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drillguy

Level 1 (0 points)

Q: Song is corrupt

I have bought a song that starts but just stops on all devices. I've tried downloading again but it's the same story. How can I remedy this?

iMac (27-inch Mid 2011), Mac OS X (10.7.5)

Posted on Nov 9, 2014 11:17 AM

I have this question too

Q: Song is corrupt

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by King_Penguin,

King_Penguin Nov 9, 2014 11:33 AM in response to drillguy
Level 10 (135,224 points)

iTunes

Nov 9, 2014 11:33 AM in response to drillguy

If redownloading it hasn't fixed it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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