HT201510: Setting up Time Capsule for the first time

Learn about Setting up Time Capsule for the first time

aj1710

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Q: scan cannot find time capsule for new set up

I have connected airport time capsule with ethernet cable direct to the computer, but the scan for the new time capsule comes up with nothing.

Can anyone suggest a way to scan manually when manual scan button is greyed out.

Thanks

Mac Book Pro OS X 10.6.4, Mac OS X (10.6.4)

Posted on Oct 28, 2014 4:03 AM

I have this question too

Q: scan cannot find time capsule for new set up

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by Bob Timmons,

Bob Timmons Oct 28, 2014 7:42 AM in response to aj1710
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Oct 28, 2014 7:42 AM in response to aj1710

Are you still using OS X (10.6.4) on your MacBook Pro, as your tagline suggests?
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by aj1710,

aj1710 Oct 28, 2014 4:31 PM in response to Bob Timmons
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Oct 28, 2014 4:31 PM in response to Bob Timmons

Hi,

I am using 10.6.8. I have run software update and it is saying my software is up to date.

Thanks
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by Bob Timmons,

Bob Timmons Oct 28, 2014 4:41 PM in response to aj1710
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Oct 28, 2014 4:41 PM in response to aj1710
Unfortunately, if you check the Specification page for the System Requirements for the new Time Capsule, it reads like this:

Setup and Administration
iPhone, iPad, or iPod touch with iOS 6 or later and AirPort Utility 1.3
or
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3

http://www.apple.com/airport-time-capsule/specs/

So, if you have a new Time Capsule, you will not be able to use 10.6.8 to set it up and administer it.

If you have an iPhone or iPad handy, that could be used to set up the new Time Capsule.

If not, then you will need to upgrade your Mac to at least Lion (10.7.5) or higher.
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by aj1710,

aj1710 Oct 28, 2014 5:33 PM in response to Bob Timmons
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Oct 28, 2014 5:33 PM in response to Bob Timmons

Thanks Bob,

That helps, Can I please ask you then if you don't mind how I upgrade to 10.7.5?

Regards
A
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by Bob Timmons,

Bob Timmons Oct 28, 2014 5:37 PM in response to aj1710
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Oct 28, 2014 5:37 PM in response to aj1710

http://store.apple.com/us/product/D6106Z/A/os-x-lion
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by aj1710,

aj1710 Oct 28, 2014 5:40 PM in response to Bob Timmons
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Oct 28, 2014 5:40 PM in response to Bob Timmons

Thank you.
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by aj1710,

aj1710 Nov 15, 2014 5:07 PM in response to aj1710
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Nov 15, 2014 5:07 PM in response to aj1710

Hi Bob,

I have upgraded to 10.7.5. and have sorted out my internet connection issue from before. But now when I plug in and try and connect the capsule in airport utility, is will not find the device. It has a message saying "no configured airport base stations have been found. Airport will continue searching"

Any idea what I might still be doing wrong?

Thanks
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by Bob Timmons,

Bob Timmons Nov 16, 2014 8:50 AM in response to aj1710
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Nov 16, 2014 8:50 AM in response to aj1710

When you open AirPort Utility, click on the Other WiFi Devices tab
Then, click on Time Capsule

That will start the setup utility and guide you through
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