Cattleya17

Q: why does my iPad Air 2 make loud pop noise randomly, when touching the screen, closing smart case cover, placing cursor in input text field?

I hear a loud pop sound occurs randomly during using iPad Air 2.

Some examples when I heard pop sound.

1.  Closing the smart case cover.  Unit is connected to AC adapter.

2.  Touch on screen

3.  Touch on input text field In browser.

It makes me worry that I have defective unit.

Has any users experienced same thing?

iPad Air, iOS 8.1

Posted on Oct 25, 2014 11:06 AM

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Q: why does my iPad Air 2 make loud pop noise randomly, when touching the screen, closing smart case cover, placing cursor in input t ... more

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  • by thiswateredone,

    thiswateredone thiswateredone Oct 25, 2014 2:25 PM in response to Cattleya17
    Level 1 (10 points)
    Oct 25, 2014 2:25 PM in response to Cattleya17

    I got a pop sound as well thru the speakers.  I was surfing on a bit coin site and it popped.  That was the first day I had it, and it's been fine since.  i did also get some crackling from the speakers trying the audio message feature in iMessage

     

    Requested an exhange online. 

  • by Cattleya17,

    Cattleya17 Cattleya17 Oct 25, 2014 10:58 PM in response to thiswateredone
    Level 1 (0 points)
    Oct 25, 2014 10:58 PM in response to thiswateredone

    I've returned and exchanged for a new one today.  I will know in couple days if the new unit is alright.  I experienced pop noises on first unit eight times for just one day of usage (8 hrs), which indicated me some kind of hardware issue.  I hope it was just a bad unit I got, not a design or known issue.

  • by Briansyddall,

    Briansyddall Briansyddall Oct 26, 2014 12:37 AM in response to Cattleya17
    Level 6 (8,823 points)
    Apple Watch
    Oct 26, 2014 12:37 AM in response to Cattleya17

    Any problems Return iPad for replacement we spend a lot of money on Apple if it's not 100% Return it sooner than later. Got my iPad Aiir 2 yesterday should have looked at bottom of box asked for silver when I opened the box It was slate gray but I am keeping this one no strange noises coming from this one. John Lewis the store I buy all Apple stuff from give a 2 year warranty anyway. B sydd

  • by Drew609,

    Drew609 Drew609 Oct 26, 2014 8:46 PM in response to Cattleya17
    Level 1 (0 points)
    Oct 26, 2014 8:46 PM in response to Cattleya17

    Could you update us on the status of your replacement iPad? I'd be curious to know if it still pops.

  • by Johndevere,

    Johndevere Johndevere Oct 28, 2014 4:30 PM in response to Cattleya17
    Level 1 (0 points)
    Oct 28, 2014 4:30 PM in response to Cattleya17

    TThere are two more threads on this topic... Just so you know, you're not just hearing things!

    iPad air 2 pop noise

    Why does my ipad air 2 make a loud "pop" sound every few hours?

  • by Johndevere,

    Johndevere Johndevere Oct 28, 2014 4:42 PM in response to Cattleya17
    Level 1 (0 points)
    Oct 28, 2014 4:42 PM in response to Cattleya17

    PPosting was duplicated.. Ignore this

  • by Cattleya17,

    Cattleya17 Cattleya17 Oct 28, 2014 4:38 PM in response to Cattleya17
    Level 1 (0 points)
    Oct 28, 2014 4:38 PM in response to Cattleya17

    After my replacement, new unit seems OK now.  I haven't heard any pop sounds yet.  so far so good.  It seems that certain batches out there might have some bad components inside the unit. If you hear this type of noise, do not hesitate, get exchange for a new one.  And if it is possible, please help other users by adding your problem/experience to this post.  I will keep checking. I have 8 more days for full refund if pop noises still there.

  • by Danggas,

    Danggas Danggas Oct 28, 2014 5:53 PM in response to Cattleya17
    Level 1 (0 points)
    Oct 28, 2014 5:53 PM in response to Cattleya17

    My iPad air two was doing the same thing. I had it replaced because of the screen clicking and my replacement does the popping sound as well. I'm guessing it is a software bug.

  • by Cattleya17,

    Cattleya17 Cattleya17 Oct 29, 2014 7:14 AM in response to Cattleya17
    Level 1 (0 points)
    Oct 29, 2014 7:14 AM in response to Cattleya17

    i just heard the first pop sound on new unit after 3 days.  Unit was connected to AC overnight for charging.  Next morning I resumed unit.  Using Notes app for typing and also SafarI for browsing information. No problem for 5 minutes. Suddenly, a loud pop noise occurred when placing cursor in input text box.  Unit was still connected to AC.  Battery meter indicated full charge. Volume at mid level.  All other settings were at default. My Air first generation never has this kind of issue using ios 8.1.  It seems like HW problem of Air 2 in my opinion. From my observations on my unit, it pops when it is connecting to AC apdater and operating unit at same time.  I am going to return this unit.  It is expensive to keep when I am uncertain it can be fixed.  Mine is 128gb.

  • by Johndevere,

    Johndevere Johndevere Oct 29, 2014 7:20 AM in response to Cattleya17
    Level 1 (0 points)
    Oct 29, 2014 7:20 AM in response to Cattleya17

    SOme others have also gotten replacements with the same results. Thank you for the update!

  • by Danggas,

    Danggas Danggas Oct 29, 2014 12:36 PM in response to Johndevere
    Level 1 (0 points)
    Oct 29, 2014 12:36 PM in response to Johndevere

    I Wonder if this is somthing that would fix itself with a fresh restore and start as new iPad and not load backup. Anyone have this problem on a new iPad that has not had backup loaded. I've read on forums of people having this issue on the iPad 4 as well.

  • by Please Save Archer iTunes,

    Please Save Archer iTunes Please Save Archer iTunes Oct 29, 2014 7:46 PM in response to Danggas
    Level 1 (0 points)
    Oct 29, 2014 7:46 PM in response to Danggas

    Sadly, a fresh restore doesn't seem to help either. I had the store totally nuke it (no backup), and set it up again only to have the same random popping sounds when typing out messages and occasionally when putting the iPad to sleep. This is pretty frustrating since it's not necessarily something that stands out in a noisy Apple Store, and I'm not getting any distortion when I play music (yet...enough pops and those tiny speakers might start getting distorted, and I'm not putting up with that on a brand new iPad!

     

    To be fair though, the guy took about a paragraph of notes, so the problem is not only documented, but they will likely not put up a fight if I go back to swap it out tomorrow.

  • by mainepete,

    mainepete mainepete Oct 29, 2014 8:08 PM in response to Cattleya17
    Level 1 (13 points)
    Apple TV
    Oct 29, 2014 8:08 PM in response to Cattleya17

    I'm getting the same sound a couple to a few times a day. I have also noticed same thing on my iPhone 6. I'm thinking it is an ios 8.1 issue.

  • by Danggas,

    Danggas Danggas Oct 30, 2014 7:42 PM in response to Please Save Archer iTunes
    Level 1 (0 points)
    Oct 30, 2014 7:42 PM in response to Please Save Archer iTunes

    anyone have any new info to share? Wonder if all ipad air 2 will have this until they fix the bug with an update. I dont want to risk doing an exchange unless I know for sure its a hardware problem.

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