mswamp

Q: Yosemite OS 10.10 Mail Memory Leak

Since upgrading to Yosemite I have ran out of memory (MacMini, 16 Gbytes) three or four times.  I have traced this to Mail.app.  The trigger seems to be when you drag multiple files into the email to have them included.  Then, the memory usage starts racing, eventually using up all free memory within seconds.  The only way to recover is to use Force Quit from the Activity Monitor, normal Quit from within Mail does not work.  See the attached screenshot.  By the time I grabbed the screen shot and pressed Force Quit, it was already up to 17 Gbytes of Memory. 

 

Has anyone else came across this problem?

 

PastedGraphic-1.tiff

iPad 2

Posted on Oct 19, 2014 5:17 PM

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Q: Yosemite OS 10.10 Mail Memory Leak

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  • by ksv666,

    ksv666 ksv666 Nov 2, 2014 5:01 PM in response to kisertn
    Level 1 (0 points)
    Nov 2, 2014 5:01 PM in response to kisertn

    So as crazy as this sounds, the fix kisertn gave ( turn off "Store draft messages on server") on every IMAP account works great!!!!  It's been almost an hour and  Mail is at 320MB...awesome!!!

     

    It does not address the issues with Dropbox or Finder (that I know of...maybe it does), but it seems to help Mail for now.  Will update if that changes.

     

    -Kirk

  • by SporkDesign,

    SporkDesign SporkDesign Nov 2, 2014 5:50 PM in response to mswamp
    Level 1 (0 points)
    Nov 2, 2014 5:50 PM in response to mswamp

    OK. I have read through most of the posts, thank you all, and whomever suggested turning off the "save draft function for Godaddy email accounts" deserves a smooch. Not from me. I will send coupons. Expect pepper spray. And it's not Godaddy that is the problem. Again, thank you of the suggestion that Apple won't reveal.

     

    It seems to be working, for now, but I will except that, gladly. I shouldn't have upgraded so quickly to Yosemite, but I like the integration between my computers and mobile devices. and I am an illustrator/designer, and shouldn't I be first in line to drink the Kool-Aid? I am typically a fourth in line adopter. Risk taker.

     

     

    <Edited by Host>

  • by dpawson,

    dpawson dpawson Nov 2, 2014 7:29 PM in response to SporkDesign
    Level 1 (0 points)
    Nov 2, 2014 7:29 PM in response to SporkDesign

    I'm not saying the fault is completely on either side; I'm pretty confident both GoDaddy and Apple have some work to do here. Even aside from this situation, I'm reminded that I regularly see a situation where I get new mail in my GoDaddy account. I notice this on my phone. But maybe it has some attachment that I want on my laptop. So I bring up Mail on my laptop. The note isn't there. I Get New Mail. It still doesn't show up. I wait a few. Nothing. I restart Mail, and boom; the message shows up. All in all, I think the interaction between GoDaddy IMAP and Mac Mail is pretty sketchy.

  • by kisertn,

    kisertn kisertn Nov 3, 2014 3:24 AM in response to dpawson
    Level 1 (0 points)
    Nov 3, 2014 3:24 AM in response to dpawson

    "I'm not saying the fault is completely on either side; I'm pretty confident both GoDaddy and Apple have some work to do here. Even aside from this situation, I'm reminded that I regularly see a situation where I get new mail in my GoDaddy account. I notice this on my phone. But maybe it has some attachment that I want on my laptop. So I bring up Mail on my laptop. The note isn't there. I Get New Mail. It still doesn't show up. I wait a few. Nothing. I restart Mail, and boom; the message shows up. All in all, I think the interaction between GoDaddy IMAP and Mac Mail is pretty sketchy."

     

    Agreed.  I wasn't sure if I was the only one experiencing this.   This problem (for me anyway) predates Yosemite.  Very irritating issue.

  • by Paintbox,

    Paintbox Paintbox Nov 3, 2014 9:31 AM in response to kisertn
    Level 1 (0 points)
    Nov 3, 2014 9:31 AM in response to kisertn

    This Godaddy thing may be the connection between all of us. I'd been fine for a few days and then today I sent an email which was 3.6MGs - about .6 over the normal limit. The activity monitor went nuts - up to 48gigs before I did a Force Quit. I went into preferences as directed by various members of this group, unchecked the 'save draft messages on server' box. So far am stable.

     

    I filed an Apple Bug Report and am working with someone there who seems very responsive. They had me do a sys diagnose as the problem was occurring - so we'll see what they say.

  • by nlesh,

    nlesh nlesh Nov 3, 2014 10:31 AM in response to Paintbox
    Level 1 (0 points)
    Nov 3, 2014 10:31 AM in response to Paintbox

    Hi

     

    I have tried this too and waiting, anything else,PRAM, SMC reset, rebuild, reindex nothing works and Mail is very unresponsive when going in preferences, takes 10 seconds or more with the coloured wheel turning before it does something after clicking. The latter definitely did not disappear when turning of the draft option.

    This is the worst screwup I have seen for Apple upgrades, inexcusable, tried to get help from Applecare for the iMAC I installed Yosemite, right that was useful NOT ! And all the folks on this and other fora wasting their time, in the mean time nothing from Apple. Can I ask you how you can file a bug report without being a beta-tester or developer ? I have done it before but I can't seem to locate the page.

     

    thanks !

  • by belviking,

    belviking belviking Nov 3, 2014 11:45 AM in response to kisertn
    Level 1 (0 points)
    Nov 3, 2014 11:45 AM in response to kisertn

    Thanks for the suggestion but turning of Saving Draft to Server has not solved the issue for me.

    For your information, Mail.app crashes on me on iCloud account.  I do not have a GoDaddy account many are referring too.  Apparently when mails are in my inbox with attachments.

    I have no issue what so ever with my O365 account which is connected to Mail.app

  • by Doug Lerner2,

    Doug Lerner2 Doug Lerner2 Nov 3, 2014 2:26 PM in response to Paintbox
    Level 4 (1,077 points)
    Desktops
    Nov 3, 2014 2:26 PM in response to Paintbox

    As mentioned earlier, this happened to me, and I don't use GoDaddy email at all. So that isn't the common denominator for all of us.

     

    doug

  • by SporkDesign,

    SporkDesign SporkDesign Nov 3, 2014 2:40 PM in response to mswamp
    Level 1 (0 points)
    Nov 3, 2014 2:40 PM in response to mswamp

    Now it's doing the same thing to Messages. 68 GB of memory. I've heard iCal was having the same issue. Mail seems to be stable, for now.

  • by Paintbox,

    Paintbox Paintbox Nov 3, 2014 5:16 PM in response to mswamp
    Level 1 (0 points)
    Nov 3, 2014 5:16 PM in response to mswamp

    So this is how the bug report ends.

    Hello,

    Engineering has determined that your bug report (18827624) is a duplicate of another issue (18412470) and will be closed.

    The open or closed status of the original bug report your issue was duplicated to appears in the yellow "Duplicate of XXXXXXXX" section of the bug reporter user interface. This section appears near the top of the right column's bug detail view just under the bug number, title, state, product and rank.

    An example of the duplicate section from the bug reporter user interface with your bug and the duplicate bug info is included below:

    18827624 Mail acting as System Memory Hog

    State: Closed                   Product:

    Rank: No Value

    ---------------------------------------------------------------

    Duplicate of 18412470 (Open/Closed)

    ---------------------------------------------------------------

    It's been reported before - so it's closed. No status on the other one. Nothing. ***?

  • by Atlplasma,

    Atlplasma Atlplasma Nov 5, 2014 1:00 PM in response to Paintbox
    Level 1 (0 points)
    Nov 5, 2014 1:00 PM in response to Paintbox

    Wow. I wish I had read this email before hauling my new iMac to the technician. It's funny that the Apple Mail experts I talked to repeatedly over several days was clueless about this issue. It would have been so much easier for me to disable the Godaddy imap setting and wait for Apple to issue a bug fix. What a big let down for Apple fans, Tim Cook.

  • by ksv666,

    ksv666 ksv666 Nov 5, 2014 1:29 PM in response to mswamp
    Level 1 (0 points)
    Nov 5, 2014 1:29 PM in response to mswamp

    Still going strong with the IMAP disable solution.  I can't believe that was the temporary fix.  Amazing that someone was able to figure that out.  Mail is at almost 1GB, so I still think there is an issue (as listed by others that do not have GoDaddy).  Mail should be closer to 300-400MB (not 1GB), and definitely not 8GB!

     

    This latest release of OS X is just buggy (both Dropbox and Finder have crashed on me and continue to be problematic).  Also, iOS 8 is kinda buggy too.  The symptom seems to be Apple releasing things before they are fully baked to Apple level.  As I said before, I am a MS person trying to switch over.  It s hard.  This stuff does not make it any easier.  These issues are reminiscent of Microsoft.  Apple's big benefit was stability, well made hardware, and well made software that "just works."  This is just not the case right now.  Not trying to be a negative here, just stating things as objectively as possible.

     

    -Kirk

  • by Skyman61,

    Skyman61 Skyman61 Nov 5, 2014 1:37 PM in response to mswamp
    Level 1 (0 points)
    Nov 5, 2014 1:37 PM in response to mswamp

    Same issue with "out of memory" in Mail - but it also occurs when I try to open a Word file, which I can faithfully duplicate. I tried repairing permissions and reinstalling Yosemite but it did not help. When I called Apple Care, got a busy signal. Three scheduled Support calls didn't happen either. I have a brand new 27" iMac and a MacBook Air - the same issue on both computers.

  • by etresoft,

    etresoft etresoft Nov 5, 2014 2:17 PM in response to Paintbox
    Level 7 (29,335 points)
    Mac OS X
    Nov 5, 2014 2:17 PM in response to Paintbox

    Success! That means bug 18412470 now has at least two votes. How many does it take to get fixed? Nobody knows...

  • by cstarre,

    cstarre cstarre Nov 5, 2014 4:28 PM in response to etresoft
    Level 1 (0 points)
    Nov 5, 2014 4:28 PM in response to etresoft

    I am having this issue as well. I have had my 2.8ghz i7 quad core  16GB Retina Display for less than a month and the day I upgraded to Yosemite this started happening. I would have stayed with the previous iOS if I had known. Tough to pay this much money for a computer and then have it not be able to handle 3 programs at once.

     

    My older mac that I was upgrading to this new mac for was working fine and never had an issue with memory. However, before I read this post, I upgraded to Yosemite and NOW it is having the Application Memory issue. GEEZ!

     

    I know that they will fix, I just hope it is sooner rather than later.

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