thatcat

Q: When recording a slideshow, why does audio stop recording after about 30 seconds even though slides and presentation continues?

I'm doing everything the same and have made many successful slideshow recordings using Keynote, but since updating the Yosemite and then updating Keynote the audio just stops recording after about 30 seconds.

 

The slides keep on changing and recording the video, but after 30 seconds the audio stops recording even though it seems to be registering the sound and the mic is not muted in Keynote.

 

Is there some change or new setting I am not aware of that needs to be altered?

 

Any advice would be helpful as I need to record a lot of presentations.

 

OS X Yosemite version 10.10

Keynote version 6.5

MacBook Pro (Retina, 15-inch, Late 2013)

2.6 GHz Intel Core i7

16 GB 1600 MHz DDR3

Intel Iris Pro 1536 MB

MacBook Pro (Retina, 15-inch, Late 2013), OS X Yosemite (10.10)

Posted on Oct 19, 2014 5:15 PM

Close

Q: When recording a slideshow, why does audio stop recording after about 30 seconds even though slides and presentation continues?

  • All replies
  • Helpful answers

Page 1 Next
  • by Red Viking,

    Red Viking Red Viking Oct 19, 2014 8:24 PM in response to thatcat
    Level 1 (0 points)
    Oct 19, 2014 8:24 PM in response to thatcat

    Same problem. Is there a way to downgrade? I need a resolution FAST!

  • by Red Viking,

    Red Viking Red Viking Oct 19, 2014 10:05 PM in response to thatcat
    Level 1 (0 points)
    Oct 19, 2014 10:05 PM in response to thatcat

    The following repaired this problem for me:

     

    1) Deleted Keynote using Appcleaner

    2) Shutdown computer and waited 30 seconds

    3) Powered up in safe mode (hold shift key on tone and release on progress bar).

    4) Repaired disk permissions (applications\utilities\disk utility)

    5) Restarted OS

    6) Reinstalled Keynote.

  • by Red Viking,

    Red Viking Red Viking Oct 20, 2014 11:34 AM in response to thatcat
    Level 1 (0 points)
    Oct 20, 2014 11:34 AM in response to thatcat

    Sorry, the resolution I posted ended up not working. I've found that the recording works fine until you save the file, then the audio gets clipped at about 30 seconds.

  • by Red Viking,

    Red Viking Red Viking Oct 22, 2014 8:13 AM in response to thatcat
    Level 1 (0 points)
    Oct 22, 2014 8:13 AM in response to thatcat

    There is a bug in Keynote's new single file format in 6.5. If you change the file to the old file format, the audio won't cut off after 30 seconds (the previously recorded audio is all still there, you won't have lost anything!). To do so, click on File > Advanced > Change File Type > Package.

  • by xavitri,

    xavitri xavitri Oct 22, 2014 8:53 AM in response to Red Viking
    Level 1 (0 points)
    Oct 22, 2014 8:53 AM in response to Red Viking

    Thanks. It works! But Apple needs to fix this bug.

  • by mattylb,

    mattylb mattylb Oct 25, 2014 8:09 AM in response to xavitri
    Level 1 (0 points)
    Oct 25, 2014 8:09 AM in response to xavitri

    This is absolutely shocking that Apple have let this happen. I've recorded the same presentation four times and each time it failed, wasting three hours of my weekend. Apple should never have let this update out of the box; they should be embarrassed.

  • by Red Viking,

    Red Viking Red Viking Oct 25, 2014 8:21 AM in response to mattylb
    Level 1 (0 points)
    Oct 25, 2014 8:21 AM in response to mattylb

    I understand your point. But, at the very least do recognize that you haven't actually lost the audio. If you have any of your previous recordings, then just change the file type and the audio will be there.

  • by mattylb,

    mattylb mattylb Oct 25, 2014 8:31 AM in response to Red Viking
    Level 1 (0 points)
    Oct 25, 2014 8:31 AM in response to Red Viking

    Huge thanks for this. Although I've just tried it, and when I go to 'advanced' the 'change file type' option is greyed out and I can't click on it!

     

    Any suggestions as to why this might be the case would be appreciated.

  • by mattylb,

    mattylb mattylb Oct 25, 2014 9:13 AM in response to mattylb
    Level 1 (0 points)
    Oct 25, 2014 9:13 AM in response to mattylb

    Easy solution: copy Keynote 6.2.2. from girlfriend's computer, delete 6.5 from mine, paste.

  • by Gary Scotland,

    Gary Scotland Gary Scotland Oct 25, 2014 12:44 PM in response to mattylb
    Level 6 (14,417 points)
    Desktops
    Oct 25, 2014 12:44 PM in response to mattylb

    Keynote 6.2.2. from girlfriend's computer, delete 6.5 from mine, paste.

     

     

    I can't imagine this will work as the the application is tied into a specific computer and user ID to prevent unauthorised use of single use applications. Copying over has not worked with previous versions of Keynote.

  • by mattylb,

    mattylb mattylb Oct 25, 2014 1:47 PM in response to Gary Scotland
    Level 1 (0 points)
    Oct 25, 2014 1:47 PM in response to Gary Scotland
    I can't imagine this will work as the the application is tied into a specific computer and user ID to prevent unauthorised use of single use applications. Copying over has not worked with previous versions of Keynote.

     

    It worked for me. I guess it could be because we bought our Macs together and have home sharing or something. Either way, I'm running Yosemite but with Keynote 6.2.2. and not updating again until Apple do something about this bug.

  • by Gary Scotland,

    Gary Scotland Gary Scotland Oct 26, 2014 2:59 AM in response to mattylb
    Level 6 (14,417 points)
    Desktops
    Oct 26, 2014 2:59 AM in response to mattylb

    Home sharing will allow that.

     

    You can try a reset of Keynote by deleting from the Applications folder, empty trash and re-install from Mac App Store.

  • by esrose,

    esrose esrose Oct 26, 2014 9:01 AM in response to Red Viking
    Level 1 (0 points)
    Oct 26, 2014 9:01 AM in response to Red Viking

    Hi,

    So after you changed the file type to package, you just exported as a quicktime file again and it held all the sound components?

  • by Red Viking,

    Red Viking Red Viking Oct 26, 2014 9:11 AM in response to esrose
    Level 1 (0 points)
    Oct 26, 2014 9:11 AM in response to esrose

    Yes. With the file type of Single File, the audio cut off (within Keynote as well as within exported QuickTimes) at 30 seconds. Changing the file type ON THE SAME KEYNOTE FILE to Package resulted in the audio playing fully. The audio component is obviously still contained within the file, but it simply doesn't get played with the file type set to Single File.

Page 1 Next