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Helpful answers
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Oct 29, 2014 3:58 PM in response to ic7091by razmee209,Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
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Oct 30, 2014 5:10 AM in response to razmee209by ic7091,Did all those steps on the apple website. still wont work. it restores to aboout 70% then it says ''This iphone cannot be restored and unknown error has occurred (error 2)
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Mar 16, 2016 9:31 PM in response to ic7091by hthaaa,I'm having the same problem. My itunes window jumps while the process is almost done (apple icon with status bar ongoing) and shows me the same message. And I've already tried to turn off my firewall off, tried to enter the DFU mode... Nothing really works.