HT6337: Connect your iPhone, iPad, iPod touch, and Mac using Continuity

Learn about Connect your iPhone, iPad, iPod touch, and Mac using Continuity
LoreZyra
Level 1 (5 points)
Apple TV

Q: HandOff feature does NOT work

HandOff feature does NOT work on my iPhone6 and iPad Air.

 

I have the latest updates (iOS 8.1) installed and my MBP is on Yosemite 10.10...

I have my iPad Air, iPhone6, and MBP on the same network.

And, I have bluetooth enabled.

Yet, I don't see the handOff icon appear on any of my mobile devices...

 

Am I missing something??

 

Does setting a password on all my devices affect this feature?

iPad Air Wi-Fi, Cellular, iOS 7.1.2

Posted on Oct 27, 2014 8:02 PM

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LoreZyra

Q: HandOff feature does NOT work

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  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Oct 30, 2014 1:56 PM in response to LoreZyra
    Community Specialists
    Oct 30, 2014 1:56 PM in response to LoreZyra

    Hello LoreZyra,

     

    Thanks for using Apple Support Communities.

     

    To get Handoff working between your devices, please take a look at the article below for settings needed to be configured on your devices.

     

    Check your settings

    Check the following settings on your iPhone, iPad, or iPod touch:

    • Go to Settings > Wi-Fi and turn on Wi-Fi if necessary.
    • Make sure your iOS devices are connected to the same Wi-Fi network by going to Settings > Wi-Fi and comparing the name of the network each is on.
    • Go to Settings > Bluetooth and turn on Bluetooth if necessary.
    • Go to Settings > General > Handoff & Suggested Apps and make sure Handoff is on.
    • Go to Settings > Phone. If you seeWi-Fi Calling, turn it off.

    Check the following settings on your Mac:

    • Go to the Wi-Fi icon at the top of your screen and turn on Wi-Fi if necessary.
    • Make sure your Mac and iOS devices are connected to the same Wi-Fi network. Go to Settings > Wi-Fi on your iOS device and compare the name of the network with the Wi-Fi network on your Mac.
    • Go to the Bluetooth icon at the top of your screen and turn on Bluetooth if necessary.
    • In System Preferences > General, select “Allow Handoff between this Mac and your iCloud devices.” If you don't see this setting, your Mac may not support Handoff.
    • Open the FaceTime app, go to FaceTime > Preferences and turn on “iPhone Cellular Calls.”
    • Go to System Preferences, and sign out and then sign in again to your iCloud account.

     

    Get help using Continuity with iOS 8 and OS X Yosemite

     

    Take care,

    Alex H.