escrge1843

Q: iPad Air 2 WiFi Issues

I'm having WiFi connectivity issues on my new iPad Air 2 (WiFi only). I'm having to turn WiFi off and on to reset my connection. Restarting and restoring hasn't fixed the issue.

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Posted on Oct 24, 2014 7:42 PM

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Q: iPad Air 2 WiFi Issues

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  • by shafahme,

    shafahme shafahme Oct 26, 2014 8:31 AM in response to escrge1843
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    Oct 26, 2014 8:31 AM in response to escrge1843

    I too have noticed the issue. Using iPad Air 2 128 gb, no other devices connected to the sAmerica wifi are having wifi issues, so figured it's the iPad. Glad to hear I'm not the only one. Seems to be happening when the screen is locked then unlocked. A simple swipe up to turn off the wifi then back on fixes the issue but just makes for a slight inconvenience. Hoping for a software update soon.

  • by Prowlus,

    Prowlus Prowlus Oct 26, 2014 8:43 AM in response to shafahme
    Level 1 (15 points)
    Oct 26, 2014 8:43 AM in response to shafahme

    So its not just my one there . Does your wifi drop off everytime you access an app like angry birds? Mine keeps dropping everytime I access an app that needs internet to run making my tablet useless ( ipad air 2 wifi cell 64 )

  • by fboss,

    fboss fboss Oct 26, 2014 8:45 AM in response to as41
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    Oct 26, 2014 8:45 AM in response to as41

    +1

    exactly the same issue here, on 2.4 and 5 ghz. Wifi never works after a short period of time in standby. Very annoying.

  • by Briansyddall,

    Briansyddall Briansyddall Oct 26, 2014 8:48 AM in response to escrge1843
    Level 6 (9,255 points)
    Apple Watch
    Oct 26, 2014 8:48 AM in response to escrge1843

    Go to Settings on ipad Reset Network settings After Reset you need to enter your Router wireless key Also turn your router off for 30 seconds Also an option for later on Webb site for your Router make check for Firmware update. Cheers Brian

  • by fboss,

    fboss fboss Oct 26, 2014 8:56 AM in response to Briansyddall
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    Oct 26, 2014 8:56 AM in response to Briansyddall

    >> Go to Settings on ipad Reset Network settings

    Doesn't work for me, I tried everything I could (except the factory reset), the issue is still there. my router is already updated with the latest firmware and all my other devices work fine on the same wifi network. 

    My router is a Linksys E4200 v2 .

  • by tom_eastcoast,

    tom_eastcoast tom_eastcoast Oct 26, 2014 9:03 AM in response to fboss
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    Oct 26, 2014 9:03 AM in response to fboss

    Is this a iPad Air 2  hardware problem or iOS software version problem?

  • by Chris Arnold,

    Chris Arnold Chris Arnold Oct 26, 2014 12:04 PM in response to fboss
    Level 1 (0 points)
    Oct 26, 2014 12:04 PM in response to fboss

    My issues seem to only be at home where I have a Linksys EA4500 as my router. At my office I have a DLink router and have no issue at all. Now Im curious if it's a Linksys/Apple issue.

  • by Tim Whitfield,

    Tim Whitfield Tim Whitfield Oct 26, 2014 12:16 PM in response to Chris Arnold
    Level 1 (10 points)
    Oct 26, 2014 12:16 PM in response to Chris Arnold

    I'm having wifi problems as well. New iPad Air 2 wifi only, 64gig. I'm using a Apple AirPort Extreme 5th ten and while I'm not having the wifi drop my throughput  speeds are awful. It just can't sustain the stream. Also for me, Safari is a mess. Sometimes when I'm going to a webpage, I'll see the  progress bar complete but no webpage. A SWIPE UP and the webpage appears from the bottom as though the webpage is hidden - Safari top section is always visible just the webpage contents.

     

    For those that are seeing no data from webpages, try swiping up and see if the webpage appears.

  • by tom_eastcoast,

    tom_eastcoast tom_eastcoast Oct 26, 2014 12:25 PM in response to Chris Arnold
    Level 1 (0 points)
    Oct 26, 2014 12:25 PM in response to Chris Arnold


    Try setting your home Linksys EA4500 router to a/b/g/n and 2.4GHz speed and report back if that helps. Try your router without the ac on it and see if that helps

  • by Chris Arnold,

    Chris Arnold Chris Arnold Oct 26, 2014 12:30 PM in response to tom_eastcoast
    Level 1 (0 points)
    Oct 26, 2014 12:30 PM in response to tom_eastcoast

    Okay I turned 5GHz off. Network mode was set to 'mixed' otherwise I can set it to b/g only, g only or b only. I'll let you know if it drops.

  • by Levin Wong,

    Levin Wong Levin Wong Oct 26, 2014 12:38 PM in response to escrge1843
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    Oct 26, 2014 12:38 PM in response to escrge1843

    Same here, I wonder if it happens to all other iPad Air 2 units as well rather than a small portion..

  • by tom_eastcoast,

    tom_eastcoast tom_eastcoast Oct 26, 2014 12:41 PM in response to Chris Arnold
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    Oct 26, 2014 12:41 PM in response to Chris Arnold


    Try it with b/g only and if that works then set router to n only and see if that works.

  • by Chris Arnold,

    Chris Arnold Chris Arnold Oct 26, 2014 1:39 PM in response to tom_eastcoast
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    Oct 26, 2014 1:39 PM in response to tom_eastcoast

    Unfortunately there isn't an 'n only' mode. It hasn't dropped in the last hour, however my speed has gone from around 35 MBps to now about 8 MBps only my iPad. iPhone, PC, and MacBook are all fine 

  • by bmilla76,

    bmilla76 bmilla76 Oct 26, 2014 1:45 PM in response to escrge1843
    Level 1 (0 points)
    Oct 26, 2014 1:45 PM in response to escrge1843

    Same problem.  iPad Air 2 wifi 64GB.  Connects to wifi works OK for a few minutes than the download speed drops very low.  The upload seems to stay consistent.  I've followed all the tips of resetting network, etc.  It doesn't help.  The only solution is to turnoff wifi and turn it back on.  I've only had the new iPad for 3 days and beginning to hate it.  Seriously considering going back to my iPad3 until Apple gets a fix for this.

  • by Ceejay28,

    Ceejay28 Ceejay28 Oct 26, 2014 1:46 PM in response to Chris Arnold
    Level 1 (15 points)
    Oct 26, 2014 1:46 PM in response to Chris Arnold

    Having big issues with 802.11ac connection on my ISP router (UK BT Homehub 5).

     

    On 5GHz band the Air 2 is only reported by my router as connecting at 130Mbps when the router is set to 802.11ac mode, but 300Mbps when connected with the router set to 802.11n.

     

    THroughput is stuck at 30Mbps on speed tests.

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