Q: iphone 6 front glass broken

Sorry, but dropping the phone is not covered by the warranty.

If you are willing to pay the service fee, you can either have your screen replaced, or Apple will replace the whole unit, if your device is eligible for the Out-of-Warranty Service.

What type of damages are not covered by my warranty?

The Apple Two-Year Limited Warranty for iPhone excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications. Please review the Apple Two-Year Limited Warranty for further details.

An iPhone that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPhone that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details. Refer to this article to check if the Liquid Contact indicator on your product has been triggered.

If your iPhone is not eligible for warranty service, you may wish to contact your carrier for other options.

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My iPhone is not eligible for warranty service. What are my service options?

Apple offers service options for an iPhone that is not eligible for warranty service.

1. Battery Replacement Service

   If your iPhone requires service due to the battery's diminished ability to hold an electrical charge and it is not covered under the Apple Two-Year Limited Warranty or statutory consumer rights, Apple will service your iPhone for a service fee. For more details, please refer to the Battery Replacement Service information.

2. iPhone Screen Repair

   Repair and replacement costs depend on your iPhone model and your AppleCare product coverage. Apple will run a diagnostic test to determine whether your iPhone has experienced additional damage. If it has, or if it needs other repairs, you may need to pay an out-of-warranty service fee. Accidental damage isn't covered under the Apple Two-Year Limited Warranty.

   Model	Screen repair service fee
   iPhone 6	310.27 TL
   iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5	360.27 TL

   The screen repair service fee includes a 31.27 TL shipping fee. All fees are in Turkish lira and include VAT. Pricing applies only to screen repair by Apple.

3. Out-of-Warranty Service

   If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.

   Model	Out-of-Warranty Service
   iPhone 6 Plus	880.27 TL
   iPhone 6	750.27 TL
   iPhone 5s, iPhone 5c, iPhone 5	730.27 TL
   iPhone 4s	530.27 TL
   iPhone 4, iPhone 3GS, iPhone 3G	430.27 TL

   The Out-of-Warranty Service Fee includes a 31.27 TL shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in Turkish lira and include VAT. iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary.

copied from Apple - Support - Service Answer Center/Turkey

Just so you'll know, you are not communicating with Apple here.  We are users like you, trying to help others with hardware problems.  If you want to discuss with Apple, contact:

http://www.apple.com/feedback/iphone.html

dvraan wrote:

 

Hello,

How can unbreakable glass broke even you said it is unbreakable?

Please cite where Apple claims that the glass on an iPhone is unbreakable.

........my 6 glass broke with little impact and the Apple employee reported MANY similar occurrences....so I predict an Apple fix.  I have owned 10 iPhones and never damaged a screen with my 'average' drops.  Replaced under Applecare for $79 and the kind employee even replaced my $40+ leather case which was only a couple months old.  I just ordered a Zagg HDX, which I have on my iphone5.  Also, the glass fractured so significantly that it could not be used...and the 3' drop to a hard floor also killed the phone.  I have NEVER had a damaged phone from such a drop.  Hope this is not the current future?

........my 6 glass broke with little impact and the Apple employee reported MANY similar occurrences....so I predict an Apple fix.  I have owned 10 iPhones and never damaged a screen with my 'average' drops.  Replaced under Applecare for $79 and the kind employee even replaced my $40+ leather case which was only a couple months old.  I just ordered a Zagg HDX, which I have on my iphone5.  Also, the glass fractured so significantly that it could not be used...and the 3' drop to a hard floor also killed the phone.  I have NEVER had a damaged phone from such a drop.  Hope this is not the current future?

Veggieburgerness wrote:

 

........my 6 glass broke with little impact and the Apple employee reported MANY similar occurrences....so I predict an Apple fix.

My crystal ball is broken. I don't think they will but I wish you the best of luck.