The only Apple ID on the computer is mine and the computer was purchased brand new at an Apple store. I changed my Apple ID password, using my new computer, re-entered the new password, and the updates started download. Hope this helps everyone.

  • by people from kaliningrad,

    people from kaliningrad people from kaliningrad Oct 25, 2014 3:44 AM in response to people from kaliningrad
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    Oct 25, 2014 3:44 AM in response to people from kaliningrad

    APD1026 and Linc Davis,

    Thank you very much

  • by people from kaliningrad,

    people from kaliningrad people from kaliningrad Oct 25, 2014 5:26 AM in response to Linc Davis
    Level 1 (0 points)
    Oct 25, 2014 5:26 AM in response to Linc Davis

    I did everything that you said in your second comment. All applications coincided with a list of my purchases.-.

    And the person who set up my computer didn`t download apps from the AppStore.

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