HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch
Learn about Get help with hardware features on your iPhone, iPad, and iPod touch
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Helpful answers
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Mar 21, 2014 6:47 PM in response to gmstoogeby diesel vdub,Thanks for sharing.
Take the device to Apple for evaluation.
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Oct 30, 2014 1:39 PM in response to gmstoogeby ccphoto123,Try restarting your device. If that doesn't work, take it to an Apple store. If it is less than a year old and just stopped working, they will replace it for free (be sure to back it up to iTunes first). If you dropped it, you will have to pay because Apple will not replace a device due to "Human Error." If it is more than a year old, you will either have to pay to get it fixed, or have to pay to get it replaced.