HT201370: Use Switch Control to navigate your iPhone, iPad, or iPod touch

Learn about Use Switch Control to navigate your iPhone, iPad, or iPod touch
hemant0010
Level 1 (0 points)

Q: Switch control option is greyed out and I cant enable it even after adding Switch..Please let me know what I am missing?

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iPhone 5s, iOS 7.1.2

Posted on Aug 22, 2014 11:08 PM

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hemant0010

Q: Switch control option is greyed out and I cant enable it even after adding Switch..Please let me know what I am missing?

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  • Helpful answers

  • by lllaass,

    lllaass lllaass Aug 23, 2014 2:55 AM in response to hemant0010
    Level 10 (188,027 points)
    Desktops
    Aug 23, 2014 2:55 AM in response to hemant0010

    Do you have a switch connected? You have to do that first

    http://www.assistiveware.com/support/faq/page/289

     

    BTW, this is the iPod touch forum

  • by ak1956,

    ak1956 ak1956 Nov 13, 2014 1:18 AM in response to hemant0010
    Level 1 (14 points)
    Mac OS X
    Nov 13, 2014 1:18 AM in response to hemant0010

    Hi Hermant0010

     

    We have seen this behaviour too and we are trying to track down what causes it to occur. (I manage a number of idevices for use with persons with tetraplegia - hence my keen interest in switch control)

     

    What switch devices are you using? I see you have two switches attached?

    Also you are using an iphone with iOS7. We have upgraded to 8.

     

    I am not sure how we get this case out of the iPod section - maybe start a new one in an iOS stream?

     

    Andrew

  • by ak1956,

    ak1956 ak1956 Nov 13, 2014 3:05 AM in response to hemant0010
    Level 1 (14 points)
    Mac OS X
    Nov 13, 2014 3:05 AM in response to hemant0010

    Hi Hermant0010

     

    I have worked this out. It was resolved by turning off Assistive Touch. You cannot have Assistive Touch turned on while using switch control. Seems to make sense as all the functions in assistive touch are available in the switch control menus.

     

    Hope this works for you.

     

    Andrew