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alexhill1

Q: this content requires HDCP for playback?

This message shows up on my TV screen when I try to play a movie.

Apple TV

Posted on Mar 25, 2014 4:05 PM

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Q: this content requires HDCP for playback?

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  • by vazandrew,Solvedanswer

    vazandrew vazandrew Mar 25, 2014 4:06 PM in response to alexhill1
    Level 6 (19,108 points)
    Apple TV
    Mar 25, 2014 4:06 PM in response to alexhill1

    Is your TV HDCP compliant?

  • by alexhill1,

    alexhill1 alexhill1 Mar 25, 2014 4:11 PM in response to alexhill1
    Level 1 (0 points)
    Mar 25, 2014 4:11 PM in response to alexhill1

    Yes

  • by alexhill1,

    alexhill1 alexhill1 Mar 25, 2014 4:12 PM in response to alexhill1
    Level 1 (0 points)
    Mar 25, 2014 4:12 PM in response to alexhill1

    It has worked often in the past but this error code shows up occasionally.

  • by vazandrew,

    vazandrew vazandrew Mar 25, 2014 4:12 PM in response to alexhill1
    Level 6 (19,108 points)
    Apple TV
    Mar 25, 2014 4:12 PM in response to alexhill1

    Make sure HDMI cable is secure. Try a different cable and port. Reboot.

  • by Kurtwenzel,

    Kurtwenzel Kurtwenzel Jun 20, 2014 9:45 PM in response to alexhill1
    Level 1 (0 points)
    Jun 20, 2014 9:45 PM in response to alexhill1

    I Had the same issue. It was resolve when i change my HDMI cable with the gold tip.

     

    hope this works on you guys

  • by jlgtx,

    jlgtx jlgtx Oct 14, 2014 7:12 PM in response to alexhill1
    Level 1 (0 points)
    Oct 14, 2014 7:12 PM in response to alexhill1

    I cannot describe how frustrated and angry I am about this. I have a digital projector, and have tried multiple cables, from both my MacBook Pro and an AppleTV, to the projector...it will occasionally play for a few seconds and then quit, but more often than not it just throws up the HDCP error.

     

     

    <Edited by Host>

  • by vazandrew,

    vazandrew vazandrew Oct 14, 2014 7:11 PM in response to jlgtx
    Level 6 (19,108 points)
    Apple TV
    Oct 14, 2014 7:11 PM in response to jlgtx

    HDCP is a protocol put in place by the studios. If it is also occurring from the MBP then that would indicate that the projector is not compliant.

  • by Mhprincipe,

    Mhprincipe Mhprincipe Nov 10, 2014 3:36 PM in response to vazandrew
    Level 1 (0 points)
    Nov 10, 2014 3:36 PM in response to vazandrew

    Hey, literally, overnight my Apple TV went from working fine to getting this error.  No updates, no changes in software, watching a movie that I already purchased and watched previously.  Now I get the error.   Are you still thinking its cable quality?

  • by vazandrew,

    vazandrew vazandrew Nov 10, 2014 4:57 PM in response to Mhprincipe
    Level 6 (19,108 points)
    Apple TV
    Nov 10, 2014 4:57 PM in response to Mhprincipe

    You would need to try another cable in order to rule that out as an issue. Also try different port and if possible test another TV

  • by Mhprincipe,

    Mhprincipe Mhprincipe Nov 11, 2014 7:11 PM in response to vazandrew
    Level 1 (0 points)
    Nov 11, 2014 7:11 PM in response to vazandrew

    Hey.. so I did try another cable.. another port and I don't really have a second home theater to try.

     

    The cable that I have is a Monster Gold, so I seriously doubt that I experienced instant cable failure.  After re-hooking it back up (still getting the error), I seriously researched the problem.  HCDP is a hardware protocol between the devices similar to TCP/IP.  The solution here is to get the Devices to Reset.  Here is the process that I followed to reset:

     

    1. Unplug the HDMI Cables. First tv then apple tv

    2. Unplug the TV power and the AppleTV power, let them sit 30-60 seconds,

    3. Plug in HDMI cables while power is off

    4. plug the tv power in first, then the ATV power.

     

    Viola!  No more problem.   Vaz...  have you encountered this solution before?

  • by gert_8,

    gert_8 gert_8 Dec 11, 2014 8:45 AM in response to Mhprincipe
    Level 1 (0 points)
    Dec 11, 2014 8:45 AM in response to Mhprincipe

    Hi,

     

    I've got a similar problem and tried the solution you have posted.  Still nothing....!  The entire message I get is "NO HDCP.  HDCP isn't supported by your HDMI connection.  This rental requires HDCP for playback.  You will need to use component video connection to watch this rental"

     

    Then I get the option to continue.

     

    HDMI cables have been changed and I cannot get this to work.  It used to work, but all of a sudden stopped.  The TV is a Samsung Plasma, which is a few years old, so perhaps that is out dated now?

     

    I still cannot find a solution to this problem.


    thanks.

  • by jlgtx,

    jlgtx jlgtx Dec 11, 2014 8:59 AM in response to gert_8
    Level 1 (0 points)
    Dec 11, 2014 8:59 AM in response to gert_8

    Go to eBay or Amazon, look for a "ViewHD HDMI Splitter v1.3b" and buy one. Put it between your Apple device and whatever display you want to use. The splitter speaks HDCP to your Apple device, and supports non-HDCP displays.

  • by vazandrew,

    vazandrew vazandrew Dec 11, 2014 9:21 AM in response to jlgtx
    Level 6 (19,108 points)
    Apple TV
    Dec 11, 2014 9:21 AM in response to jlgtx

    That would mean it's bypassing DRM, discussion of such is not permitted here and isn't exactly legal.

  • by jlgtx,

    jlgtx jlgtx Dec 11, 2014 9:25 AM in response to vazandrew
    Level 1 (0 points)
    Dec 11, 2014 9:25 AM in response to vazandrew

    Hey, it's Christmas. I guess you're giving everyone new HDCP-compliant displays this year? The splitter doesn't bypass DRM, it fully supports HDCP on all three of its ports.

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