Please know I have been in contact with an AppleCare Senior Advisor who is working with engineers to resolve this issue since 10-24-14. We have tried several different methods from resetting my account to Resetting iTunes etc. I have supplied access to my iTunes account, screen captures, attempt reports and have had several phone conversations... I believe the issue is deeper than an account owners machine preferences but that's just my humble opinion...
11-8-14 7:30am EST
OK... Another failed attempt at resetting iTunes Account and cache... didn't work for me but here are the steps just in case it can help someone else.
- Open iTunes and log out of your account
- Open iTunes Preferences > Advanced > and click “Reset Cache” to Reset iTunes Store Cache
- Quit iTunes
- Reopen iTunes and log into your account
- Make sure iTunes Match is on (Store > Turn On iTunes Match)
- Go to Purchased (either at the bottom of the Store Home page or from your “Account” menu)
- Download one of your previously purchased songs (this assures your computer is associated with your AppleID)
As of this post I am still getting ads. After each fix attempt I am running iTunes Radio for a 4 hour session and counting the ads and taking screen captures.... I am less than an hour in after todays attempt and have had 4 ads.... 5..... It is a good thing this is not affecting my iOS devises - I drive a lot and would loose my mind if ads started playing in traffic.
We are indeed paying for a service we are not receiving at this point but I am a staunch Apple supporter and will do my best to assist in resolving any issue I run into. We are a community of users and as such we always have other/better options but if we just jump ship it will never get better for the rest of the users out there.
Please continue to post on this thread if you are having this issue. The more the "engineers" understand how widespread this issue is the more of a fire it will light to get it fixed.