Q: iphone 5 water leak atlas waterproof case
Hello,
2 Months ago bought iphone5s 16 thru from Turkey thru leading cell operator and travelled to Miami and i bought incipio atlas waterproof case from apple store next day when i tried to took some pictures with my phone in this case i noticed water leaked into case only 5 cm below sea level . i immediately back to shore and took phone out of case it was so hot and not working. it happened while i was on cruise vessel and only two days later i could go another apple store in miami. they told me they do not accept any responsibilty even i buy waterproof case from apple store accoding to them this is simple water leakege and out of warranty . They advised me to make claim directly Incipio Atlas Water Proof Case manufacturers but i bought this item from Apple store and thought that items sold in that store should be under Apple guarantee. However i have now one non working iphone 5s and do not know what i should do. Thanks very much for all feedbacks in advance.
Warmest regards
Nedret U
Istanbul Turkey
<Edited By Host>
iPhone 5s, iOS 7.1.2
Posted on Nov 9, 2014 10:50 AM