coity

Q: Updating iOS 8.0 to 8.1

When attempting to upgrade IOS 8.0.2 to 8.1 on my iPad everything is OK up to the screen for agreeing to the terms and conditions etc.  Selecting 'agree' nothing happens.  A solution to this problem will be much appreciated.  The opening screen shows the upgrade is available from the App Store.

iPad 2 Wi-Fi, iOS 8.0.2

Posted on Nov 2, 2014 11:24 AM

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Q: Updating iOS 8.0 to 8.1

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  • by Demo,

    Demo Demo Nov 3, 2014 4:11 AM in response to coity
    Level 10 (95,923 points)
    iPad
    Nov 3, 2014 4:11 AM in response to coity

    Close the settings app, reset the iPad and try again.

     

    In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.

     

    Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • by Star Traveler,Helpful

    Star Traveler Star Traveler Nov 3, 2014 5:06 AM in response to coity
    Level 4 (1,612 points)
    Apple TV
    Nov 3, 2014 5:06 AM in response to coity

    Since you're goi to update your iPad, it might be better if you did a reset to its factory default condition, using iTunes, to get a clean installation, since many people have been reporting problems with a standard upgrade procedure.

     

    ALSO ... be sure to do your backups first and understand what will not be included in your backup. Use the iTunes program for your backup if you can. When you do the factory reset, be sure your computer has the anti-virus program turned off for the procedure with the iPad.

     

    Here are some links for you ...

     

    Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)

    https://support.apple.com/kb/HT5262

     

    Back up and Restore your iOS Device with iCloud or iTunes

    http://support.apple.com/kb/ht1766

     

    iTunes: About iOS Backups

    http://support.apple.com/kb/ht4946

     

    Create and Delete iPhone, iPad and iPod Touch Backups in iTunes

    http://support.apple.com/kb/ht4946

     

    iOS: Troubleshooting Encrypted Backups

    http://support.apple.com/kb/TS5162

     

    Use iTunes to Restore your iOS Device to Factory Settings

    http://support.apple.com/kb/ht1414

  • by coity,

    coity coity Nov 5, 2014 3:48 PM in response to Star Traveler
    Level 1 (0 points)
    Nov 5, 2014 3:48 PM in response to Star Traveler

    I backed up my iPad via iTunes and then updated to iOS 8.1 via iTunes, this worked and everything is now OK.

  • by Star Traveler,

    Star Traveler Star Traveler Nov 5, 2014 3:48 PM in response to coity
    Level 4 (1,612 points)
    Apple TV
    Nov 5, 2014 3:48 PM in response to coity

    I'm glad to hear that ... another success story!