Gaylene1949

Q: I have 2 people in my contacts that I'm unable to text. The SEND button does not respond

I Have 2 contacts that I'm unable to text to. The SEND button does not respond. Other contacts will send message.

iPad Mini

Posted on Oct 29, 2014 11:38 AM

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Q: I have 2 people in my contacts that I'm unable to text. The SEND button does not respond

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  • by Nubz N.,

    Nubz N. Nubz N. Nov 1, 2014 11:58 AM in response to Gaylene1949
    Community Hosts
    Nov 1, 2014 11:58 AM in response to Gaylene1949

    Hi Gaylene1949,

     

    So the issue is isolated to two contacts only.

     

    There are a couple sections in this article for troubleshooting contact specific issues.

     

    iOS: Troubleshooting Messages

    If you still can't send or receive an iMessage, follow these steps

     

    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Make sure that the contact you're trying to send a message to is registered with iMessage.
    3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.

    and

    If you still can't send or receive SMS, follow these steps

     

    1. Make sure that the contact who's trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Make sure that you're using the area code with the contact's phone number. When sending messages internationally, you also need to use the contact's international code.
    3. If you're using a "Pay as you go" SMS plan, make sure it has enough available balance. Contact your carrier if you're unsure of your SMS plan or the available balance.
    4. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    5. If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the contact.

    Thank you for using Apple Support Communities.

    Nubz

  • by Johnathan Burger,

    Johnathan Burger Johnathan Burger Nov 1, 2014 12:13 PM in response to Gaylene1949
    Level 6 (16,109 points)
    Mac OS X
    Nov 1, 2014 12:13 PM in response to Gaylene1949

    iImessage on an iPad will not send SMS messages unless you have it tied to an iPhone using continuity.

    Do you have an iphone?

    Is bluetooth turned on on both devices?

  • by Briansyddall,

    Briansyddall Briansyddall Nov 1, 2014 12:32 PM in response to Gaylene1949
    Level 6 (9,255 points)
    Apple Watch
    Nov 1, 2014 12:32 PM in response to Gaylene1949

    Hi To send Text Messages on iPad you can only send to other ipad/ iPhone users unless iPad has a SIM card. Cheers. Brian