Golborneman

Q: Ipad freezes after ios8 update

Can anybody help me I have had so many problems since I updated my Apple products ipad & phones , have carried out the last update to 8.1 this has sorted most problems but im still having problems when typing, if I try to make a correction the screen freezes and the only way to resolve is to end the application , that means I lose all my work . I have reset ipad on several occasions and only have apple key pad .  Just don't understand what's going on at Apple .

iPad 2, iOS 8

Posted on Oct 29, 2014 2:03 PM

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Q: Ipad freezes after ios8 update

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  • by Star Traveler,

    Star Traveler Star Traveler Oct 29, 2014 2:31 PM in response to Golborneman
    Level 4 (1,612 points)
    Apple TV
    Oct 29, 2014 2:31 PM in response to Golborneman

    You might try resetting your iPad 2 to its factory default condition, by using iTunes ... AND ... not restoring your backup just yet. Test it out in factory fresh condition, to see if everything is working okay. Then after you verify it, see what happens when you restore it with your own data. Some people have found problems with their own data, that has caused problems, and some apps, too. So, if that turns out to be the case that it works okay without your data, and then it isn't working with your data ... then you know the problem resides somewhere in your data. Maybe it's an app, as some have reported.

     

    But, in the following links, it tells you about doing your backups, and then the last link tells about how to reset to factory default using your iTunes program. And again, do so without restoring your backups just yet.

     

    Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)

    https://support.apple.com/kb/HT5262

     

    Back up and Restore your iOS Device with iCloud or iTunes

    http://support.apple.com/kb/ht1766

     

    iTunes: About iOS Backups

    http://support.apple.com/kb/ht4946

     

    Create and Delete iPhone, iPad and iPod Touch Backups in iTunes

    http://support.apple.com/kb/ht4946

     

    iOS: Troubleshooting Encrypted Backups

    http://support.apple.com/kb/TS5162

     

    Use iTunes to Restore your iOS Device to Factory Settings

    http://support.apple.com/kb/ht1414

  • by Golborneman,

    Golborneman Golborneman Oct 30, 2014 7:11 AM in response to Star Traveler
    Level 1 (0 points)
    Oct 30, 2014 7:11 AM in response to Star Traveler

    Thank you for your reply have tried all points mentioned , still have problem this only acured when I updated to ios 8 , have not updated any app , all was working fine upto ios update then its all gone wrong . Very very disappointed with Apple to allow things like this to happen ,

  • by Star Traveler,

    Star Traveler Star Traveler Oct 30, 2014 7:29 AM in response to Golborneman
    Level 4 (1,612 points)
    Apple TV
    Oct 30, 2014 7:29 AM in response to Golborneman

    Okay, then a few questions. Was the reset back to a clean machine with everything erased on it done with the device itself or was it done with the iTunes program. It can be erased those two different ways, so that's why I ask.

     

    And then, when there was none of your data or your apps on it, did it run okay, or were there some problems? And if there were problems when running without your data on there, what were those specific problems?