O00Dany00O

Q: Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

Hello everyone,

 

I've a problem on my MacBook Pro with Retina Display 13" (late 2013).

I've always used it plugged with an external monitor (I love double screen), magic mouse and bluetooth keyboard. On Mavericks everything was perfect with this setup.

Yesterday I installed OSX Yosemite and I've found a boring problem: my Magic Mouse and my Bluetooth Keyboard have a 0.5 second of latency, lag. This happen when the Macbook is not plugged with battery charger. When he is on charge, the problem don't exist.

 

I noticed this bug also on the public beta of this summer and submit the feedback.

I hoped that they fixed this before release but the bug is still here.

 

How can i solve this boring problem?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 18, 2014 7:03 AM

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Q: Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

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  • by taris3,

    taris3 taris3 Oct 26, 2014 9:07 AM in response to blahblahblah0123456
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    Oct 26, 2014 9:07 AM in response to blahblahblah0123456

    Don't forget your bluetooth antenna may be on your display near the webcam. If you hold down the option key while selecting the bluetooth menu from the top right, you will be able to see the RSSI (received signal strength indication) value.  When my mouse is within an inch of my mini my RSSI value is  -68dBm (decibel-milliwatts). As I move away a few inches until it becomes jerky, it drops to -86dBm. A general indicator is 0 to -60 (good), -61 to -70 (ok), -71 to -90 (poor), less than -90 (really really bad). I am not saying that the low power ratio is the problem here for everyone, but it is definitely very bad for me...

  • by nex86,

    nex86 nex86 Oct 26, 2014 10:31 AM in response to O00Dany00O
    Level 1 (0 points)
    Oct 26, 2014 10:31 AM in response to O00Dany00O

    Just a quick heads up, a 2.4Ghz Wifi connection can interrupt Bluetooth, so use 5Ghz if you can.

  • by Mark808,

    Mark808 Mark808 Oct 26, 2014 9:37 PM in response to taris3
    Level 1 (0 points)
    Oct 26, 2014 9:37 PM in response to taris3

    Hi taris3

    distance doesn't make a difference for me but the bluetooth issue disconnected my wifi, I had to switch off my wifi and back on to get a wifi connection again.

    I did reset my PRAN memory but this did not resolve the issue. A day later the issue spontaneously resolved itself.

     

    I switched from windows to Apple products 10 years ago but now I am becoming concerned about the reliability of Apple hardware/software. I feel they are chasing after profit more than maintaining quality...... something that would make Steve turn in his grave, hope Tim reads this.... probably not ;-)

  • by Dave Hawkins1,

    Dave Hawkins1 Dave Hawkins1 Oct 27, 2014 10:23 AM in response to O00Dany00O
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    Oct 27, 2014 10:23 AM in response to O00Dany00O

    Following up on impact of WiFi:

     

    Running iStumbler to monitor my mouse Bluetooth signal strength, I notice significant signal reduction when turning on WiFi, with recovery of strength immediately when WiFi turned off.  See attached listing; the two times I turned on WiFi are at 10:02 and 10:09. Mouse response was erratic at lower signal strength.

     

    2.5 GHz band was being used.

     

    dave

    iStumbler - Bluetooth.png

  • by skekedudu,

    skekedudu skekedudu Oct 27, 2014 10:36 AM in response to edesdan
    Level 1 (0 points)
    Oct 27, 2014 10:36 AM in response to edesdan

    same here.. exact same problem... very disappointing and frustrating. i hope apple has a solution ASAP!!!. and im in kenya no support here whatsoever... only sales. after sales you're on your own. its a petty how apple gives out authorised dealers in kenya, and they dont even give the back up. but dont worry im going to put an article in the papers soon....

  • by taris3,

    taris3 taris3 Oct 27, 2014 10:50 AM in response to Dave Hawkins1
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    Oct 27, 2014 10:50 AM in response to Dave Hawkins1

    Yep brilliant guys. Confirmed exactly the same behaviour. Signal strength degrades significantly the further I am away from my mini. However, once wifi is off (2.4GHz) the bluetooth signal strength is definitely back to normal and the mouse works fine. So now we know why, how do we fix it?

  • by blahblahblah0123456,

    blahblahblah0123456 blahblahblah0123456 Oct 27, 2014 10:55 AM in response to taris3
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    Oct 27, 2014 10:55 AM in response to taris3

    For me, my bluetooth speakers work fine using this sequence:

     

    1. turn off wifi
    2. connect bluetooth speaker
    3. wait for it to connect (takes same length of time as for Mavericks)
    4. switch wifi back on
    5. then speaker works fine - very occasionally the music sounds garbled, but mostly okay - and doesn't disconnect when switching wifi back on

     

    if I don't switch off wifi then no matter how close the BT device is to the computer, it doesn't connect

     

    I don't use the magic mouse or bluetooth keyboard so can't speak to the success of this approach for those devices

  • by morpork,

    morpork morpork Oct 27, 2014 12:15 PM in response to blahblahblah0123456
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    Oct 27, 2014 12:15 PM in response to blahblahblah0123456
  • by MRijken,

    MRijken MRijken Oct 27, 2014 3:33 PM in response to O00Dany00O
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    Oct 27, 2014 3:33 PM in response to O00Dany00O

    Hi, the solution is quite easy.  go to system tools, go to Bluetooth, switch off and switch on, your Apple Magic mouse should now be connected, it worked for me! Enjoy Yosemite and your mouse!

    Martin, Oslo, Norway

  • by Mark808,

    Mark808 Mark808 Oct 27, 2014 3:37 PM in response to MRijken
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    Oct 27, 2014 3:37 PM in response to MRijken

    didn't work for me

  • by akanoah,

    akanoah akanoah Oct 27, 2014 8:03 PM in response to O00Dany00O
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    Oct 27, 2014 8:03 PM in response to O00Dany00O

    Im also unable to pair my bluetooth mouse with my macbook pro, ever since i installed yosemite. Has apple acknowledge the issue??

  • by akanoah,

    akanoah akanoah Oct 27, 2014 8:06 PM in response to MRijken
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    Oct 27, 2014 8:06 PM in response to MRijken

    I tried this and after my second attempt at it, it worked.

  • by akanoah,

    akanoah akanoah Oct 27, 2014 8:31 PM in response to akanoah
    Level 1 (0 points)
    Oct 27, 2014 8:31 PM in response to akanoah

    spoke to soon, connection dropped again

  • by taris3,

    taris3 taris3 Oct 27, 2014 9:54 PM in response to akanoah
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    Oct 27, 2014 9:54 PM in response to akanoah

    kill ur wifi and try again

  • by akanoah,

    akanoah akanoah Oct 27, 2014 11:09 PM in response to taris3
    Level 1 (0 points)
    Oct 27, 2014 11:09 PM in response to taris3

    I Tried that, and it did work! I didn't stay on  long though... we'll see 2morrow

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