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Helpful answers
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Oct 28, 2014 8:51 AM in response to wowemailby alex_h1,Hello wowemail,
Thanks for using Apple Support Communities.
The payment information you input into iTunes needs to match exactly what is on file with your financial instituation. If any part of your payment information differs, your payment type will be declined.
If your payment method was declined, update your billing information. You might need to use a different payment method. When you update your billing information, remember to check these things:
- Make sure your name and address match the information on file with your financial institution.
- Use a payment account that's in good standing.
If there's a problem with a previous purchase, you'll see a message when you sign in to the store or try to make a purchase.
Pay an unpaid balance in the iTunes Store
Take care,
Alex H.
