flips01

Q: Recurring error: A graphics problem has been detected.

All of a sudden I'm now getting:

 

A graphics problem has been detected. Click "Report" to submit report...

[Ignore]  [Report]

 

And if I click any of the choices it comes right back pretty soon.

(It's less annoying just leaving the error message there.)

 

This is on a MBP 15" Retina late 2013 running latest Yosemite OS X 10.10.

This model switches graphics card/GPU when running on battery.

 

I've tried both safe booting and ran disk check and permissions check from Recovery.

 

It all started when the display server/loginwindow or something froze. I could move the mouse pointer around, but nothing registered with clicking mouse/touchpad or keyboard.

 

It happened after/when I plugged in an external screen with the mini-dp/thunderbolt-to-DVI adapter.

(Which have never been a problem before ...)

 

Any hints as to what may be the problem? Hardware or software?

(I'm aware that Yosemite is still beta, but I assume it's still OK to ask. Couldn't find the dedicated error reporting tool anymore.)

MacBook Pro with Retina display, Other OS, Yosemite 10.10

Posted on Oct 14, 2014 6:22 AM

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Q: Recurring error: A graphics problem has been detected.

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  • by NivaR,

    NivaR NivaR Oct 27, 2014 9:54 PM in response to Simeon Todorov
    Level 1 (4 points)
    Mac OS X
    Oct 27, 2014 9:54 PM in response to Simeon Todorov

    Third crash today... I click on a link on a known good website and something that worked 100% of the time in Mavericks and Mountain Lion causes the system to hang requiring power-off and restart.  I'm honked off beyond belief but it doesn't seem like Apple is aware of this or planning a fix (I've searched)

     

    Any tips on how to revert to Mavericks?  I did do a full Time Machine backup before installing Yosemite.  But, I have received mail and done work on Yosemite when it wasn't hanging on me.

  • by vpavlova,

    vpavlova vpavlova Oct 28, 2014 6:41 AM in response to NivaR
    Level 1 (0 points)
    Oct 28, 2014 6:41 AM in response to NivaR

    Just got the same problem today on early 2013 rMBP. Required a hard reset to unfreeze and then I got the message in loop. Removed the logs, waiting for it to appear again. Very disappointed as I just have installed Yosemite.

  • by davethomas11,

    davethomas11 davethomas11 Oct 28, 2014 6:49 AM in response to NivaR
    Level 1 (0 points)
    Oct 28, 2014 6:49 AM in response to NivaR

    To revert to Mavericks you will have to hold command r while starting up computer

     

    if you have time machine you can restore from a backup when the system utilities comes up

     

    note I still had graphic issues after reverting

     

    turns out it was just timely hardware failing just after I updated

    wasnt yosemite.  Graphics card just happened to start breaking down at that moment

    msking it appear like it was yosemite

     

    ive since replaced my logic board at Apple Store

  • by Tony Curwen,

    Tony Curwen Tony Curwen Oct 28, 2014 8:24 AM in response to NivaR
    Level 1 (5 points)
    Oct 28, 2014 8:24 AM in response to NivaR

    Turning off automatic graphics switching in the system preferences/energy settings seems to have stopped this problem for me. Yesterday I noticed lots of "GPU Reset" log messages in the console app and the system crashed twice. Since changing the setting I have no GPU Reset log messages and no system lock-up. This only happens on Yosemite for me - it happened during the beta and switching back to Mavericks "fixed" it.

     

    Seems like there might be a Yosemite bug related to graphics chip switching for power saving.

     

    That said my system will no doubt freeze in a few minutes.

  • by davbar53,

    davbar53 davbar53 Oct 30, 2014 8:32 AM in response to flips01
    Level 1 (0 points)
    Oct 30, 2014 8:32 AM in response to flips01

    "moving away the log files and the symlink in /var/db/GPURestartReporter fixed the issue."   Where do I find this file /var/db etc. I cannot locate this file to move away. I did find the kernel files in the  library section you mentioned that was stated in the logs and removed them. I am just trying to locate this symlink you mention. Thank you.

  • by db24401,

    db24401 db24401 Oct 30, 2014 9:01 AM in response to davbar53
    Level 3 (884 points)
    Desktops
    Oct 30, 2014 9:01 AM in response to davbar53

    look in your

          system disk / private / var / db / GPURestartReporter

     

    (that folder might be empty on your system)

     

     

    Screen Shot 2014-10-30 at 12.00.43 PM.PNG

  • by davbar53,

    davbar53 davbar53 Oct 30, 2014 9:11 AM in response to db24401
    Level 1 (0 points)
    Oct 30, 2014 9:11 AM in response to db24401

    I cannot find my system disk. However I did find those Kernel files listed in the logs and removed them as per your suggestion--so far with no crashes. How does removing the information from LOGS affect the ability of the computer not to crash? I could not find the Kernel listings anywhere else. Thanks for your help and patience with me.

  • by db24401,

    db24401 db24401 Oct 30, 2014 9:21 AM in response to davbar53
    Level 3 (884 points)
    Desktops
    Oct 30, 2014 9:21 AM in response to davbar53

    My system disk has been renamed.

    Yours might be named Macintosh HD.

     

    I use an application EasyFind to find that folder

     

    Screen Shot 2014-10-30 at 12.18.26 PM.PNG

  • by John H Trimble,

    John H Trimble John H Trimble Nov 1, 2014 5:45 AM in response to flips01
    Level 1 (30 points)
    iPhone
    Nov 1, 2014 5:45 AM in response to flips01

    2012 Mac Mini Server ... same message keeps popping up.

  • by SiliconeCatastrophe,

    SiliconeCatastrophe SiliconeCatastrophe Nov 3, 2014 2:59 AM in response to flips01
    Level 1 (0 points)
    Nov 3, 2014 2:59 AM in response to flips01

    I have had this problem, repeatedly, on my MPC Retina (17") since upgrading to Yosemite, and deleting the files as indicated in the original post doesn't solve it.

     

    BUT, this is because the reason I am rebooting (I get the messages at log in) was because my Mac was crashing when running Keynote - either when trying to start a presentation, or when adding a transition/animation (i.e. using the GPU). I don't know why this happened, but delete Keynote from my Applications folder, and reinstalling from the App Store (I had to reboot before the AppStore gave me the option to reinstall) seems to have fixed Keynote, and now I am also not getting the error message.

     

    In other words: it may be important not simply to delete the file, but to identify what app you were running when the GPU restarted, and see if you can reinstall that too.

  • by gsulshski,

    gsulshski gsulshski Nov 3, 2014 11:19 AM in response to mfhl
    Level 1 (8 points)
    iCloud
    Nov 3, 2014 11:19 AM in response to mfhl

    I am having the same symptoms using a Late 2012 Mac mini with a HDMI connection as a HTPC.    I will have the "A graphics problem has been detected"  when I activate my system (I have it running all the time).    I can close the window (I select  report an error) and the system runs fine when I am using it.  It is a pain because my remote control isn't setup to deal with this window so I have to grab my wireless keyboard to get rid of this banner.  It sits in the middle of the screen blocking what I am trying to watch.

     

    I haven't tried the workaround(s) but I might write an automator to get rid of the window.

  • by vpavlova,

    vpavlova vpavlova Nov 3, 2014 11:48 AM in response to flips01
    Level 1 (0 points)
    Nov 3, 2014 11:48 AM in response to flips01

    So far so good the message didn't come back after I deleted the logs. I really hope this will be the case until Apple comes up with a fix.

  • by davbar53,

    davbar53 davbar53 Nov 4, 2014 10:24 AM in response to davbar53
    Level 1 (0 points)
    Nov 4, 2014 10:24 AM in response to davbar53

    Got a brand new graphics board at the Apple Store. Unfortunately, after one week's period of time, computer crashes unexpectedly with the same "graphics" message. Upgrading from Mavericks to Yosemite I thought was going to correct the problem---but it did not! So much for new hardware.

  • by unlamented,

    unlamented unlamented Nov 6, 2014 8:07 AM in response to Tony Curwen
    Level 1 (0 points)
    Nov 6, 2014 8:07 AM in response to Tony Curwen

    Turning off automatic graphics switching in Yosemite will fix the 'graphics problem has been detected' issue.  If you're using any applications that heavily tax your GPU or run a second display, that setting is going to cause problems.   My advice would be to turn it off and never turn it back on. 

  • by davbar53,

    davbar53 davbar53 Nov 6, 2014 8:17 AM in response to unlamented
    Level 1 (0 points)
    Nov 6, 2014 8:17 AM in response to unlamented

    Can you please tell me how to turn off the automatic graphics switching?  Will this prevent freezes after the computer "awakens?"  Will this allow Photoshop to proceed with crashing?  Thank you for your assistance.

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