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Q: This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancel ... This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled? more
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Oct 30, 2014 3:17 PM in response to james3517by Old Toad,Did you purchase your Mac used or ever use another Apple ID? If not you'll have to contact the App Store support personnel via this website: http://www.apple.com/support/mac/app-store/