Q: cursor freezes on mac osx 10.8.5

When you next have the problem, note the exact time: hour, minute, second.

If you have more than one user account, these instructions must be carried out as an administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View ▹ Show Log List

from the menu bar.

Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

This is the single most helpful piece of advice I have *ever* seen on this forum. Thank you Linc Davis, for providing valuable information that will help a user diagnose his or her own problem, instead of being told "you can't be having that problem" or "you're probably doing something wrong." Instead, you are doing what is called troubleshooting, something much more common on Microsoft Windows forums. This is the kind of thing that should be done here! Okay, [/end celebration].