E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by SaltWaterBoater,

    SaltWaterBoater SaltWaterBoater Nov 7, 2014 12:34 PM in response to chuckd73026
    Level 1 (5 points)
    Nov 7, 2014 12:34 PM in response to chuckd73026

    Thank you for the feedback chuckd73026!  It sounds as though 8.1.1 may be the answer to our problems.

  • by DezM,

    DezM DezM Nov 7, 2014 2:44 PM in response to chuckd73026
    Level 1 (0 points)
    Nov 7, 2014 2:44 PM in response to chuckd73026

    Thanks. I hope they address all of the issues posted in this discussion and from Feedback to Apple. The sooner, the better.

  • by peony8702,

    peony8702 peony8702 Nov 7, 2014 7:21 PM in response to E-2043
    Level 1 (0 points)
    Nov 7, 2014 7:21 PM in response to E-2043

    APPLE- FIX THIS ISH! ThIs is REDICULOUS. You people should be ashamed of yourselves. Every single time you do an update, put out a new product something is a BIG AZZ Problem.. I own a older Ipad2 and an Iphone 5 and I am having these problems. I have a super fast router and Verizon Fios so it the phone is working but the Ipad is show as ISH.. i was going to order the new ipad and Iphone but ABSOLUTELY NOT. I am an older customers. I have been VERY LOYAL but i do NOT have the patience of the younger clientele. Then people will figure this out before you do! This is absurd. i have stock in your **** company and I am going to sell it MONDAY if this ish is NOT FIXED ASAP.

  • by pissedoffiphoneuser,

    pissedoffiphoneuser pissedoffiphoneuser Nov 7, 2014 7:36 PM in response to peony8702
    Level 1 (0 points)
    Nov 7, 2014 7:36 PM in response to peony8702

    I finally got to the Apple Store and their big solution - DFU restore. Ok so I let them do it. I have to redo my phone AGAIN but what can I do?  Their other option, but a refurbIshed phone for $269!  Sorry but why should I have to pay anything when your software update killed my phones wifi? 

  • by Dan Woo,

    Dan Woo Dan Woo Nov 7, 2014 8:05 PM in response to pissedoffiphoneuser
    Level 1 (4 points)
    Nov 7, 2014 8:05 PM in response to pissedoffiphoneuser

    Don't buy a phone. That's not going to solve the problem anyway. It's a software problem.

  • by El Magnou,

    El Magnou El Magnou Nov 7, 2014 8:11 PM in response to E-2043
    Level 1 (0 points)
    Nov 7, 2014 8:11 PM in response to E-2043

    Honestly I do not understand how some of you guys are buying new routers, AP, or whatever to solve a problem that clearly Apple introduced on an software update.

    At home I have a Cisco Access point, at work I have a Huawei one and the iPad does not work well on any of them. Anyway who cares on the routers that I have. The problem is in the iPad which is clearly not working well on the WiFi standards.

    In my case this is absolutely getting me out of the streaming applications like Netflix, Itunes, TuneIn, etc. Simply I cannot use them.

     

    Don't you think that this is enough to sue these guys that introduced a problem themselves to a big portion of their customers???

    Anyway. Does any of you know when will the 8.1.1 version be ready. I am anxious to recover my iPad.

     

    Thanks

  • by Maps Mad,

    Maps Mad Maps Mad Nov 9, 2014 2:45 PM in response to thewiz117
    Level 1 (4 points)
    iPhone
    Nov 9, 2014 2:45 PM in response to thewiz117

    I took my 6 back for a full refund after two months. I showed this

     

    https://m.youtube.com/watch?v=d_IPftJ6CFs

  • by SaltWaterBoater,

    SaltWaterBoater SaltWaterBoater Nov 9, 2014 4:32 PM in response to Maps Mad
    Level 1 (5 points)
    Nov 9, 2014 4:32 PM in response to Maps Mad

    Yeah, that video pretty much sums it up.  Except my experience was much worse.

  • by DezM,

    DezM DezM Nov 9, 2014 4:35 PM in response to SaltWaterBoater
    Level 1 (0 points)
    Nov 9, 2014 4:35 PM in response to SaltWaterBoater

    Agreed, but there's also the disconnect from Internet.......yet connect to WiFi issue.

  • by djmcwill,

    djmcwill djmcwill Nov 10, 2014 7:49 PM in response to E-2043
    Level 1 (0 points)
    Nov 10, 2014 7:49 PM in response to E-2043

    ***  SOLVED  ***

     

    Two iPhone 5S handsets experiencing erratic wifi connectivity following iOS 8 installation. Never any issues prior to iOS 8. No other devices experiencing trouble over wifi (Chromebook, MacBook Air 2012 Yosemite, Roku, printers, HP notebook, etc.). Tried every common tweak and reset of the iPhones and no dice.

     

    PROBLEM: ASUS RT-AC66U (flashed with any of the most recent firmwares by Asuswrt-Merlin). The iPhones did not like this arrangement after iOS 8. Sampled a plethora of tweaks within the firmware (I'm veteran with networking), but to no avail.

     

    I tried a TP-LINK TL-WDR4300 (Atheros-based) in place of the ASUS RT-AC66U and the iPhones appeared to work fine. The TP-LINK did not have satisfactory range to serve as a permanent solution, so I flashed the ASUS with the latest firmware from Tomato by Shibby (Shibby has been saving me headaches for YEARS on select Linksys deployments).

     

    The ASUS RT-AC66U is now working perfectly with the iPhone 5S handsets and all other devices. Thanks again, Shibby!!

    I used K26RT-AC > 123-EN > AC66U 'AIO':

    http://tomato.groov.pl/download/K26RT-AC/123-EN/

     

    iOS 8 "broke" the wifi connectivity with the 5S handsets, but I do not understand how. Is the problem within iOS 8? I suspect it absolutely is.

     

    Could there be a problem with the many ASUS/Merlin firmwares I tried? Is there a problem in Broadcom's code? Hardware acceleration? A simple difference in some default setting between the firmwares I sampled? I couldn't pinpoint the root cause, but I found a very real solution.

     

    I hope this helps someone. A different router or firmware may offer some immediate relief. There are a lot of people having similar problems, and there are a heck of a lot of ASUS and/or Broadcom-based consumer routers floating around out there; I wonder if there's some noteworthy correlation.

  • by Evil Playa,

    Evil Playa Evil Playa Nov 10, 2014 7:36 PM in response to E-2043
    Level 1 (0 points)
    Nov 10, 2014 7:36 PM in response to E-2043

    Plain and simple apple is crappy now and they dont care about their customers. I am not buying anymore iphones.

  • by pissedoffiphoneuser,

    pissedoffiphoneuser pissedoffiphoneuser Nov 10, 2014 8:01 PM in response to djmcwill
    Level 1 (0 points)
    Nov 10, 2014 8:01 PM in response to djmcwill

    Um - this is not a solution at all.  Flashing your firmware to Tomato is not solving the problem - I had two other routers and even the one in the freaking Apple store and nothing has fixed this issue.  Apple now wants me to pay $269 for a new iPhone 5S (should now be called the iPhone POS because that's all my phone is now).  Give me a break you break wifi with a software update and now I should pay for new hardware?  UM - in a word - NO!  Fix the problem already!

  • by Bullcrap900,

    Bullcrap900 Bullcrap900 Nov 10, 2014 8:04 PM in response to djmcwill
    Level 1 (0 points)
    Nov 10, 2014 8:04 PM in response to djmcwill

    I AM GOING TO RETURN MY 500 IPADS THAT ALL HAVE IOS 8 INSTALLED. I AM ALSO GOING TO SHORT THE STOCK.

  • by djmcwill,

    djmcwill djmcwill Nov 10, 2014 8:09 PM in response to pissedoffiphoneuser
    Level 1 (0 points)
    Nov 10, 2014 8:09 PM in response to pissedoffiphoneuser

    Any chance you'd be willing and able to share which routers did not work for you?

  • by pissedoffiphoneuser,

    pissedoffiphoneuser pissedoffiphoneuser Nov 10, 2014 8:44 PM in response to djmcwill
    Level 1 (0 points)
    Nov 10, 2014 8:44 PM in response to djmcwill

    Apple support decided to delete my last post - wonder why?

     

    Anyway here is the info you are looking for: 

     

    I am currently using an ASUS RT-N66U which I just purchased.  I was using a Linksys EA6500 prior to that.  I even tried the lousy D-link router that comes free from Cablevision.

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