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Helpful answers
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Nov 11, 2014 6:18 AM in response to josmith1971by sterling r,Hey there josmith1971,
If your Airplay icon is missing from your computer and you cannot airplay to the Sony Micro system, you should use the following article to help get that resolved, named:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
Try these steps first:
- Verify that you are using the latest version of iTunes.
- iTunes for Mac: Choose iTunes > Check for Updates

- iTunes for Windows: Choose Help > Check for Updates
- Verify that all your AirPlay-enabled devices' software is up to date.
- Verify that all your AirPlay-enabled devices are connected to the same home network.
Note: Some Wi-Fi network configurations offer a guest network that can block certain Internet services from working or seeing other devices on your home network.
If the AirPlay icon doesn’t appear in iTunes
Ensure that you followed these steps to use AirPlay in iTunes.
If the AirPlay icon
still doesn't appear, try one of the following steps:- If you want to AirPlay to an Apple TV, ensure that AirPlay is enabled on the Apple TV. From the Apple TV main menu, go to Settings > AirPlay. This should be set to On.
- If you want to AirPlay to an Airport Express, ensure that AirPlay is enabled in the device settings.
- If you want to AirPlay to a 3rd party AirPlay-enabled device, refer to the user guide.
Thank you for using Apple Support Communities.
All the best,
Sterling
- Verify that you are using the latest version of iTunes.
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Nov 11, 2014 6:28 AM in response to sterling rby josmith1971,I tried all that first. I can connect to my device from all my other gadgets with itunes on so I'm not sure why it has gone on my main computer - thanks
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Nov 11, 2014 2:31 PM in response to josmith1971by sterling r,Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
