HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

Learn about Get help with hardware features on your iPhone, iPad, and iPod touch
gmstooge

Q: my volume down button wont work

my volume down button wont work

iPhone 5, iOS 7.1

Posted on Mar 21, 2014 4:33 PM

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Q: my volume down button wont work

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  • by diesel vdub,

    diesel vdub diesel vdub Mar 21, 2014 6:47 PM in response to gmstooge
    Level 7 (22,030 points)
    Mar 21, 2014 6:47 PM in response to gmstooge

    Thanks for sharing.

    Take the device to Apple for evaluation.

  • by ccphoto123,

    ccphoto123 ccphoto123 Oct 30, 2014 1:39 PM in response to gmstooge
    Level 1 (0 points)
    Oct 30, 2014 1:39 PM in response to gmstooge

    Try restarting your device. If that doesn't work, take it to an Apple store. If it is less than a year old and just stopped working, they will replace it for free (be sure to back it up to iTunes first). If you dropped it, you will have to pay because Apple will not replace a device due to "Human Error." If it is more than a year old, you will either have to pay to get it fixed, or have to pay to get it replaced.