wowemail

Q: can not register my card details

I have setup my apple id but when trying to enter my card details for iTunes it says that my details are incorrect however they are not.

this is my first time using iTunes so if anyone could help that would be amazing

 

Many thanks

iPhone 4

Posted on Oct 25, 2014 11:33 AM

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Q: can not register my card details

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  • by alex_h1,

    alex_h1 alex_h1 Oct 28, 2014 8:51 AM in response to wowemail
    Community Specialists
    Oct 28, 2014 8:51 AM in response to wowemail

    Hello wowemail,

     

    Thanks for using Apple Support Communities.

     

    The payment information you input into iTunes needs to match exactly what is on file with your financial instituation.  If any part of your payment information differs, your payment type will be declined.

     

    If your payment method was declined, update your billing information. You might need to use a different payment method. When you update your billing information, remember to check these things:

    • Make sure your name and address match the information on file with your financial institution.
    • Use a payment account that's in good standing.

    If there's a problem with a previous purchase, you'll see a message when you sign in to the store or try to make a purchase.

     

    Pay an unpaid balance in the iTunes Store

     

    Take care,

    Alex H.