marysplacestudio
Level 2
(401 points)
Q: How can I get a refund at the App Store when it isn't offered ?
Perhaps the Apple attack dogs will like this post better.
How do I get a refund for a costly app that, after requesting a refund, appears to not offer one? How does one know if an app meets one's needs unless you try it first?
This seems so obvious, and yet, I am shocked that Apple does not offer a trial or refund opportunity if even for 24-48 hours.
Is there another way to get a refund that I'm not aware of?
marysplacestudio
Level 2
(401 points)
Well, then that's really confusing. Why they decide to refund sometimes and not others only adds to the problem.
Unfortunately, the developer just contacted me to say that indeed, because I bought their software through the Apple store, only Apple can issue the refund. And Apple told me to contact the developer. So I am caught in the middle with software that doesn't meet my needs and out $40.
As you say, now I know. The answer is simple: bypass Apple and go straight to the developer. If Apple isn't interested in serving their customers needs, I'm really not interested in giving them a share in the profits.
