K_Rek

Q: Mid 2011 iMac Graphics Problems with Yosemite

I have a 21.5-inch, Mid 2011 iMac with an AMD Radeon HD 6770M 512 MB that is locking up on me constantly since installing Yosemite.  Every time I reboot (which I have to do by pressing the power button on the back) it says that it has detected a graphics problem and do I want to report it.  I have done that multiple times, but want to find out if anyone else here is having a similar problem.  What appears on the screen are pixelated blocks in random areas and often the machine will work for maybe three or four minutes and then just lock up completely.  It worked like a champ with 10.9.5 and previous, but 10.10 is wreaking havoc on my computer. 

 

I have seen discussion threads about 27-inch iMacs that were recalled due to an AMD graphics chip problem, but haven't seen anything about the 21.5-inch machines.  At the time, this was the highest-end card I could get in the 21.5-inch display.

 

The machine has 8GB of 1333 MHz DDR3 RAM. 

iMac, OS X Yosemite (10.10)

Posted on Oct 21, 2014 5:58 AM

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Q: Mid 2011 iMac Graphics Problems with Yosemite

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  • by antoniokratos,

    antoniokratos antoniokratos Nov 3, 2014 8:48 AM in response to dli23
    Level 1 (0 points)
    Nov 3, 2014 8:48 AM in response to dli23

    Yes.

  • by dli23,

    dli23 dli23 Nov 3, 2014 9:25 AM in response to enricoclaudio
    Level 1 (4 points)
    Nov 3, 2014 9:25 AM in response to enricoclaudio

    I did an command+alt+r for internet recovery and get a gray screen for quite a while, then I reboot, I could login to the system!

    Then I did reduce transparency, so far it's fine. Would try re-install mavericks if this problem happen again.

  • by enricoclaudio,

    enricoclaudio enricoclaudio Nov 3, 2014 11:33 AM in response to dli23
    Level 1 (10 points)
    Nov 3, 2014 11:33 AM in response to dli23

    Hi guys,

     

    In my case transparency is the trigger. As soon I turn ON transparency in my iMac the display issue is back. It takes no more than 2 min to get the display issue after transparency is ON. Then if I turn it OFF the issue is gone. This is a definitely a software glitch!!!

  • by gunnyst,

    gunnyst gunnyst Nov 3, 2014 10:33 PM in response to enricoclaudio
    Level 1 (0 points)
    Nov 3, 2014 10:33 PM in response to enricoclaudio

    Hi there everyone,

     

    same here. After turning off transparency all graphical glitches vanished.

    I'm keeping it this way now and will report back to customer support.

     

    Cheers

     

    Günther

  • by Delbarestivale,

    Delbarestivale Delbarestivale Nov 3, 2014 11:40 PM in response to K_Rek
    Level 1 (0 points)
    Nov 3, 2014 11:40 PM in response to K_Rek

    Had the same problem on my iMac (21.5-inch, Mid 2011) since upgrading to Yosmite. Colour squares all the time, sometimes needing a hard reset.

     

    So far:

    1. Have done a clean partition and install of Yosmite - this has NOT resolved the problem. Seemed fine a first, then colour squares appeared again.

     

    2. Turned off transparency - I'm still getting colour squares. Not crashed yet - so could be a slight workaround the issue.

     

    I believe this problem very much depends on the applications you have installed and their demand/use of the graphics chip.

     

    Hope Apple is able to release a patch soon to fix

  • by dli23,

    dli23 dli23 Nov 4, 2014 12:38 PM in response to dli23
    Level 1 (4 points)
    Nov 4, 2014 12:38 PM in response to dli23

    Happened to me today again! After reboot, works fine so far!

  • by enricoclaudio,

    enricoclaudio enricoclaudio Nov 4, 2014 2:14 PM in response to dli23
    Level 1 (10 points)
    Nov 4, 2014 2:14 PM in response to dli23

    Mine has been working fine since I turned OFF transparency. Not a single display issue for the las 48H.... Knock on wood

  • by RussJr,

    RussJr RussJr Nov 4, 2014 2:54 PM in response to enricoclaudio
    Level 1 (0 points)
    Nov 4, 2014 2:54 PM in response to enricoclaudio

    I had this happen to my 27in Mid 2011 2 days ago after Adobe Flash update came in.  This morning no video on any website could be played and then kernal panics all over to the point of the machine shutting down by itself.   tried to reinstall previous Flash, but that was not successful.  So I pulled out a SSD drive with Yosemite installed from 3 weeks ago, and that worked with no issues, videos on youtube played, no apparent hardware issues, it was like the issue vanished.  Booted back up with the version of Yosemite that was updated with the latest Adobe flash, and kernel panics and shut down happened again.  Just reinstalled Yosemite, and everything booted up fine, was prompted to update FLASH and flagged it to not ask me again.

     

    4 hours later and not a single issue in sight.  Converted several videos and the graphic issue seems to have vanished.   I dont know if flash was the caused of the issue, but I found that by not updating it, the issues I had went away after the reinstall of Yosemite.

  • by dli23,

    dli23 dli23 Nov 4, 2014 3:11 PM in response to enricoclaudio
    Level 1 (4 points)
    Nov 4, 2014 3:11 PM in response to enricoclaudio

    Hmm, good luck for you

     

    I still encounter blue screen, flashing screen issue etc....cannot tolerate it anymore, re-installing Mavericks.

  • by gunnyst,

    gunnyst gunnyst Nov 4, 2014 10:34 PM in response to enricoclaudio
    Level 1 (0 points)
    Nov 4, 2014 10:34 PM in response to enricoclaudio

    enricoclaudio, so far I do confirm your experience. After disabling transparency I have not seen any graphical glitches for at least 48 hours.

    Some overlays (brightness, volume et.al.) do get ugly square black angles with transparency turned off.

    But that's better than freezing the system every few hours.

     

    A corrective update with 10.10.1 would be welcome either way...

  • by Murray Campbell,

    Murray Campbell Murray Campbell Nov 4, 2014 10:56 PM in response to gunnyst
    Level 1 (34 points)
    Mac OS X
    Nov 4, 2014 10:56 PM in response to gunnyst

    Long story short: after wrestling with Yosemite for about 10 days I had to go back to 10.9.5 via Time Machine Recovery.

    Believe me, I tried every trouble shooting step known to man before giving up on Yosemite

     

    I run Logic Pro X a lot with hundreds of third party plugins.

    With Yosemite the increased cpu load was unbelievable, Logic was unusable.

     

    The point is, I have a mid 2011 iMac 27inch with an AMD Radeon 6970M 1024MB and I'm sure that is part of the problem.

     

    Having returned to 10.9.5 everything is absolutely back to normal.

    Thanks god for Time Machine.

  • by Delbarestivale,

    Delbarestivale Delbarestivale Nov 5, 2014 6:03 AM in response to Delbarestivale
    Level 1 (0 points)
    Nov 5, 2014 6:03 AM in response to Delbarestivale

    Following on from my last post - since turning transparency off things seem to be running ok. I suspect still that certain applications might still cause the problem?

  • by gunnyst,

    gunnyst gunnyst Nov 5, 2014 6:11 AM in response to Delbarestivale
    Level 1 (0 points)
    Nov 5, 2014 6:11 AM in response to Delbarestivale

    Hi there... the "transparency factor" has worked well enough for me. I have turned off (completely uninstalled) Adobe Flash as this was something that has always been a hassle (maybe some of you remember Steve Jobs years ago saying he doesn't want Adobe Flash on iPhones since it is the cause of a majority of crashes on Mac OS).

     

    It could be that interacting with transparency and the ATI graphics driver. Anyway what I did was: (1) uninstall Adobe Flash using Adobe's uninstaller, (2) reboot, (3) enable transparency again. So far everything is fine, but I'd rather go for another 2 days with this before saying this is a workable solution (since I don't really need Flash, it would be more acceptable to me than the ugly side-effects when transparency is off).

  • by deltone,

    deltone deltone Nov 5, 2014 6:40 AM in response to gunnyst
    Level 1 (4 points)
    Mac OS X
    Nov 5, 2014 6:40 AM in response to gunnyst

    I found an article at gizmodo, relative to the performance of Yosemite. Read it here -> fieldguide.gizmodo.com/the-worst-bugs-in-os-x-yosemite-and-how-to-fix-them-16526 90924
    Talks about fixes for graphics, etc.

  • by gunnyst,

    gunnyst gunnyst Nov 5, 2014 7:10 AM in response to deltone
    Level 1 (0 points)
    Nov 5, 2014 7:10 AM in response to deltone

    Nope there is nothing useful (yet) on that page, just this statement: "The same is true for many of the other graphics issues that have been reported, from Yosemite not identifying the right graphics card to weird colors and shapes appearing on screen. It looks like you're going to have to wait those ones out."

     

    I'd rather say that those seeing those squares onscreen and have their Mac's freeze on Mid 2011 iMacs with ATI Radeon GPUs could solve the issue by turning off transparency for the moment.

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